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TP
Canada
- Full-time
…go-to-market and partner success operations seamlessly across premier global…
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
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Winnipeg, MB
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
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MY01
Montreal, QC
- Contract
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Motive

Technical Program Manager, Platform Services

Vancouver, BC, Canada

$180,000 - $210,000 USD

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Job details

Pay: $180,000 - $210,000 USD
Posting language: English
Posted: Oct 30, 2026

Original job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive builds technology to improve the safety, productivity, and profitability of the physical economy. The Platform Services Organization serves as the backbone of Motive’s engineering operations, delivering foundational infrastructure, developer ecosystem tooling, cloud operations, SRE reliability, data pipelines, and core services capabilities.

As Motive scales, our platform architecture requires unified, company-wide execution across horizontal initiatives. We are looking for a Technical Program Manager to join as a strategic operational leader. Reporting directly to the VP of Platform Services, this role will drive high-impact, cross-cutting technical programs that span across Motive’s entire product and engineering organization.

Position Overview

As a Technical Program Manager at Motive, you will lead complex, high-impact programs that strengthen our platform foundations and improve how engineering teams deliver at scale. This role is ideal for someone who brings strong technical judgment, structured program leadership, and the ability to create clarity across ambiguity, dependencies, and competing priorities. You will report into VP, Platform Services Engineering.

You will work across multiple engineering teams and partner functions to drive planning, execution, risk management, and operations.. You will help align teams around clear outcomes, improve execution across interdependent roadmaps, and raise the bar for how Motive delivers cross-functional platform initiatives. You will not be managing day-to-day sprint boards or acting as an administrative taskmaster. Instead, you will act as a cross-functional orchestrator - driving platform adoption, unblocking architectural shifts, and aligning multi-team investments across all of Motive.

Key Responsibilities

Partner directly with the VP of Platform Services and Engineering Managers to translate organizational priorities into clear, executable program roadmaps with measurable business outcomes.
Lead end-to-end execution of complex, cross-functional technical programs across Platform Services Engineering, from definition and planning through delivery and adoption.
Drive alignment across engineering and partner teams by managing goals, milestones, dependencies, decisions, and execution risks with clear operating rhythms.
Build scalable program mechanisms, including roadmap reviews, status reporting, escalation paths, and success metrics that improve visibility and accountability.
Identify systemic issues and execution gaps early, and lead teams toward practical, durable solutions that support departmental and functional objectives.
Influence technical and business stakeholders at multiple levels to make informed tradeoff decisions and keep strategic initiatives moving forward.
Mentor others through strong program management practices and help elevate execution standards across the broader engineering organization.
Drive Monthly/Quarterly Business Reviews, executive reporting, and cross-organizational communications to align executive leadership, product partners, and engineering leads.
Collaborate with Product leadership on mapping the product roadmap into programs that interface with multiple product engineering teams.
Implement dynamic program tracking frameworks (e.g., Gantt / single-source-of-truth models) that flag delivery risks weeks in advance.

Required Qualifications & Experience

7+ years of experience in technical program management, engineering program management, or a related role within software, infrastructure, or platform organizations.
15+ years of experience in the technology industry.
Proven track record leading large, ambiguous, multi-team programs with significant cross-functional dependencies and measurable business or platform impact.
Strong technical fluency and the ability to engage credibly with engineering leaders and teams on architecture, trade offs, delivery risks, and execution plans.
Demonstrated strength in structuring programs, driving decision-making, and solving complex problems in fast-paced, evolving environments.
Experience building alignment across senior stakeholders and improving communication, governance, and execution across interdependent teams.
Outcome-Oriented Focus: Demonstrated bias for action and root-cause problem solving over administrative tracking; experience moving beyond Jira hygiene to actively unblocking delivery.
Executive Communication: Exceptional written and verbal communication skills, with proven ability to synthesize technical complexities into clear executive summaries and trade-off matrices.
Data-Driven Approach: Expertise in establishing objective metrics (MetricSense, Datadog dashboards, SLO attainment, cost trends) to govern program success.
Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.

Preferred Qualifications

Background as a Software Engineer, Systems/Delivery Architect, or Technical Product Manager prior to transitioning into TPM leadership.
Experience driving AI-assisted developer workflow tooling or agentic automation in developer environments.

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

Canada

$180,000 - $210,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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More about this job

Responsibilities

The Technical Program Manager will lead complex, cross-functional technical programs across the Platform Services organization to drive foundational infrastructure and engineering execution. This role involves aligning engineering teams, managing dependencies, and communicating strategic outcomes to executive leadership.

Requirements

Candidates must have 15+ years of experience in the technology industry, including 7+ years in technical program management or related engineering roles. A bachelor's degree in a technical field is required, along with a proven track record of leading large-scale, ambiguous programs.

Skills

Technical program management
Engineering leadership
Cross-functional collaboration
Strategic planning
Risk management
Platform architecture
Stakeholder management
Data-driven decision making
Executive communication
Roadmap development
Systemic problem solving
Technical fluency
Infrastructure operations
Developer ecosystem tooling
Cloud operations
SRE reliability

Benefits

Health care
Pharmacy care
Optical care
Dental care
Paid time off
Sick time off
Short term disability coverage
Long term disability coverage
Life insurance
401k contribution
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Platform Services
Engineering Operations
Infrastructure
Developer Ecosystem
Cloud Operations
SRE
Data Pipelines
Cross-functional
Roadmap
Risk Management
Executive Reporting
Architecture
AI-assisted
Automation
MetricSense
Datadog
SLO
Software Engineering
Systems Architecture
Technical Product Management
Logistics
Transportation
Manufacturing
Energy
Field Service
Agriculture
Food and Beverage
Retail

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