Find work in Canada.

324,289 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Kettle Coordinator
The Salvation Army in Canada
Stephenville, NL
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 4 mins ago
Christmas Kettle Assistant
The Salvation Army in Canada
St. Catharines, ON
Full-time
The Christmas Support Worker provides support to the Community and Family Services during the Christmas season on a temporary basis.
Added 4 mins ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh USA, Inc.
Montreal, QC
Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 4 mins ago
Kettle Coordinator
The Salvation Army in Canada
Peterborough, ON
Full-time
…by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several…
Added 4 mins ago
Christmas Kettle Coordinator
The Salvation Army in Canada
Kirkland Lake, ON
Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 5 mins ago
Coordinator, Signature Events & Partnerships (Contract)
Kids Help Phone
Toronto, ON
$45,900 to $48,000 CAD / year
Full-time · Contract
Kids Help Phone Foundation is seeking a Coordinator, Signature Events & Partnership Experience to help inspire generosity and raise funds across Canada to deliver on KHP’s promise to youth.
Added 19 mins ago
Retail Customer Service Coordinator Full Time Seasonal Marshalls/HomeSense - Meadowlands Power Centre
The TJX Companies, Inc.
Ancaster, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 19 mins ago
Retail Merchandising Processing Coordinator Full Time HomeSense - South Edmonton Common
The TJX Companies, Inc.
Edmonton, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 19 mins ago
Care Team Coordinator
Extendicare
Windsor, ON · ParaMed Admin Office - ESC (Eugenie St.)
Part-time
We are currently looking for a Part Time Afternoons Customer Care Coordinator to join our team.
Added 19 mins ago
Scheduling Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 33 mins ago
Intermodal Logistics Coordinator
Fuze Logistics Services Inc
Montreal, QC
Full-time
Fuze Logistics Services is seeking an Intermodal Logistics Coordinator to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales…
Added 34 mins ago
General Booking - Patient Experience Coordinator
Mayfair Diagnostics
Calgary, AB
…patients at ease and confirm they have contacted the right services…
Added 50 mins ago
INTERNAL APPLICANTS ONLY - Activity Coach, On-call (12 week contract)
MOSAIC
Surrey, BC
Part-time
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater…
Added 1 hour ago
(CAN) Relief Pharmacist
Walmart Canada
Burlington, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
Added 1 hour ago
(CAN) Relief Pharmacist
Walmart Canada
Burlington, ON
Full-time
Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
Added 1 hour ago
Relief Pharmacist
Walmart Canada
Moncton, NB
Full-time
Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
Added 1 hour ago
Event Coordinator
Canadian Medical Protective Association
Ottawa, ON
Full-time
The Event Coordinator contributes to the organization by supporting the planning, coordination, and delivery of in-person and synchronous virtual events under the direction of the Lead,…
Added 1 hour ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh
Montreal, QC
Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 1 hour ago
Digital Support Coordinator
Livingston International
Fort Erie, ON
Working closely with Operations, Product, Technology, Trade Compliance, and Customer Experience teams, the Digital Support Coordinator helps deliver a positive support experience while…
Added 1 hour ago
QA/QC Coordinator
SGS
Delta, BC
Full-time
We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. This position is responsible for the continued administration, supervision…
Added 1 hour ago
QA/QC Coordinator
SGS
Delta, BC
$24 to $26 CAD / hour
Full-time
We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. This position is responsible for the continued administration, supervision…
Added 1 hour ago
Associate Project Specialist Co-op Student
ARC'TERYX
North Vancouver, BC
…wider team, the Associate Project Specialist acts as a project coordinator, supporting a number of concurrent projects that span the omni-channel experience across our primary channels:…
Added 2 hours ago
Front Desk Service Representative (Regular Full Time)
University of British Columbia
Vancouver, BC
$4,670 to $5,107 CAD / month
Full-time
Reports to Residence Front Desk Services Coordinator (RFDSC) and acts as a member of the service operations team with other Front Desk Service Representatives, RFDSCs, Operations Manager…
Added 2 hours ago
Pharmacy Coordinator
McKesson
Mississauga, ON
Full-time
The Specialty Pharmacy Coordinator plays a critical role in supporting the safe, accurate, and timely delivery of specialty medications to patients. Working closely with pharmacists,…
Added 2 hours ago
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
Full-time
…by helping TSA to give hope to others. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several…

Closed listing

Mount Pleasant Group

Cemetery Services Coordinator/Cremation Coordinator

Pickering, ON, Canada

Pay: $71,059 to $75,974 CAD / year
Job type: Contract
Posting language: English
Posted: Sep 15, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

No close matches right now. Try another title or a wider area.

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Requisition Number: 1342

Terms of Employment: Permanent Full-time

Location: Duffin Meadows & Thornton Cemetery

Employment Address:

Duffin Meadows Cemetery: 2505 Brock Road North, R.R.#1, Pickering ON L1V 2P8

Thornton Cemetery: 1200 Thornton Rd N, Oshawa, ON L1J 0C9

Hours of Work:

Duffin Meadows Cemetery: Monday, Friday & Saturday from 8:30 am to 5:00 pm
Thornton Cemetery: Sunday from 8:00 am to 4:30 pm & Thursday from 1:00 pm to 9:00 pm

Vacancy: 1

Language: English

Hiring Range: $71,059 - $75,974 per annum

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness • Transparency • Innovation • Dependability • Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

What we offer:

Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
Wellness resources and benefits including a wellness spending account
Defined contribution pension plan with employer match
RRSP & TFSA options
Enhanced Employee Assistance Program (EAP)
Internal training and development opportunities, including job shadowing and a mentorship program, and access to an Educational Assistance Program
Annual Employee Engagement Surveys and Annual Employee Townhalls
Salary increases, in accordance with company policy

About the Position:

We are looking for a Cemetery Services Coordinator/Cremation Coordinator at Duffin Meadows & Thornton Cemetery.

The successful candidate will be required to:

Sales & Client Engagement

Provide compassionate assistance to individuals and families, guiding them through decisions about interment rights, memorials, inscriptions, cremation options, and related services, while respecting their unique needs and preferences.
Organize and attend graveside, cremation, interment, or entombment services as required, ensuring a supportive and seamless experience.
Facilitate and oversee the disinterment process, adhering to all legal and procedural requirements and addressing family concerns with sensitivity and professionalism.
Conduct grave-checking procedures to ensure that service areas are prepared, safe, and respectful for families and visitors.
Maintain ongoing communication with families to monitor arrangements, memorialization progress, and service satisfaction, upholding high standards of care.
Transfer cremated remains between urns as requested, ensuring compliance with corporate policies and procedures.
Perform monthly audits of urn inventories, promptly addressing any discrepancies or issues.
Monitor property grounds during visits, proactively identifying and reporting maintenance concerns to the Property Management Team.
Educate families about endowments, assisting with their arrangement and proper documentation.

Cemetery Office Administration

Accurately process and maintain documents related to memorialization and interments, including but not limited to:
- Interment Rights Certificates
- Allocations
- Grave, cremation, and disinterment orders
- Memorial, inscription, and ceramic photo orders
- Endowment documentation
- Receipts, invoices, and time-payment contracts
- Accounts receivable and bank deposits
Maintain detailed and accurate records of all processed documents, compiling reports and ensuring accessibility for internal use.
Track temporary bronze markers and temporary wooden memorials, ensuring proper record maintenance and timely removal.
Collaborate with other departments to follow up on accounts receivables, outstanding memorial orders, and client requests.
Oversee office inventory control, including cremation urn inventory, wreaths, and general office supplies.

Ownership Changes & Legal Documentation

Facilitate interment rights transfers and repurchases, working closely with clients to determine who is legally authorized to make decisions.
Conduct detailed discussions with clients to ensure compliance with bylaws, policies, and procedures.
Prepare and process all necessary paperwork, ensuring accuracy and adherence to legal and corporate guidelines.
Provide clear explanations of cemetery policies to clients, addressing questions and concerns with professionalism and empathy.
Maintain up-to-date knowledge of bylaws, policies, and procedures to confidently guide clients through ownership change processes.

Cremation Operations

Receive human remains from funeral homes and transfer services, ensuring accurate documentation and compliance with legal and corporate requirements.
Perform cremations, including witnessing and processing of remains, following established policies and procedures.
Finalize and scan cremation arrangements to maintain accurate records and support operational efficiency.
Ensure the efficient operation of cremation and processing equipment by adhering to scheduled maintenance procedures as outlined in the Cremation Operations Manual.

Service Coordination

Prepare the cremation witnessing room for services, ensuring it meets corporate standards and aligns with the family’s instructions.
Attend funeral services in the cremation witnessing room as required, providing compassionate and respectful customer service.
Report mechanical issues promptly to the appropriate personnel and track resolution status to minimize service disruptions.

Inventory & Maintenance

Monitor and maintain an adequate inventory of materials necessary for crematorium operations, such as urns, packaging, and cleaning supplies, by notifying the Manager, Cemetery Services of replenishment needs.
Conduct daily, weekly, and monthly inspections to ensure operational readiness and compliance with safety standards.
Provide timely feedback to management regarding maintenance and operational challenges.

Compliance

Conduct monthly audits of urn inventory, ensuring proper documentation and accuracy.
Safeguard all urns awaiting disposition in accordance with corporate policies, ensuring dignity and respect for the deceased.
Comply with all regulatory requirements established by the Bereavement Authority of Ontario (BAO), the Ministry of Environment (MOE), and internal corporate policies.

Other

Additional duties as assigned that fall within the scope of the role as assigned by the Manager, Cemetery Services.

Qualifications:

A two (2) year college diploma in Business or a related field, or an equivalent combination of education, training, and relevant work experience.
Ontario Association of Cemetery and Funeral Professionals (OACFP) Cremation Certification is an asset.
Experience as a Coordinator would be considered an asset.
Minimum of two years of experience in customer service or sales, with a demonstrated ability to build and maintain strong client relationships, preferably in the funeral or cemetery industry.
Funeral Director License or experience in the funeral industry is an asset but not required.
A valid Ontario "G" Driver’s License and a clean Driver’s Abstract.
Must obtain a Sales Representative License upon hire (training and support provided as needed).
Demonstrated compassionate and professional communication skills, with the ability to provide empathetic support to families.
Strong commitment to client care excellence, with a focus on continuous improvement and service innovation.
High attention to detail and accuracy in processing documentation and completing administrative tasks.
Exceptional interpersonal and communication skills, with the ability to handle sensitive situations with compassion and discretion.
Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
Familiarity with cemetery bylaws, policies, and procedures (training provided if necessary).
Ability to work collaboratively across departments and adapt to changing client needs and organizational priorities.
Empathy and cultural sensitivity, ensuring all interactions are inclusive and respectful of diverse client backgrounds.
Problem-solving skills to address client concerns and find mutually beneficial solutions.
Initiative and resourcefulness in identifying opportunities to improve service delivery.
Proven ability to prioritize and manage multiple responsibilities in a dynamic and fast-paced setting.
Familiarity with clerical duties such as record-keeping, document preparation, and materials ordering.
Basic understanding of cemetery operations, including grounds maintenance and memorial care, or a willingness to learn.
Ability to work independently and take initiative while maintaining adherence to established policies and procedures.
Intermediate proficiency in Windows and MS Excel, Word, and Outlook.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at accomodations@mountpleasantgroup.com, quoting the job requisition ID # and the job title. Any information received related to an accommodation will be addressed confidentially.

Transparency in Our Hiring Process: Mount Pleasant Group’s recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.

The deadline for applications is September 22, 2026

Employees must apply through the Internal Career Centre in ADP.

About employer

More about this job

Responsibilities

The Cemetery Services Coordinator provides compassionate support to families regarding interment and cremation services while managing administrative documentation and office operations. They are also responsible for performing cremations, maintaining inventory, and ensuring compliance with legal and corporate standards.

Requirements

Candidates must possess a two-year college diploma in Business or a related field and at least two years of experience in customer service or sales. A valid Ontario G driver's license is required, and candidates must be willing to obtain a Sales Representative License upon hire.

Skills

Customer service
Sales
Cremation operations
Administrative support
Record keeping
Client engagement
Interment coordination
Inventory management
Communication skills
Problem solving
Attention to detail
Organizational skills
MS Excel
MS Word
MS Outlook
Cultural sensitivity

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Wellness spending account
RRSP
TFSA
Employee Assistance Program
Educational assistance program

Visa sponsorship

Not detected in the job text

Keywords

Cemetery Services
Cremation Coordinator
Interment
Bereavement Authority of Ontario
BAO
Sales Representative License
Inventory Audits
Client Relations
Memorialization
Disinterment
Endowments
Accounts Receivable
Crematorium Operations
Funeral Industry
Administrative Documentation
Compliance
Safety Standards
Windows
MS Office
Property Management

Report this job