Find work in Canada.

331,155 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Steward (Full Time)
AccorHotel
Edmonton, AB
Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Steward (Full Time)
Fairmont Hotels & Resorts
Edmonton, AB
$20.73 to $21.73 CAD / hour
Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Steward Helper (Full Time)
Granite Club
Toronto, ON · North York, ON
Full-time
The Granite Club is looking for a full time Steward Helper who will be responsible for general cleanliness of the main kitchen dish areas and other Food & Beverage kitchen outlet prep…
Seasonal Steward, Full-Time (September - December 2026)
AccorHotel
Vancouver, BC
Full-time · Contract
full-time and part-time permanent status colleagues.
Seasonal Steward, Full-Time (September - December 2026)
Fairmont Hotels & Resorts
Vancouver, BC
Full-time · Temporary
full-time and part-time permanent status colleagues.
Chief Steward Full-time
AccorHotel
Victoria, BC
Full-time
…Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring…
Steward (Full-Time)
Marriott
Burnaby, BC
Full-time
…without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job…
Steward | Full-time | Union Hotel
Silver Hotel Group
Toronto, ON
Full-time
…become the gathering place to eat, drink, work and play any time of day. Situated in Toronto’s dynamic financial district, energy flows and personalities mingle in this 189-room upper…
Chief Steward Full-time
Fairmont Hotels & Resorts
Victoria, BC
Full-time
…Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring…
Retail Operations Associate (Full Time & Part Time)
Canada Goose
Vancouver, British Columbia · Oakridge Park
Full-time · Part-time
…behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and…
Retail Sales Associate (Full Time & Part Time)
Canada Goose
Vancouver, British Columbia · Oakridge Park
Full-time · Part-time
…behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and…
Chamberlain - Guest Service Agent | Full Time & Part Time
Crescent Hotels & Resorts
Stratford, ON
Full-time · Part-time
…it. Inspired by the traditional role of a trusted household steward, our Chamberlains are the familiar face guests turn to throughout their stay, connecting them to the hotel, the city, and…
Stewarding Supervisor (Full Time Contract Position till December 31, 2026)
AccorHotel
Edmonton, AB
$24.46 to $25.46 CAD / hour
Full-time
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Stewarding Supervisor (Full Time Contract Position till December 31, 2026)
Fairmont Hotels & Resorts
Edmonton, AB
Full-time · Temporary
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Client Care Advisor - Permanent Full-Time
Mount Pleasant Group
Oshawa, ON
$52,332 to $55,951 CAD / year
Full-time
…Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing…
Client Care Advisor - Permanent Full-Time
Mount Pleasant Group
Oshawa, ON
$52,332 to $55,951 CAD / year
Full-time
…Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing…
Property Services Employee - 2 Months, Full-Time Contract
Mount Pleasant Group
Richmond Hill, ON
Full-time
Terms of Employment: Full-Time, 2 Months Contract
Stewarding Supervisor - Full Time
AccorHotel
Vancouver, BC
Full-time
…your leadership strengths and model our service culture as Stewarding Supervisor, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of…
Executive Director, Clinical Trials - Sunnybrook Health Sciences Centre - Regular Full-time 2026-17838 (2026-17838)
Sunnybrook
Toronto, ON
Full-time
Oversee deployment of an Enterprise Trial Management System with real-time visibility across the full trial lifecycle
Assistant Manager - Aveda - Full Time - Sherway - Etobicoke, ON
Estée Lauder Companies
Toronto, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…
Assistant Manager - Aveda - Full Time - Sherway - Etobicoke, ON
ELC Beauty LLC
Toronto, ON · Etobicoke, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…
Assistant Manager - Aveda - Full Time - Sherway - Etobicoke, ON
ELC Beauty LLC
Toronto, ON · Etobicoke, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…
Temporary Assistant Manager - MAC - Full Time - Scarborough Town Center - Toronto, ON
ELC Beauty LLC
Toronto, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…
Key Holder - Full Time - Aveda Eaton Centre, Toronto, ON
Estée Lauder Companies
Toronto, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…
Key Holder - Full Time - Aveda Eaton Centre, Toronto, ON
ELC Beauty LLC
Toronto, ON
Full-time
…skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories…

Mount Pleasant Group

Client Care Advisor - Permanent Full-Time

Oshawa, ON, Canada

Pay: $52,332 to $55,951 CAD / year
Job type: Full-time

Apply About employer

Applications open in a new tab.

At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Client Care Advisor serves as the primary point of contact for families, gathering feedback and providing support while maintaining high levels of client satisfaction. They are also responsible for administrative tasks, including documenting interactions in the Navision system and sending personalized correspondence.

Requirements

Candidates must possess a two-year college diploma in Business or a related field and hold a valid Ontario G driver's license. Strong communication skills, proficiency in Microsoft Office, and the ability to manage high-volume calls in a fast-paced environment are essential.

Experience

0 to 2 years

Education

associate degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer service
Communication skills
Empathy
Interpersonal skills
Attention to detail
Time management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Data entry
Reporting
Problem solving
Professionalism
Conflict resolution

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Wellness spending account
RRSP
TFSA
Employee assistance program
Internal training
Mentorship program
Educational assistance program

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Cemetery Services
Navision
Customer Satisfaction
Administrative Support
Outbound Calls
Inbound Calls
Data Entry
Business Administration
Client Engagement
Record Keeping
Professional Communication
Windows
MS Excel
MS Word
MS Outlook
Driver's License
Death Care Services

Original job description

Requisition Number: 1340

Terms of Employment: Permanent, Full-Time

Location: Thornton Cemetery

Employment Address: 1200 Thornton Rd N, Oshawa, ON L1H 7K4

Hours of Work:

Week 1 - Monday to Saturday
Week 2 - Monday to Thursday
8:30 am to 5:00 pm

Vacancy: 1

Language: English

Hiring Range: $52,332 to $55,951 annually

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness • Transparency • Innovation • Dependability • Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

What we offer:

Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
Wellness resources and benefits including a wellness spending account
Defined contribution pension plan with employer match
RRSP & TFSA options
Enhanced Employee Assistance Program (EAP)
Internal training and development opportunities, including job shadowing and a mentorship program, and access to an Educational Assistance Program
Annual Employee Engagement Surveys and Annual Employee Townhalls
Salary increases, in accordance with company policy

About the Position:

We are looking for a Client Care Advisor to join our team at Thornton Cemetery.

The successful candidate will be required to:

Client Engagement & Client Care

Contact families after they have received MPG services to gather feedback, offer continued support, and foster trust in the organization.
Serve as a primary point of contact for client feedback, inquiries, and concerns, maintaining client satisfaction as the guiding principle in all interactions.
Actively listen to clients to understand their needs, clarify concerns, and provide accurate information or solutions, escalating complex issues to the appropriate department or management as necessary.
Handle a high volume of outbound and inbound calls in a professional, empathetic, and efficient manner while maintaining accuracy and attentiveness.

Administrative & Support Functions

Use the Navision system to generate and cross-reference reports for accuracy before initiating client outreach.
Write and send personalized, handwritten cards daily to maintain meaningful connections with clients.
Document all client interactions thoroughly and accurately in the appropriate system to ensure clear and detailed records.
Provide actionable feedback and suggestions to improve processes and enhance the client experience.

Other:

Additional duties as assigned that fall within the scope of the role as assigned by the Manager, Cemetery Services.

Qualifications:

A two (2) year college diploma in Business or other related disciplines; or equivalent combination of work experience, training and education.
A valid Ontario “G” driver’s licence, acceptable driver’s abstract and vehicle for site visits.
Compassionate and professional communication skills with the ability to provide a comforting tone when interacting with families.
Clear and legible handwriting for handwritten correspondence.
Strong commitment to customer service excellence, with a focus on continuous improvement.
High attention to detail and accuracy in all tasks.
Exceptional interpersonal and communication skills, with the ability to collaborate effectively as a team player.
Proven ability to manage multiple tasks efficiently in a dynamic and fast-paced office environment.
Intermediate proficiency of Windows and MS Excel, Word, and Outlook.
Familiarity with organizational operations and services, demonstrating a well-rounded understanding of the company’s various facets.

Transparency in Our Hiring Process: Mount Pleasant Group’s recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at [email protected], quoting the job requisition ID # and the job title. Any information received related to an accommodation will be addressed confidentially.

The deadline for applications is September 22, 2026

Employees must apply through the Internal Career Centre in ADP.

Apply About employer

Report this job