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Added 10 mins ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
…Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and…
Added 25 mins ago
KD
Premier·ère comptable | Senior Accountant
Keurig Dr Pepper
Montreal, QC
- Full-time
Reporting to the Accounting Manager-Canada, the Senior Accountant will primarily support the Canadian operations and the global derivatives portfolio of KDP. Requires a problem-solving…
Added 25 mins ago
A
Analyst, Investment Research and Solutions
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
Manager Due Diligence & Monitoring Support: Assist in conducting research, quantitative screening, qualitative evaluation, and ongoing monitoring of external investment managers and…
Added 25 mins ago
SJ
Personal Support Worker - Halton Region Programs
St. Joseph's Home Care
Burlington, ON
- $19.84 CAD / hour
- Part-time
As a Personal Support Worker, you’ll play a vital role in helping clients with personal care assistance, medication reminders, physical and cognitive support and home keeping assistance.…
Added 25 mins ago
T
Associate Vice President, Small Business Banking, Data and Analytics, Insights & Artificial Intelligence
TD
Toronto, ON
- Full-time
Experience driving and delivering analytics and AI solutions in Big Tech, Fintech, financial services, or consulting
Added 25 mins ago
EC
PS C&I National Sales Manager
Eaton Corporation
Toronto, ON · Windsor, ON · Ottawa, ON · Mississauga, ON · Burlington, ON · Milton, ON · Montreal, QC · Brossard, QC · Delta, BC · Airdrie, AB · Edmonton, AB · Calgary, AB
- Full-time
Eaton’s Electrical sector is currently seeking a PS C&I National Sales Manager to join our team. This position can be based in any one of our Eaton locations in Canada and offers benefits…
Added 25 mins ago
TS
Residential Support Worker, Transitional Housing
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Grace Mansion
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 25 mins ago
B
Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 39 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services (CZ - Med-Surg-HH)
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Program Manager of the Medical-Surgical and Heart Health department within the Rehabilitation and Supportive Care Services portfolio the Physiotherapist is a member of a…
Added 39 mins ago
QH
Personal Support Worker (PSW) - Acute Medicine (Quinte 6)
Quinte Health
Belleville, ON
- Full-time
Reporting to the Patient Services Manager, the PSW is a member of the health care team, accountable for the day to day provision of quality patient and family centered care in a manner…
Added 39 mins ago
(CAN) Cosmetics Associate (Part Time)
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Gander, NL
Greets customers in a polite and friendly manner, assists with product selection, promotes products and services, helps customers locate merchandise, supports purchase decisions, and…
Added 39 mins ago
(CAN) Consumables Associate (Part Time)
Walmart Canada
Gander, NL
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 39 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Welland, ON
- Contract
…forms if applicable and facilitating all aspects of Cognitive…
Added 39 mins ago
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Consumables Associate
Walmart Canada
Edmundston, NB
- Contract
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 39 mins ago
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Senior Software Engineer, Dentrix Ascend
Software of Excellence
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- Full-time
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Added 54 mins ago
CO
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BC · British Columbia, Canada
- Full-time
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Added 54 mins ago
NS
Clinical Therapist (Masters) - Urgent Care - Mental Health & Addictions
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- Full-time
This position is a member of the Crisis/Urgent Care Service, Mental Health and Addictions. Reporting to the Manager of Mental Health and Addictions, the clinician provides advanced…
Added 55 mins ago
TC
Pharmacy Assistant Specialty - Express Scripts Canada
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Mississauga, ON
- Full-time
- Other
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
Added 55 mins ago
TC
Production Pharmacy Assistant - Express Scripts Canada
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- Full-time
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Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
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Registered Pharmacy Technician - Express Scripts Canada
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We are actively looking for Registered Pharmacy Technicians to support the day-to-day operations of the Mississauga Pharmacy operation weekdays Monday through Friday 7:30am to 6:00pm
Added 1 hour ago
QL
Technician I
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- Full-time
…with offices throughout North America and Asia. We provide services to manufacturers of building products, electrical products, vehicles, and other regulated products. Recognition of the…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the…
Added 1 hour ago
IH
Manager | Human Resources Operations
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Human Resources Operations (Manager) promotes and fosters a consultative and problem-solving human resources approach and is responsible to provide leadership, guidance, advice…

Mount Pleasant Group

Receptionist

Richmond Hill, ON, Canada

$52,332 to $55,951 CAD / year · Full-time

Apply About employer

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Job details

Pay: $52,332 to $55,951 CAD / year
Job type: Full-time
Apply by: May 5, 2027
Working hours: 37.5 Hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition Number: 1357

Terms of Employment: Permanent Full-time

Location: Elgin Mills Funeral Centre

Employment Address: 1591 Elgin Mills Rd. E., Richmond Hill, ON L4S 1M9

Hours of Work: Sunday to Thursday (37.5 Hours per week) 8:30AM – 5:00PM

Vacancy: 1

Language: English

Hiring Range: $52,332 - $55,951 annually

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness • Transparency • Innovation • Dependability • Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

About the Position:

The Receptionist serves as the welcoming face and voice of our organization, acting as the first point of contact for all visitors and callers to our locations. This role is integral in creating a warm, professional, and inclusive environment for every individual, regardless of their background or needs. They are responsible for determining the purpose of each visit or call, providing accurate and helpful information, and connecting individuals with the appropriate team members or resources to address their inquiries effectively. In addition to greeting visitors and answering phone calls, the Receptionist plays a key role in ensuring a positive and supportive experience for all guests, fostering trust and satisfaction. During quieter periods, the Receptionist takes on clerical and administrative responsibilities, contributing to the smooth operation of the office. This role requires excellent communication skills, attention to detail, and a commitment to upholding the values of respect, accessibility, and inclusivity in every interaction.

What we offer:

Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
Wellness resources and benefits including a wellness spending account
Defined contribution pension plan with employer match
RRSP & TFSA options
Enhanced Employee Assistance Program (EAP)
Internal training and development opportunities, including job shadowing and a mentorship program, and access to an Educational Assistance Program
Paid Vacation days plus additional personal paid days off
Annual Employee Engagement Surveys and Annual Employee Townhalls
Salary increases, in accordance with company policy

The successful candidate will be required to:

Visitor Experience & Front Desk Management

Create a warm, professional, and inclusive first impression for all visitors, ensuring accessibility for all and addressing individual needs.
Answer a high volume of phone calls, providing accurate and helpful information or redirecting inquiries to the appropriate staff.
Determine the purpose of visits, answer general questions, and provide clear directions or connect clients with specific resources.
Maintain the cleanliness, organization, and welcoming appearance of the reception area and adjacent spaces.
Monitor visitor sign-ins and ensure security protocols are followed when necessary.
Perform opening and closing duties which include turning on and off lights, setting up coffee and water stations for guests, and opening all entrances and exits.

Office Administration & Operational Tasks

Complete assigned administrative tasks during periods of low reception activity, such as filing, data entry, and record maintenance.
Generate accurate and professional documents, receipts, and invoices for client transactions and internal use.
Handle payments for various services, ensuring accuracy and maintaining detailed records.
Create and/or process service requests, including wreath orders and flowerbed programs, with efficiency and attention to detail.
Monitor and maintain office inventory, wreath supplies, and general office materials, placing orders as needed.
Receive, sort, and distribute incoming mail and packages, and assist with outgoing mail preparation.

Client Communication & Correspondence

Communicate effectively and respectfully with diverse clients, staff, and visitors, ensuring a positive and supportive experience.
Route phone, email, and in-person inquiries to the appropriate staff members, taking detailed messages and ensuring timely follow-up.
Monitor and manage the site’s inbox, responding to inquiries or forwarding messages promptly and accurately.
Assist with scheduling and preparing for meetings, events, and other activities, ensuring logistical needs (e.g., materials, technology) are met.
Create and/or upload service signage in accordance with scheduled activities in the building.
Handle sensitive information and client data with the utmost discretion, maintaining confidentiality in all interactions.

Other

Additional duties, and tasks that fall within the scope of the role as assigned by the Manager and Assistant Manager, Funeral Services.

Qualifications:

A two (2) year college diploma, or higher in business or a related field; or an equivalent combination of education, training, and work experience.
At least two (2) years of previous experience in a similar role (Receptionist, Office Administrative, Administrative Assistant).
Previous experience at a funeral home and/or cemetery would be an asset.
Strong communication skills, both verbal and non-verbal, with the ability to understand and respond to diverse communication styles.
Ability to prioritize and manage tasks efficiently in a fast-paced environment while maintaining attention to detail and accuracy, with a focus on continuous improvement.
Excellent interpersonal skills, with the ability to collaborate and work effectively with colleagues and clients from diverse backgrounds and cultures.
Demonstrated discretion, sound judgement, and a commitment to maintaining the privacy, dignity, and confidentiality of families, the deceased, and organizational information, including adherence to policies governing photography, recording, and social media use.
Ability to provide supportive services to clients in sensitive situations, particularly those experiencing grief or loss (experience in this area is an asset).
Understanding and support of accessibility needs in the workplace and client interactions.
Intermediate proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Knowledge of Microsoft Dynamics 365 is an asset.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at accomodations@mountpleasantgroup.com, quoting the job requisition ID # and the job title. Any information received related to accommodation will be addressed confidentially.

Transparency in Our Hiring Process: Mount Pleasant Group’s recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.

The deadline for internal applications is Friday, November 13, 2026.

Employees must apply through the Internal Career Centre in ADP.

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More about this job

Responsibilities

Welcome visitors, answer and route calls and inquiries, provide information and directions, and maintain a professional, accessible reception area. Complete administrative and operational tasks such as processing payments and service requests, managing records and supplies, coordinating meetings, and handling sensitive client information confidentially.

Requirements

Requires a two-year college diploma or higher in business or a related field, or an equivalent combination of education, training, and experience, plus at least two years in reception or office administration. Candidates should have strong communication and organizational skills, discretion, sensitivity to clients experiencing grief, intermediate Microsoft Office proficiency, and the ability to support diverse accessibility needs; funeral home or cemetery experience and Microsoft Dynamics 365 knowledge are assets.

Skills

Reception And Front Desk Management
Customer Service
Verbal And Non-Verbal Communication
Interpersonal Skills
Administrative Support
Microsoft Office
Microsoft Dynamics 365
Data Entry And Record Maintenance
Payment Processing
Scheduling And Event Coordination
Inventory Management
Email And Phone Correspondence
Attention To Detail
Task Prioritization
Confidentiality And Discretion
Accessibility And Inclusive Service

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Health Care Spending Account
Wellness Resources
Wellness Spending Account
Defined Contribution Pension Plan With Employer Match
RRSP
TFSA
Enhanced Employee Assistance Program
Internal Training And Development
Job Shadowing
Mentorship Program
Educational Assistance Program
Paid Vacation
Additional Paid Personal Days
Annual Salary Increases

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Front Desk
Visitor Experience
Customer Service
Funeral Services
Cemetery
Office Administration
Microsoft Office
Excel
PowerPoint
Word
Outlook
Microsoft Dynamics 365
Data Entry
Record Maintenance
Payment Processing
Invoices
Service Requests
Wreath Orders
Inventory Management
Mail And Package Distribution
Email Management
Scheduling
Event Coordination
Confidentiality
Accessibility
Inclusive Service
Grief Support
Client Communication

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