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Added 20 mins ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
Added 35 mins ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 35 mins ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 50 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Medical-Surgical and Heart Health department within the Rehabilitation and Supportive Care Services portfolio the Physiotherapist is a member of a…
Added 50 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services (CZ - Med-Surg-HH)
Nova Scotia Health Authority
Halifax, NS
- Internship
Reporting to the Program Manager of the Medical-Surgical and Heart Health department within the Rehabilitation and Supportive Care Services portfolio the Physiotherapist is a member of a…
Added 1 hour ago
TC
Pharmacy Assistant Specialty - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind.
Added 1 hour ago
TC
Production Pharmacy Assistant - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
The Production Pharmacy Assistant is responsible for packaging and shipping of pharmaceuticals (both refrigerated and non-refrigerated) and medical supplies. The Production Pharmacy…
Added 1 hour ago
SE
Maintenance Technician - Afternoon/Evening Shift
Schneider Electric
Victoria, BC
- $29 to $35 CAD / hour
- Full-time
…family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance; Wellness Wallet (reimbursement for medical / wellbeing…
Added 1 hour ago
FS
Night Manager
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
Added 2 hours ago
ES
Production Pharmacy Assistant - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
The Production Pharmacy Assistant is responsible for packaging and shipping of pharmaceuticals (both refrigerated and non-refrigerated) and medical supplies. The Production Pharmacy…
Added 2 hours ago
FH
Golf Operations Opportunities - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.
Added 2 hours ago
ES
Pharmacy Assistant Specialty - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind.
Added 2 hours ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment,…
Added 2 hours ago
LN
Paid Media Coordinator
Live Nation Entertainment
Vancouver, BC
- Full-time
HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych
Added 2 hours ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the…
Added 2 hours ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
…store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the…
Added 2 hours ago
AP
Physical Therapist Assistant
ATI Physical Therapy
Ste. Anne, MB
- Full-time
Are you a Physical Therapist Assistant looking to thrive in a supportive, balanced environment? Join ATI, a leader in Outpatient Physical Therapy, where you’ll be part of a team redefining…
Added 2 hours ago
V|
Administrative Assistant
Veolia | North America
AB · Edmonton, AB
- Full-time
The Administrative Assistant serves as the primary coordinator for end-to-end order management, ensuring seamless execution from initial order entry through final delivery. This role acts…
Added 2 hours ago
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
ELC Beauty LLC
Toronto, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 3 hours ago
YH
PHYSICIAN ASSISTANT
YWCA Hamilton
Hamilton, ON
- Contract
The Physician Assistant (PA) will provide low-barrier, trauma-informed primary and reproductive health care to women, girls and gender-diverse people accessing YWCA Hamilton programs and…
Added 3 hours ago
VC
Program Clerk/Transcriptionist
Vancouver Coastal Health
Richmond, BC
- $26.42 to $28.25 CAD / hour
- Full-time
Grade 12 supplemented with an approved Medical Office Assistant/Medical Transcriptionist program and one (1) year's recent related experience, or equivalent combination of education,…
Added 3 hours ago
SJ
MDRD Assistant Medical Device Reprocessing Department SJHC
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Join our Medical Device Reprocessing Department (MDRD) in our mission to provide the best care experience for our patients, in the role of Medical Device Reprocessing Assistant. You will…
Added 3 hours ago
Pharmacy Assistant, L1 - Night Shift
CareRx
Oakville, ON
CareRx is looking for a Pharmacy Assistant, L1 to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy Assistant will assist with the…
Added 3 hours ago
Pharmacy Assistant, L2
CareRx
Oakville, ON
CareRx is looking for a Pharmacy Assistant L2 with Kroll pharmacy software experience to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities. The Pharmacy…
Added 3 hours ago
C
Policy & Governance Coordinator (12-month contract)
CPSO
Toronto, ON
- Full-time
The College of Physicians and Surgeons of Ontario (CPSO) is the province’s medical regulator. We have a mission to serve the public interest in Ontario’s health system, ensuring patients…

Mount Pleasant Group

Receptionist

Richmond Hill, ON, Canada

$52,332 to $55,951 CAD / year · Full-time

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Job details

Pay: $52,332 to $55,951 CAD / year
Job type: Full-time
Apply by: May 5, 2027
Working hours: 37.5 Hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition Number: 1357

Terms of Employment: Permanent Full-time

Location: Elgin Mills Funeral Centre

Employment Address: 1591 Elgin Mills Rd. E., Richmond Hill, ON L4S 1M9

Hours of Work: Sunday to Thursday (37.5 Hours per week) 8:30AM – 5:00PM

Vacancy: 1

Language: English

Hiring Range: $52,332 - $55,951 annually

About Mount Pleasant Group:

Mount Pleasant Group (MPG) is a not-for-profit organization that has been dedicated to serving families in the Greater Toronto Area since 1826. MPG comprises of two affiliated entities: the Mount Pleasant Group of Cemeteries (MPGC) and Canadian Memorial Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA, while CMS provides funeral services at nine locations, including funeral centres within MPGC cemeteries and standalone facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping families navigate life's most challenging moments with care and respect.

Our Vision: A world where dignified, inclusive, innovative and trustworthy death-related planning and care are accessible to everyone.

Our Mission: MPG will serve the diverse clients and communities of yesterday, today and tomorrow with excellence and compassion to meet all their death care needs.

Our Values: Inclusiveness • Transparency • Innovation • Dependability • Compassion

At Mount Pleasant Group, we believe our strength lies in the passion and diversity of our people, and we deeply value the unique skills, perspectives, and experiences each individual brings to our team. We are committed to fostering an environment where everyone feels respected, supported, and empowered to be their authentic selves. By embracing inclusivity, we aim to build a workforce that collaborates meaningfully and reflects the richly diverse communities we are privileged to serve. We encourage individuals of all backgrounds, experiences, and identities, including those from underrepresented groups, to apply and join us in advancing our commitment to diversity, equity, and inclusion.

About the Position:

The Receptionist serves as the welcoming face and voice of our organization, acting as the first point of contact for all visitors and callers to our locations. This role is integral in creating a warm, professional, and inclusive environment for every individual, regardless of their background or needs. They are responsible for determining the purpose of each visit or call, providing accurate and helpful information, and connecting individuals with the appropriate team members or resources to address their inquiries effectively. In addition to greeting visitors and answering phone calls, the Receptionist plays a key role in ensuring a positive and supportive experience for all guests, fostering trust and satisfaction. During quieter periods, the Receptionist takes on clerical and administrative responsibilities, contributing to the smooth operation of the office. This role requires excellent communication skills, attention to detail, and a commitment to upholding the values of respect, accessibility, and inclusivity in every interaction.

What we offer:

Comprehensive benefit plan including medical, dental, vision, disability, life insurance, and a health care spending account
Wellness resources and benefits including a wellness spending account
Defined contribution pension plan with employer match
RRSP & TFSA options
Enhanced Employee Assistance Program (EAP)
Internal training and development opportunities, including job shadowing and a mentorship program, and access to an Educational Assistance Program
Paid Vacation days plus additional personal paid days off
Annual Employee Engagement Surveys and Annual Employee Townhalls
Salary increases, in accordance with company policy

The successful candidate will be required to:

Visitor Experience & Front Desk Management

Create a warm, professional, and inclusive first impression for all visitors, ensuring accessibility for all and addressing individual needs.
Answer a high volume of phone calls, providing accurate and helpful information or redirecting inquiries to the appropriate staff.
Determine the purpose of visits, answer general questions, and provide clear directions or connect clients with specific resources.
Maintain the cleanliness, organization, and welcoming appearance of the reception area and adjacent spaces.
Monitor visitor sign-ins and ensure security protocols are followed when necessary.
Perform opening and closing duties which include turning on and off lights, setting up coffee and water stations for guests, and opening all entrances and exits.

Office Administration & Operational Tasks

Complete assigned administrative tasks during periods of low reception activity, such as filing, data entry, and record maintenance.
Generate accurate and professional documents, receipts, and invoices for client transactions and internal use.
Handle payments for various services, ensuring accuracy and maintaining detailed records.
Create and/or process service requests, including wreath orders and flowerbed programs, with efficiency and attention to detail.
Monitor and maintain office inventory, wreath supplies, and general office materials, placing orders as needed.
Receive, sort, and distribute incoming mail and packages, and assist with outgoing mail preparation.

Client Communication & Correspondence

Communicate effectively and respectfully with diverse clients, staff, and visitors, ensuring a positive and supportive experience.
Route phone, email, and in-person inquiries to the appropriate staff members, taking detailed messages and ensuring timely follow-up.
Monitor and manage the site’s inbox, responding to inquiries or forwarding messages promptly and accurately.
Assist with scheduling and preparing for meetings, events, and other activities, ensuring logistical needs (e.g., materials, technology) are met.
Create and/or upload service signage in accordance with scheduled activities in the building.
Handle sensitive information and client data with the utmost discretion, maintaining confidentiality in all interactions.

Other

Additional duties, and tasks that fall within the scope of the role as assigned by the Manager and Assistant Manager, Funeral Services.

Qualifications:

A two (2) year college diploma, or higher in business or a related field; or an equivalent combination of education, training, and work experience.
At least two (2) years of previous experience in a similar role (Receptionist, Office Administrative, Administrative Assistant).
Previous experience at a funeral home and/or cemetery would be an asset.
Strong communication skills, both verbal and non-verbal, with the ability to understand and respond to diverse communication styles.
Ability to prioritize and manage tasks efficiently in a fast-paced environment while maintaining attention to detail and accuracy, with a focus on continuous improvement.
Excellent interpersonal skills, with the ability to collaborate and work effectively with colleagues and clients from diverse backgrounds and cultures.
Demonstrated discretion, sound judgement, and a commitment to maintaining the privacy, dignity, and confidentiality of families, the deceased, and organizational information, including adherence to policies governing photography, recording, and social media use.
Ability to provide supportive services to clients in sensitive situations, particularly those experiencing grief or loss (experience in this area is an asset).
Understanding and support of accessibility needs in the workplace and client interactions.
Intermediate proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Knowledge of Microsoft Dynamics 365 is an asset.

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and strives to ensure a barrier-free selection process. If you require accommodation during the recruitment and selection process, please send us an email with your accommodation needs at accomodations@mountpleasantgroup.com, quoting the job requisition ID # and the job title. Any information received related to accommodation will be addressed confidentially.

Transparency in Our Hiring Process: Mount Pleasant Group’s recruitment process may utilize artificial intelligence (AI) tools to assist in the initial screening and matching of applications to job requirements. These tools are designed to support efficiency and consistency in reviewing applications. All hiring decisions are made by our recruitment team, in conjunction with the respective hiring manager. If you have questions regarding this process or require an alternative review method, please contact us.

The deadline for internal applications is Friday, November 13, 2026.

Employees must apply through the Internal Career Centre in ADP.

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More about this job

Responsibilities

Welcome visitors, answer and route calls and inquiries, provide information and directions, and maintain a professional, accessible reception area. Complete administrative and operational tasks such as processing payments and service requests, managing records and supplies, coordinating meetings, and handling sensitive client information confidentially.

Requirements

Requires a two-year college diploma or higher in business or a related field, or an equivalent combination of education, training, and experience, plus at least two years in reception or office administration. Candidates should have strong communication and organizational skills, discretion, sensitivity to clients experiencing grief, intermediate Microsoft Office proficiency, and the ability to support diverse accessibility needs; funeral home or cemetery experience and Microsoft Dynamics 365 knowledge are assets.

Skills

Reception And Front Desk Management
Customer Service
Verbal And Non-Verbal Communication
Interpersonal Skills
Administrative Support
Microsoft Office
Microsoft Dynamics 365
Data Entry And Record Maintenance
Payment Processing
Scheduling And Event Coordination
Inventory Management
Email And Phone Correspondence
Attention To Detail
Task Prioritization
Confidentiality And Discretion
Accessibility And Inclusive Service

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Health Care Spending Account
Wellness Resources
Wellness Spending Account
Defined Contribution Pension Plan With Employer Match
RRSP
TFSA
Enhanced Employee Assistance Program
Internal Training And Development
Job Shadowing
Mentorship Program
Educational Assistance Program
Paid Vacation
Additional Paid Personal Days
Annual Salary Increases

Visa sponsorship

Not detected in the job text

Keywords

Receptionist
Front Desk
Visitor Experience
Customer Service
Funeral Services
Cemetery
Office Administration
Microsoft Office
Excel
PowerPoint
Word
Outlook
Microsoft Dynamics 365
Data Entry
Record Maintenance
Payment Processing
Invoices
Service Requests
Wreath Orders
Inventory Management
Mail And Package Distribution
Email Management
Scheduling
Event Coordination
Confidentiality
Accessibility
Inclusive Service
Grief Support
Client Communication

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