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Mount Royal University

Accommodated Exam 2, Assistant

Calgary, AB, Canada

Salary: $25.55 - $35.32 per hour · Full-time

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Job details

Pay: Salary: $25.55 - $35.32 per hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title

Accommodated Exam 2, Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD04 Administrative Services IV (Salary Grade 17)

Hybrid Work

This position is ineligible

Position End Date

12/24/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Mount Royal University is committed to access, equity, and inclusion. Students who identify as belonging to one of the protected categories as defined by the Alberta Human Rights Act (AHR Act) are entitled to receive reasonable accommodations up to the point of undue hardship. Access and Inclusion Services assists the University in creating an accessible learning environment that encourages full participation in the learning environment for students who are eligible for accommodations under the provincial human rights legislation.

Working within the Access & Inclusion Services department, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

The Accommodated Exam Service Assistant provides support to students who experience disability related barriers in the post-secondary learning environment. The Accommodated Exam Service Assistant must be familiar with the post-secondary learning context, be comfortable working with a diverse group of students with varying needs, and possess the ability to develop positive working relationships with numerous community members. The Accommodated Exam Service Assistant must possess strong interpersonal, communication, time management, reading, and writing skills and be willing to work on an on-call basis, which may require working a short shift within the day. Students who experience disability related barriers have access to a wide range of assistive technology, so the Accommodated Exam Service Assistant must be familiar with assistive technology.

Responsibilities

Accommodated Exam Support

Assist the Accommodated Exam Centre in facilitating an extremely high volume of exams/assessments while communicating effectively and supporting the Accommodated Exam Team and other community members. Work closely with the Accommodated Exam Facilitator to complete the packaging and accurate delivery of exams to students as well as other members of the Exam Team to facilitate accuracy of the Accommodated Exam Service and to ensure exam integrity. Invigilate exams in the Accommodated Exam Centre and its satellite locations and deal confidentially with community members.

Responsible for maintaining the processes and procedures of the Accommodated Exam Centre
Responsible for greeting and directing students in the Exam Centre
Ensuring students have stored their belongings and are entering the exam space with permitted materials
Seating students in accordance with their accommodations
Familiarity with assistive technology software and devices to be able to assist stakeholders in the Exam Centre or its satellite locations
Confirming accurate information provided on the exam cover page with students
Collecting, securing, and accurate storage of completed exams (including printing materials from student exam stations)
Responsible for ongoing invigilation throughout the Exam Centre or its satellite locations (including invigilation via AIS’ monitoring software)
Reporting and following through with the process for incidents of cheating in the Exam Centre or its satellite locations
Communicating with instructors when students have questions or concerns about their exam/assessment
Maintaining physical and digital exam/assessment spaces in between seatings (i.e. ensuring clocks are accurate, desk spaces are clean, computers are cleared)
Assist in the facilitation of the exam/assessment pick-up process

Assisting the facilitation of exams

Packaging of exams/assessments
Highlighting required information on exam/assessment cover pages
Checking and confirming accuracy of information listed on the exam/assessment cover page
Maintaining key processes established by the Accommodated Exam Facilitator
Assist in the organization and securing of exams/assessments
Communicating any issues or concerns timely and efficiently to the Accommodated Exam Facilitator

Administrative Support

Maintain the reputation of Access and Inclusion Services as a professional, friendly, and helpful service area
Maintain up-to-date knowledge of Access and Inclusion Services processes and procedures
Ensure familiarity with Mount Royal University services and departments to appropriately direct stakeholders
Triage and direct stakeholders appropriately when navigating questions or concerns on the phone or in the Exam Centre
Knowledge of accommodations used by students with disabilities

Other Duties As Assigned

Knowledge and understanding of the duty to accommodate legislation, and of Alberta Human Rights legislation
Familiarity with Mount Royal University’s Accommodation and Universal Access policies
Supporting the accommodation of students

Qualifications

Two-Year Diploma from a University or Equivalent or Journeyman Ticket
18 - 24 months of previous experience
Knowledge of issues faced by students experiencing disability related barriers
Knowledge of general office procedures, word processing, spreadsheets, databases, and printing
Knowledge of various assistive technologies, or willingness to learn
Listening skills - understand the concerns community members may have and develop positive relationships
Must be willing and able to communicate effectively within a team
Demonstrate empathy, compassion and respect when interacting with community members
Understand and comply with confidentiality requirements under POPA legislation
Be willing and able to accept and act on feedback from colleagues
Ability to take initiative
Resolve situations quickly, maintain confidentiality, and seek support when needed
Excellent and effective organizational skills
Must be detailed oriented
Able to multitask accurately and efficiently
Ability to manage time effectively
Must be reliable and punctual

Salary: $25.55 - $35.32 per hour

Closing Date: Open until suitable candidates are found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Support accommodated exams by preparing, packaging, delivering, and securing exam materials, invigilating students, and helping ensure exam integrity. Provide administrative and student-facing support, including directing students, assisting with accommodations and assistive technology, maintaining exam spaces, and communicating issues to the exam team.

Requirements

Requires a two-year university diploma or equivalent, or a journeyman ticket, and 18–24 months of previous experience. Candidates should understand disability-related barriers and confidentiality requirements, have strong organizational and communication skills, and be familiar with office software and assistive technology or willing to learn.

Skills

Exam Invigilation
Assistive Technology
Student Accommodation Support
Confidentiality
Communication
Interpersonal Skills
Organization
Time Management
Attention to Detail
Multitasking
Exam Administration
Incident Reporting
Word Processing
Spreadsheets
Databases
Printing

Visa sponsorship

Not detected in the job text

Keywords

Accommodated Exams
Exam Invigilation
Exam Centre
Student Accommodations
Disability-Related Barriers
Access and Inclusion Services
Assistive Technology
Exam Integrity
Exam Packaging
Exam Administration
Confidentiality
Alberta Human Rights Act
Accommodation Policies
Universal Access
Word Processing
Spreadsheets
Databases
Printing
Incident Reporting
Student Support
Administrative Procedures
Post-Secondary Education

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