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Mount Royal University

Box Office Event

Calgary, AB, Canada

Pay: Salary: $15.45 - $ 19.44 per hour
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Title

Box Office Event

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

9/28/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the Events, Theatre and Hospitality Services, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Our Box Office staff is our voice for Box Office telephone enquiries. Box Office staff also facilitates online, offline and in-person ticket sales through the Box Office at the Taylor Centre for the Performing Arts (TCPA). During an event the Box Office staff is in direct contact with our guests and can oftentimes be the first point of contact. Our Box Office staff demonstrate a pleasant and professional attitude towards our patrons as they work in a variety of event environments to accommodate the multiple methods of ticket sales, using the Taylor Centre’s ticketing software Accesso Showare.

Responsibilities

Greet, assist and provide venue information to patrons as needed
Ticket distribution for patrons and re-printing of tickets as necessary
Responsible for running will call during an event
During an event, in-person gift card and promotions sales
Providing reports to presenters or the manager for review

Qualifications

High School Diploma
Previous Box Office experience preferred

Salary: $15.45 - $ 19.44 per hour

Closing Date: October 30, 2026 or until qualified candidates are selected

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Assist patrons by providing venue information, distributing and reprinting tickets, and managing will call during events. Process in-person gift card and promotional sales, respond to Box Office telephone enquiries, and provide reports to presenters or the manager.

Requirements

A high school diploma is required, and previous Box Office experience is preferred. The role calls for a pleasant, professional approach to patrons and flexibility to work variable event schedules.

Skills

Customer Service
Patron Assistance
Ticket Sales
Ticket Distribution
Will Call Operations
Telephone Enquiries
Gift Card Sales
Promotional Sales
Report Preparation
Accesso Showare

Visa sponsorship

Not detected in the job text

Keywords

Box Office
Event Services
Ticket Sales
Online Ticket Sales
In-Person Ticket Sales
Telephone Enquiries
Patron Assistance
Venue Information
Ticket Distribution
Ticket Reprinting
Will Call
Gift Cards
Promotional Sales
Report Preparation
Accesso Showare
Performing Arts
Event Operations
Customer Service

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