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Added 13 mins ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 13 mins ago
VS
Dining Service Attendant - Cooks Helper (2026-11050)
Verve Senior Living
Lloydminster, AB
- Full-time
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 13 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 13 mins ago
OA
Product Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 13 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Montreal, QC
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
W
(CAN) Front End Checkout Team Associate FT
Walmart
Drumheller, AB
- Full-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
W
(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 mins ago
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(CAN) Overnight Assistant Manager
Walmart
Alma, QC
- Full-time
4. Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines…
Added 13 mins ago
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(CAN) Optician, Single Licensed
Walmart
Bathurst, NB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
Added 13 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Dieppe, NB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
FV
Professional Development Assistant (1yr contract)
Fraser Valley Real Estate Board
Surrey, BC
- Full-time
- Temporary
…supports their work and professional growth. Reporting to the Manager, Professional Development, you’ll provide the administrative support behind professional development courses,…
Added 13 mins ago
TH
Replenishment Analyst
The Home Depot
Canada
- Full-time
Champions decision and strengths of supply chain and business policies by leveraging experience, strengths to deliver best possible result
Added 13 mins ago
Manager, Speciality Pharma Nurse
Bayshore
ON
The Specialty Pharma Nursing Manager BSRx hereinafter referred to as the “SPNM”, reporting directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior…
Added 13 mins ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Marketing Manager – Cargo leads the planning, execution, and optimization of Air Canada Cargo’s integrated marketing efforts across all channels and customer touchpoints, including…
Added 13 mins ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Customer Experience Associate
TD
Regina, SK
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Manager, Customer Experience
TD
Thunder Bay, ON
- Full-time
…providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise…
Added 13 mins ago
MS
Sales Manager
Michaels Stores
Stoney Creek, NB
- Full-time
Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 13 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 28 mins ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 28 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 28 mins ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 28 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
5+ Experience with sustainability programs, ESG/GHG reporting, SFI/FSC certifications, EPR, product stewardship, or customer sustainability requirements.
Added 28 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 28 mins ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
Our Receptionists are the heart of our community – they are our guest experience ambassadors! Welcoming guests into our community with a smile, and setting the tone for their experience,…

Mount Royal University

Front Desk Assistant

Calgary, AB, Canada

Salary: $15.45 - $19.44 per hour · Part-time

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Job details

Pay: Salary: $15.45 - $19.44 per hour
Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title

Front Desk Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

11/15/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.

Responsibilities

Greeting and interacting with patients/clients at the reception desk
Answering the telephone and scheduling appointments
Billing for services including direct billing of services to Third Party insurance providers
Performing closing & opening clinic tasks / procedures
Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
Completing mandatory Cyber-Security training
Completing PCI training modules and compliance with PCI Cash Handling Policy
Maintaining patient/client record privacy & confidentiality
Other duties as necessary, including supportive training of new team members

Qualifications

One-year Post Secondary education or completion of certificate or program
Customer Service experience
Administrative experience in medical, para-medical or other customer facing position would be an asset
Experience with JANE.app and Direct Billing would be an asset

Salary: $15.45 - $19.44 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Greet patients and clients, answer calls, schedule appointments in JANE.app, and process service payments, including direct billing to third-party insurers. Support clinic operations by completing opening and closing procedures, preparing for the next day's appointments, maintaining confidential records, and assisting with team training and required compliance tasks.

Requirements

Applicants need one year of post-secondary education or completion of a certificate or program, along with customer service and administrative experience. Experience in a medical or paramedical setting, with JANE.app, or with direct billing is an asset.

Skills

Customer Service
Appointment Scheduling
Telephone Reception
Medical Billing
Third-Party Insurance Direct Billing
Patient Record Management
Privacy and Confidentiality
Administrative Support
Cash Handling
Clinic Opening and Closing Procedures
Document Scanning
Cybersecurity Compliance
PCI Compliance
Team Training

Visa sponsorship

Not detected in the job text

Keywords

JANE.app
Electronic Health Record
Patient Scheduling
Reception
Customer Service
Medical Billing
Direct Billing
Third-Party Insurance
Clinic Administration
Patient Records
Privacy and Confidentiality
PCI Training
PCI Cash Handling Policy
Cybersecurity Training
Document Scanning
Clinic Opening and Closing
Appointment Calls
Administrative Support
Paramedical Services
Medical Services

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