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Added 13 mins ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 27 mins ago
E
Automotive Detailer - Car Washer - Prince George Airport
Enterprise
Prince George, BC
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 27 mins ago
AA
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, service de navette gratuite entre Montréal et Mirabel et application de covoiturage.
Added 27 mins ago
WC
(CAN) Deli Bakery Team Lead
Walmart Canada
Fort McMurray, AB
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 27 mins ago
SM
Independent Advertising Sales Agent for Luxury Magazine
Spencer Magazine
Toronto, ON
- Internship
Customer Service and client relationship-building skills, with a focus on responsiveness and a polished, service-oriented approach.
Added 27 mins ago
SH
Bartender | Part-time | Constantine
Silver Hotel Group
Toronto, ON
- Part-time
Providing excellent customer service, including addressing customer inquiries and resolving any issues or complaints.
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate FT
Walmart Canada
Drumheller, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
As the Housekeeping Operations Manager at Fairmont, you will lead and inspire a team of housekeeping professionals to deliver the highest standards of cleanliness and luxury service. You…
Added 27 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Montreal, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 27 mins ago
WC
Digital Fulfillment Team Lead
Walmart Canada
Fort McMurray, AB
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 27 mins ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Brooks, AB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 27 mins ago
BM
Supervisor, Guest Services & Rentals - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Lead, coach, and support Guest Services & Rentals team members to deliver exceptional guest experiences, achieve sales and service objectives, and maintain a positive team culture.
Added 28 mins ago
FC
Seasonal Courier
FedEx Canada
Sault Ste. Marie, ON
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 28 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Alma, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 28 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 28 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 28 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Drummondville, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 28 mins ago
WC
Day Remodel Associate
Walmart Canada
Lethbridge, AB
- Full-time
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
Associé, équipe de l’aire des caisses
Walmart Canada
Granby, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Lethbridge, AB
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 28 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Dieppe, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
P
Controller
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Surrey, BC
- Full-time
…licensed physicians, prescriptions, payments, marketing and customer…
Added 28 mins ago
MI
Dual Pastry Chef
Marriott International
Calgary, AB
- Full-time
Empowers employees to provide excellent customer service.

Mount Royal University

Front Desk Assistant

Calgary, AB, Canada

Salary: $15.45 - $19.44 per hour · Part-time

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Job details

Pay: Salary: $15.45 - $19.44 per hour
Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title

Front Desk Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

11/15/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.

Responsibilities

Greeting and interacting with patients/clients at the reception desk
Answering the telephone and scheduling appointments
Billing for services including direct billing of services to Third Party insurance providers
Performing closing & opening clinic tasks / procedures
Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
Completing mandatory Cyber-Security training
Completing PCI training modules and compliance with PCI Cash Handling Policy
Maintaining patient/client record privacy & confidentiality
Other duties as necessary, including supportive training of new team members

Qualifications

One-year Post Secondary education or completion of certificate or program
Customer Service experience
Administrative experience in medical, para-medical or other customer facing position would be an asset
Experience with JANE.app and Direct Billing would be an asset

Salary: $15.45 - $19.44 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Greet patients and clients, answer calls, schedule appointments in JANE.app, and process service payments, including direct billing to third-party insurers. Support clinic operations by completing opening and closing procedures, preparing for the next day's appointments, maintaining confidential records, and assisting with team training and required compliance tasks.

Requirements

Applicants need one year of post-secondary education or completion of a certificate or program, along with customer service and administrative experience. Experience in a medical or paramedical setting, with JANE.app, or with direct billing is an asset.

Skills

Customer Service
Appointment Scheduling
Telephone Reception
Medical Billing
Third-Party Insurance Direct Billing
Patient Record Management
Privacy and Confidentiality
Administrative Support
Cash Handling
Clinic Opening and Closing Procedures
Document Scanning
Cybersecurity Compliance
PCI Compliance
Team Training

Visa sponsorship

Not detected in the job text

Keywords

JANE.app
Electronic Health Record
Patient Scheduling
Reception
Customer Service
Medical Billing
Direct Billing
Third-Party Insurance
Clinic Administration
Patient Records
Privacy and Confidentiality
PCI Training
PCI Cash Handling Policy
Cybersecurity Training
Document Scanning
Clinic Opening and Closing
Appointment Calls
Administrative Support
Paramedical Services
Medical Services

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