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Added 13 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 13 mins ago
OA
Product Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
Promote new business and contributing to company’s customer base by seeking new customers through prospecting and referral networks.
Added 13 mins ago
W
(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 mins ago
A
Product Development Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Manager, Product Development in building and coaching a team of technical Product Developers, and owning the day-to-day leadership and development of the team
Added 13 mins ago
TH
Replenishment Analyst
The Home Depot
Canada
- Full-time
…providing a high level of service to its Merchandising, Store Operations and supply chain customers. The Analysts will be responsible for achieving, in-stock, and inventory turns metrics…
Added 13 mins ago
Manager, Speciality Pharma Nurse
Bayshore
ON
Identifies, assesses, and implements new business opportunities under the direction of the Regional Operations Manager, Senior Operations Manager and National Director.
Added 13 mins ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Marketing Manager – Cargo leads the planning, execution, and optimization of Air Canada Cargo’s integrated marketing efforts across all channels and customer touchpoints, including…
Added 13 mins ago
T
Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
T
Manager, Customer Experience
TD
Thunder Bay, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 13 mins ago
MS
Sales Manager
Michaels Stores
Stoney Creek, NB
- Full-time
Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 28 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
Partner with Operations, EHS, Engineering, Packaging, Procurement, Sales, and Marketing to advance sustainability initiatives and improvement opportunities.
Added 28 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 28 mins ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
We are seeking a strategic, practical, and relationship-driven Manager, Learning & Development to lead enterprise learning, leadership development, onboarding, and capability-building…
Added 28 mins ago
R
Project Engineering Manager
Refresco
Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 28 mins ago
S
Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is seeking a Project Manager, Artificial Intelligence. Full-time and part-time arrangements will be considered. Artificial Intelligence is identified in Sunnybrook's Invent 2030…
Added 28 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
…in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the BMO Retail Insurance Operations Team, the BISC Analyst is responsible for…
Added 28 mins ago
J
Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
Jobber’s Sales Operations team partners with our Sales organization to improve how our sales channels operate. As a Sales Operations Manager, you’ll act as the Sales Operations partner for…
Added 28 mins ago
LV
MANAGER-EN
La Vie En Rose
Toronto, ON
- Full-time
Being part of a family-owned business committed to the community
Added 28 mins ago
QF
Manager, Data Science
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
The Manager, Data Science leads the vision and technical execution of data science and marketing science across Marketing and Product at Questrade. Operating as a hands-on technical leader,…
Added 28 mins ago
E
General Manager of Restaurants (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of…
Added 28 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
Being part of a family-owned business committed to the community
Added 28 mins ago
SC
Administrative Assistant (2 Positions)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Manager, Executive Administration & Assistant Secretary to the Board of Governors, the Administrative Assistant is responsible for providing comprehensive administrative…
Added 28 mins ago
MC
Property Administrator
Medallion Corporation
Hamilton, ON
- Full-time
The Property Administrator provides administrative and operational support to the Property Manager and on-site teams. This role ensures the efficient day to day administration of property…
Added 28 mins ago
SI
Senior Program Manager
Stathera, Inc.
Vancouver, BC
- $100,000 to $145,000 CAD / year
- Full-time
You will lead a cross-functional team spanning MEMS, ASIC, packaging, test, product engineering, operations and external manufacturing partners. You do not manage these engineers directly;…
Added 28 mins ago
AE
Product Development Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Product Development in building and coaching a team of technical Product Developers, and owning the day-to-day leadership and development of the team

Mount Royal University

Front Desk Assistant

Calgary, AB, Canada

Salary: $15.45 - $19.44 per hour · Part-time

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Job details

Pay: Salary: $15.45 - $19.44 per hour
Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title

Front Desk Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

11/15/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.

Responsibilities

Greeting and interacting with patients/clients at the reception desk
Answering the telephone and scheduling appointments
Billing for services including direct billing of services to Third Party insurance providers
Performing closing & opening clinic tasks / procedures
Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
Completing mandatory Cyber-Security training
Completing PCI training modules and compliance with PCI Cash Handling Policy
Maintaining patient/client record privacy & confidentiality
Other duties as necessary, including supportive training of new team members

Qualifications

One-year Post Secondary education or completion of certificate or program
Customer Service experience
Administrative experience in medical, para-medical or other customer facing position would be an asset
Experience with JANE.app and Direct Billing would be an asset

Salary: $15.45 - $19.44 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Greet patients and clients, answer calls, schedule appointments in JANE.app, and process service payments, including direct billing to third-party insurers. Support clinic operations by completing opening and closing procedures, preparing for the next day's appointments, maintaining confidential records, and assisting with team training and required compliance tasks.

Requirements

Applicants need one year of post-secondary education or completion of a certificate or program, along with customer service and administrative experience. Experience in a medical or paramedical setting, with JANE.app, or with direct billing is an asset.

Skills

Customer Service
Appointment Scheduling
Telephone Reception
Medical Billing
Third-Party Insurance Direct Billing
Patient Record Management
Privacy and Confidentiality
Administrative Support
Cash Handling
Clinic Opening and Closing Procedures
Document Scanning
Cybersecurity Compliance
PCI Compliance
Team Training

Visa sponsorship

Not detected in the job text

Keywords

JANE.app
Electronic Health Record
Patient Scheduling
Reception
Customer Service
Medical Billing
Direct Billing
Third-Party Insurance
Clinic Administration
Patient Records
Privacy and Confidentiality
PCI Training
PCI Cash Handling Policy
Cybersecurity Training
Document Scanning
Clinic Opening and Closing
Appointment Calls
Administrative Support
Paramedical Services
Medical Services

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