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Added 1 min ago
C
Marketing Compliance Associate
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
Interested in learning more about life at Clarity? Check out our careers page to see how you can grow with us!
Added 16 mins ago
FS
Integration Support Worker - Hourly
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Vancouver, BC
- $25 CAD / hour
- Full-time
If you are submitting your application through the FSGV website, please scroll to the bottom of the page.
Added 16 mins ago
PE
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Added 31 mins ago
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- Full-time
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Added 31 mins ago
US
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- Full-time
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Added 31 mins ago
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Warehouse W2 MHE
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- Full-time
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Added 31 mins ago
EC
Junior Management Consultant
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Edmonton, AB · Victoria, BC
- $65,000 to $85,000 CAD / year
Apply through the Apply Now button with a one- or two-page résumé and a cover letter of no more than one page. Tell us why this work interests you, describe one project or piece of work…
Added 31 mins ago
EC
Intermediate Management Consultant
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Edmonton, AB · Victoria, BC
- $85,000 to $105,000 CAD / year
Apply through the Apply Now button with a one- or two-page résumé and a cover letter of no more than one page. Tell us why Elevate interests you, describe a project where your contribution…
Added 46 mins ago
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Loader Operator- Night Shift
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- Full-time
Our core competencies and company benefits information is found on our careers page.
Added 46 mins ago
PE
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Added 46 mins ago
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Compliance Analyst
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Vancouver, BC
- Full-time
Interested in learning more about life at Clarity? Check out our careers page to see how you can grow with us!
Added 46 mins ago
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Added 1 hour ago
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Added 1 hour ago
C
Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
Interested in learning more about life at Clarity? Check out our careers page to see how you can grow with us!
Added 1 hour ago
U
Warehouse Worker - Evening
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Charlottetown, PE
- Internship
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Mount Royal University

Front Desk Assistant

Calgary, AB, Canada

Salary: $15.45 - $19.44 per hour · Part-time

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Job details

Pay: Salary: $15.45 - $19.44 per hour
Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title

Front Desk Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

11/15/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.

Responsibilities

Greeting and interacting with patients/clients at the reception desk
Answering the telephone and scheduling appointments
Billing for services including direct billing of services to Third Party insurance providers
Performing closing & opening clinic tasks / procedures
Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
Completing mandatory Cyber-Security training
Completing PCI training modules and compliance with PCI Cash Handling Policy
Maintaining patient/client record privacy & confidentiality
Other duties as necessary, including supportive training of new team members

Qualifications

One-year Post Secondary education or completion of certificate or program
Customer Service experience
Administrative experience in medical, para-medical or other customer facing position would be an asset
Experience with JANE.app and Direct Billing would be an asset

Salary: $15.45 - $19.44 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Greet patients and clients, answer calls, schedule appointments in JANE.app, and process service payments, including direct billing to third-party insurers. Support clinic operations by completing opening and closing procedures, preparing for the next day's appointments, maintaining confidential records, and assisting with team training and required compliance tasks.

Requirements

Applicants need one year of post-secondary education or completion of a certificate or program, along with customer service and administrative experience. Experience in a medical or paramedical setting, with JANE.app, or with direct billing is an asset.

Skills

Customer Service
Appointment Scheduling
Telephone Reception
Medical Billing
Third-Party Insurance Direct Billing
Patient Record Management
Privacy and Confidentiality
Administrative Support
Cash Handling
Clinic Opening and Closing Procedures
Document Scanning
Cybersecurity Compliance
PCI Compliance
Team Training

Visa sponsorship

Not detected in the job text

Keywords

JANE.app
Electronic Health Record
Patient Scheduling
Reception
Customer Service
Medical Billing
Direct Billing
Third-Party Insurance
Clinic Administration
Patient Records
Privacy and Confidentiality
PCI Training
PCI Cash Handling Policy
Cybersecurity Training
Document Scanning
Clinic Opening and Closing
Appointment Calls
Administrative Support
Paramedical Services
Medical Services

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