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Added 9 mins ago
RB
Senior Contract Administrator – Linear Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
- Full-time
We are seeking an experienced Senior Contract Administrator to join our Field Services team and support the delivery of complex water and wastewater linear infrastructure projects. This…
Added 9 mins ago
MC
Property Administrator
Medallion Corporation
Hamilton, ON
- Full-time
…experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to…
Added 9 mins ago
FR
General Accounting Administrator
FirstService Residential Canada
Vancouver, BC
- Full-time
The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters.…
Added 9 mins ago
RU
Grassroots & Marketing Lead
Richmond United FC
Richmond, BC
- Full-time
Working closely with the Technical Director, Senior Administrator, volunteers and Board committees, this role offers an opportunity to contribute to a growing youth soccer community and…
Added 25 mins ago
RB
Sr. Administrator - Milvus Trade Capture
Royal Bank of Canada
Toronto, ON
- Full-time
Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements
Added 25 mins ago
TC
Supervisor – Infrastructure Planning - Underground Utilities
The Corporation of The City of Victoria
Victoria, BC
- Other
Investigate service complaints, damage incidents, or accident claims and prepare recommendations or reports as required.
Added 25 mins ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
…and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit…
Added 25 mins ago
TC
Merchandise Payable Admin, Invoice Entry - 12 Month Contract
TJX Companies
ON · Mississauga, Ontario
- $37,590 to $52,626 CAD / year
- Full-time
We’re looking for a Merchandise Payable Invoice Entry Administrator - 12 Month Contract to join our team and play a key role in ensuring the timely and accurate processing of invoices. In…
Added 38 mins ago
AI
SQL Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
…administration, production support, operational governance and database service delivery for the BC Hydro PU13 Database tower. The role requires hands-on SQL DBA expertise, leadership,…
Added 38 mins ago
MF
Associate Cloud Engineer
McCain Foods
Florenceville-Bristol, NB
- Full-time
Exposure to containers and orchestration technologies, such as Docker, Kubernetes, or Azure Kubernetes Service.
Added 39 mins ago
1
Dental Receptionist / Treatment Coordinator-Cariboo Dental
123Dentist
Williams Lake, BC
- $27 to $33 CAD / hour
- Full-time
Welcome patients and provide excellent customer service
Added 39 mins ago
DG
Sales Administrator
Dilawri Group of Companies
Toronto, ON · Scarborough, ON
- Full-time
Dilawri Group is now actively searching for a Sales Administrator to join the team at Agincourt Mazda.
Added 39 mins ago
Enterprise Systems Administrator
Mohawk College
Hamilton, ON
The Enterprise Systems Administrator is responsible for the advanced operational administration, maintenance, support,
Added 54 mins ago
R
Operations Administrator
Ramudden
Stouffville, ON
- Contract
Reporting to the Fleet Coordinator, the Operations Administrator provides day-to-day administrative support to depot and field operations. This role coordinates timesheet processing,…
Added 54 mins ago
Portfolio Administrator - Calgary
Scotiabank
ON · Calgary, ON
…book of business by providing effective and efficient client service and in the execution of business development related activities. The role is a dedicated client servicing support role,…
Added 1 hour ago
KC
Office Administrator
Kindred Construction Ltd.
Vancouver, BC
- Full-time
Reporting to the People & Culture Director, the Office Administrator is responsible for greeting visitors and providing a warm, professional welcome to Kindred. The successful candidate is…
Added 1 hour ago
Client Service Administrator - Saskatoon SK
Demant Group
Saskatoon, SK
HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's…
Added 1 hour ago
MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
…from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for…
Added 1 hour ago
HT
Intern, Customer Experience Administrator
Honeywell Technologies
Markham, ON
- Full-time
…productivity improvements. You will report directly to our Field Service Manager and you’ll work out of our Markham, ON location on a Hybrid work…
Added 1 hour ago
AI
SQL DBA Senior Technical Lead
Apptoza Inc.
Vancouver, BC
- Full-time
…administration, production support, operational governance and database service delivery for the BC Hydro PU13 Database tower. The role requires hands-on SQL DBA expertise, leadership,…
Added 1 hour ago
CS
Sr. SAS Administrator (Azure)
Confiar Services
Toronto, ON
- Contract
We are looking for a Senior SAS Administrator / SAS Platform Administrator with strong experience managing enterprise SAS 9.4 / SAS Visual Analytics environments on Microsoft Azure. The…
Added 1 hour ago
BS
Accounts Receivable & Payable Specialist
Bilingual Source
ON · Niagara, ON
- $60,000 to $65,000 CAD / year
- Full-time
Accounts Receivable and Accounts Payable Administrator
Added 2 hours ago
ST
Senior Operations Associate
SS&C Technologies
Toronto, ON
- Full-time
Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades, cash and break resolution
Added 2 hours ago
FF
Executive Director
Food For The Poor
Toronto, ON
- Full-time
…candidate must be a proven revenue generator - not simply an administrator or overseer of fundraising activities - with the ability to personally cultivate and secure major gifts, develop…
Added 2 hours ago
AI
Senior Sql Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
…administration, production support, operational governance and database service delivery. The role requires hands-on SQL DBA expertise, leadership, troubleshooting, availability management,…

Mount Royal University

Front Desk Assistant

Calgary, AB, Canada

Salary: $15.45 - $19.44 per hour · Part-time

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Job details

Pay: Salary: $15.45 - $19.44 per hour
Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title

Front Desk Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

11/15/2027

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Role

Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.

Responsibilities

Greeting and interacting with patients/clients at the reception desk
Answering the telephone and scheduling appointments
Billing for services including direct billing of services to Third Party insurance providers
Performing closing & opening clinic tasks / procedures
Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
Completing mandatory Cyber-Security training
Completing PCI training modules and compliance with PCI Cash Handling Policy
Maintaining patient/client record privacy & confidentiality
Other duties as necessary, including supportive training of new team members

Qualifications

One-year Post Secondary education or completion of certificate or program
Customer Service experience
Administrative experience in medical, para-medical or other customer facing position would be an asset
Experience with JANE.app and Direct Billing would be an asset

Salary: $15.45 - $19.44 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

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More about this job

Responsibilities

Greet patients and clients, answer calls, schedule appointments in JANE.app, and process service payments, including direct billing to third-party insurers. Support clinic operations by completing opening and closing procedures, preparing for the next day's appointments, maintaining confidential records, and assisting with team training and required compliance tasks.

Requirements

Applicants need one year of post-secondary education or completion of a certificate or program, along with customer service and administrative experience. Experience in a medical or paramedical setting, with JANE.app, or with direct billing is an asset.

Skills

Customer Service
Appointment Scheduling
Telephone Reception
Medical Billing
Third-Party Insurance Direct Billing
Patient Record Management
Privacy and Confidentiality
Administrative Support
Cash Handling
Clinic Opening and Closing Procedures
Document Scanning
Cybersecurity Compliance
PCI Compliance
Team Training

Visa sponsorship

Not detected in the job text

Keywords

JANE.app
Electronic Health Record
Patient Scheduling
Reception
Customer Service
Medical Billing
Direct Billing
Third-Party Insurance
Clinic Administration
Patient Records
Privacy and Confidentiality
PCI Training
PCI Cash Handling Policy
Cybersecurity Training
Document Scanning
Clinic Opening and Closing
Appointment Calls
Administrative Support
Paramedical Services
Medical Services

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