Theatre Liaison
- Calgary, AB, Canada
Salary: $21.87 - $27.61 per hour · Full-time
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Job details
- Pay
- Salary: $21.87 - $27.61 per hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Title
Theatre Liaison
Job Type
Flexible
Union
MRSA
Salary Grade
Flexible / Casual Classification (Salary Grade)
SAD02 Administrative Services II (Salary Grade 13)
Hybrid Work
This position is ineligible
Position End Date
9/22/2027
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Role
Working within the Events, Theatre and Hospitality Services area, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.
Our Theatre Liaisons lead the Front of House (FOH) team and are responsible for the smooth operation of the venue floor during events at the Taylor Centre for the Performing Arts and various other campus venues of significance including Ross Glen Hall and the Wright & Leacock Theatres. The Theatre Liaison is responsible for managing the FOH floor staff (ushers, head ushers, box office) while implementing FOH policies and responsibilities and monitoring staff attendance and their timeclock entries. Our Theatre Liaisons are the conduit between our venues and will also have a keen focus on an exceptional patron, presenter and artist experience. Theatre Liaisons report to the Manager through show reports and at the end of each shift.
Responsibilities
Closing Date: October 30, 2026 or until suitable candidates are selected
A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.
Theatre Liaison
Job Type
Flexible
Union
MRSA
Salary Grade
Flexible / Casual Classification (Salary Grade)
SAD02 Administrative Services II (Salary Grade 13)
Hybrid Work
This position is ineligible
Position End Date
9/22/2027
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Role
Working within the Events, Theatre and Hospitality Services area, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.
Our Theatre Liaisons lead the Front of House (FOH) team and are responsible for the smooth operation of the venue floor during events at the Taylor Centre for the Performing Arts and various other campus venues of significance including Ross Glen Hall and the Wright & Leacock Theatres. The Theatre Liaison is responsible for managing the FOH floor staff (ushers, head ushers, box office) while implementing FOH policies and responsibilities and monitoring staff attendance and their timeclock entries. Our Theatre Liaisons are the conduit between our venues and will also have a keen focus on an exceptional patron, presenter and artist experience. Theatre Liaisons report to the Manager through show reports and at the end of each shift.
Responsibilities
- Responsible for the smooth operation of the floor and supervision of the FOH team during events
- Signing FOH staff in & out and ensuring that there are no appearance or tardiness issues
- Main conduit between our venues and the overall event experience
- Interacting with the patrons, presenter or artist as required for their specific needs during a performance or event
- Coordinating with the Back of House (BOH) - technical staff on the loading of the house at the top of an event, event interval and following an event
- Coordination as required with MRU departments such as parking and security services
- High School Diploma
- 12 - 18 months of previous experience
Closing Date: October 30, 2026 or until suitable candidates are selected
A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.
More about this job
Responsibilities
Lead and supervise front-of-house staff during events, ensuring smooth venue operations, staff readiness, and accurate attendance and timekeeping. Coordinate with patrons, presenters, artists, back-of-house technical staff, and campus departments to support a positive event experience.
Requirements
A high school diploma and 12–18 months of previous experience are required. The role involves variable, irregular shifts and requires the ability to supervise front-of-house staff and coordinate event operations.
Skills
- Front Of House Operations
- Team Supervision
- Staff Attendance Monitoring
- Timekeeping
- Patron Service
- Event Coordination
- Venue Operations
- Communication
- Back Of House Coordination
- Staff Sign-In And Sign-Out
- Show Reporting
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Creative & Media
- Management & Leadership
- Customer Service & Support
- Administrative
Keywords
- Front Of House
- Back Of House
- Theatre
- Performing Arts
- Event Operations
- Venue Operations
- Ushers
- Head Ushers
- Box Office
- Staff Supervision
- Staff Attendance
- Timeclock Entries
- Patron Experience
- Presenter Relations
- Artist Relations
- House Loading
- Event Intervals
- Technical Staff
- Parking Services
- Security Services
- Show Reports