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Added just now
WC
(CAN) Team Leader, Transportation (Contract - 14 Months Maternity Coverage) Mon-Fri 1:00am to 9:30am
Walmart Canada
Surrey, BC
- Full-time
…freight. This position needs to work closely with the site General Manager, stores, and the national inbound…
Added just now
TO
Administrative Coordinator
Town of Newmarket
Newmarket, ON
- Temporary
Respond to inquiries, escalated concerns and emergency situations from parents/guardians and the general public through phone and email, and direct them to the appropriate staff.
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TO
Camp Director/Vendor Camp Director (Summer Camp 2027)
Town of Newmarket
Newmarket, ON
- Temporary
Respond to enquiries and provides quality customer service to participants, parents/guardians, and general public.
Added just now
TO
Behaviour Management Specialist (Summer Camp 2027)
Town of Newmarket
Newmarket, ON
- Temporary
Ability to work in a team environment, collaborate with co-workers and deal courteously and effectively with staff, participants, parents/guardians and the general public.
Added just now
TO
Camp Coordinator
Town of Newmarket
Newmarket, ON
- Temporary
Ability to work in a team environment, collaborate with co-workers and deal courteously and effectively with staff, participants, parents/guardians and the general public.
Added just now
KC
Service Advisor
Kalawsky Chevrolet Buick GMC
Castlegar, BC
- Full-time
Company Description Kalawsky Chevrolet Buick GMC has represented the General Motors brand in the West Kootenay region of British Columbia for more than 30 years. The dealership offers the…
Added just now
TO
Camp Director
Town of Newmarket
Newmarket, ON
- Temporary
Respond to enquiries and provides quality customer service to participants, parents/guardians, and general public.
Added 1 min ago
AS
Associate General Manager
Amica Senior Lifestyles
Toronto, ON · North York, ON
- Full-time
A day in the life of an Associate General Manager:
Added 1 min ago
GI
Warehouse Associate
Grimco, Inc.
Dartmouth, NS
- $21 to $22 CAD / hour
- Full-time
Previous warehouse, shipping, receiving, or general labor experience preferred.
Added 1 min ago
M
Senior Project Manager
Multiplex
Toronto, ON
- Full-time
Added 1 min ago
YO
Early Years Educator - Full Time Contract
YMCA of Three Rivers
Guelph, ON
- Full-time
- Contract
Added 1 min ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- $18 CAD / hour
- Part-time
Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
Added 1 min ago
M
Project Manager
Multiplex
Toronto, ON
- $125,000 to $145,000 CAD / year
- Full-time
Added 1 min ago
MI
Accounting Administrator
Mavcor Inc.
Mississauga, ON
- Full-time
Company Description Mavcor Inc. is a general contracting and design-build construction firm serving the industrial, commercial, and institutional (ICI) construction market across Canada.…
Added 1 min ago
G
Commercial Director - Buildings
Graham
Mississauga, ON
- Full-time
At Graham, one of North America’s largest general contractors, we don’t just construct buildings, we create spaces that shape lives and strengthen communities. As part of our Buildings…
Added 1 min ago
BS
Assistant General Manager
Browns Socialhouse Tsawwassen
Tsawwassen, BC
- $48,000 to $55,000 CAD / year
- Full-time
Reporting to the General Manager, and working with the Head Chef, you will be responsible for the management of all aspects of the restaurant, executing flawless dining experiences for our…
Added 1 min ago
VS
Security Guard
Vista Security & Investigations
Hamilton, ON
- Full-time
Added 1 min ago
B
Electrical Design Engineer
BGIS
Toronto, ON
- Full-time
Added 1 min ago
SP
Reception & Donations Coordinator
St. Paul's Foundation
Vancouver, BC
- $57,000 to $70,000 CAD / year
- Full-time
Answer, screen, and direct incoming digital /non digital quires, manage the reception area, and provide general information or redirect inquiries as appropriate.
Added 1 min ago
CI
Corporate Law Clerk
Cartel Inc.
Mississauga, ON
- Full-time
Manage business name, general partnership, and limited partnership registrations and renewals.
Added 1 min ago
SC
Part Time Baker Helper - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
…roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our…
Added 1 min ago
Water Treatment Plant Operator Class II
City of Quinte West
Quinte West, ON
External: Provincial Authorities, General Public, Contractors and Consultants as required.
Added 1 min ago
General Labourer – Manufacturing
Duha Color Services
Winnipeg, MB
We are looking for reliable and motivated General Labourers to join our manufacturing team.
Added 1 min ago
Dispensing Technician
Duha Color Services
Winnipeg, MB
Added 1 min ago
Sheeter Operator
Duha Color Services
Winnipeg, MB

Closed listing

Mountain Equipment Company

General Manager C/D

Kitchener, ON, Canada

$75,500 to $90,000 CAD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,500 to $90,000 CAD / year
Experience: 5+ years of senior retail leadership experience (e.g., General Manager or equivalent) in a complex, customer-facing environment
Posting language: English
Posted: Sep 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location: Store-specific

Reports to: Regional Manager

Why Join MEC

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Our home is on the trail - and everything we do is grounded in a deep belief in the power of the outdoors to build confidence, connection, and community.

What sets MEC apart is our deep expertise, thoughtful product curation, and strong community connection, all focused on serving our members. Our teams bring lived outdoor experience and product knowledge to every interaction, helping members find the right gear and guidance for where they’re going next. We curate products with intention - prioritizing quality, performance, and sustainability - so members can trust what they buy and how it’s made. And we show up in our communities through local partnerships, events, and shared outdoor experiences that extend far beyond our store walls.

We’re a people-first organization, grounded in our values of respect, integrity, inclusivity, collaboration, and accountability. Our leaders play a hands-on role in bringing these values and differentiators to life - building strong teams, leading with care and clarity, and ensuring every decision supports meaningful experiences for our members, our staff, and the places we love to explore.

The Opportunity

As the General Manager (GM), you are accountable for the overall performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST) accountable for consistent execution across all areas of the business. You are responsible for delivering exceptional member experiences, strong financial results, and a safe, inclusive, and engaging workplace aligned to MEC’s purpose, values, and strategy. While Department Managers and the AGM own day-to-day execution within their functions, you remain accountable for outcomes across the entire store.

What You’ll Be Responsible For

Store Performance & Business Results

Own overall store performance, including sales, margin, profitability, labour, and inventory outcomes
Analyze P&L results and operational KPIs to identify trends, risks, and opportunities
Set clear performance expectations and hold leaders accountable for key metrics such as Sales vs. Budget, Conversion, ATV, UPT, Margin, and Labour Efficiency
Make informed decisions that balance member experience, employee engagement, and financial sustainability

People Leadership, Engagement & Culture

Build and sustain an inclusive, respectful, and high-performing store culture aligned to MEC values
Lead, coach, and develop the Senior Staff Team, building leadership capability and succession readiness
Ensure fair, consistent execution of performance management, attendance management, and people practices
Partner with the People Business Manager and Regional Manager to ensure compliance with employment standards and policies

Member Experience Leadership

Own the end-to-end member experience for the store
Champion MEC’s service standards, ensuring they are consistently trained, communicated, and delivered across all departments
Maintain a visible presence on the floor, reinforcing member-first behaviours and service expectations
Use observations and performance insights to identify gaps and drive targeted coaching through leaders

Operational Excellence & Risk Management

Ensure consistent execution of operational, inventory, merchandising, visual, Tech Shop, and back-of-house standards
Hold the AGM and Department Managers accountable for operational performance, safety, and compliance
Oversee loss prevention, health & safety, and facilities outcomes, ensuring risks are identified and addressed
Partner with Support Office teams to ensure systems, product flow, and store operations are effectively supported

Talent, Workforce & Capability

Own recruitment, onboarding, and development outcomes for the Senior Staff Team
Set expectations and hold leaders accountable for frontline hiring, onboarding, and training quality
Ensure workforce planning, scheduling, and coverage practices are fair, compliant, and aligned to business needs
Invest in learning and development to build capability, engagement, and long-term performance

Community & Brand Leadership

Own the store’s community engagement strategy and outcomes
Ensure local outreach, partnerships, and member-facing events strengthen community connection and brand trust
Represent MEC’s values, brand, and purpose within the local community

What You Bring

5+ years of senior retail leadership experience (e.g., General Manager or equivalent) in a complex, customer-facing environment
Proven ability to lead leaders, build strong leadership teams, and drive engagement and performance
Strong business and financial acumen, with experience interpreting P&L results and operational KPIs
Demonstrated accountability for operational excellence, compliance, health & safety, and loss prevention
Strong coaching, communication, and stakeholder-management skills
Comfort operating in fast-paced, multi-department environments with competing priorities
Passion for the outdoor lifestyle and alignment with MEC’s purpose and values
Flexibility to work a retail leadership schedule, including evenings, weekends, and holidays

Work Environment

This is an active, hands-on leadership role requiring regular presence on the sales floor and in operational areas. The role includes standing, walking, lifting (up to 50 lbs), and navigating varied store environments while leading teams and overseeing daily operations.

Our Commitment to Inclusion

MEC is an equal opportunity employer committed to building an inclusive, respectful, and barrier-free workplace. We value diversity and believe our teams are stronger when everyone feels safe, supported, and able to be themselves at work.

This posting is intended to backfill an existing role, The anticipated base salary range of this role is $75,500 to $90,000. The exact salary will be dependent on the successful candidate’s relevant skills, experience, qualifications, store location, and internal equity. This role is eligible for a variable annual incentive plan.

About employer

More about this job

Responsibilities

The General Manager is accountable for the overall performance, culture, and operational excellence of the store. They lead the Senior Staff Team to deliver exceptional member experiences, strong financial results, and a safe, inclusive workplace.

Requirements

Candidates must have 5+ years of senior retail leadership experience in a complex, customer-facing environment. Strong business acumen, financial literacy, and the ability to lead and develop teams are essential requirements.

Skills

Retail leadership
Financial acumen
P&L management
Team development
Operational excellence
Performance management
Customer experience
Inventory management
Loss prevention
Health and safety
Strategic planning
Stakeholder management
Coaching
Workforce planning
Community engagement

Benefits

Variable annual incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Retail
General Manager
P&L
KPIs
Leadership
Operations
Merchandising
Inventory
Loss Prevention
Health and Safety
Recruitment
Onboarding
Workforce Planning
Community Engagement
Customer Service
Sales
Margin
Profitability
Labour Efficiency
Succession Planning
Performance Management
Outdoor Industry
Sustainability
Strategic Planning
Coaching
Stakeholder Management
Compliance
Tech Shop
Back-of-house
Brand Leadership

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