Mountain Equipment Company

Retail · Canada

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Added 3 hours ago
ME
Full Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
Added 3 hours ago
ME
Part Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Part-time
Added 3 hours ago
ME
Technician - Bike Mechanic/Ski Tech
Mountain Equipment Company
Nanaimo, BC
- $21.9 to $27.15 CAD / hour
- Temporary
Added 3 hours ago
ME
Department Manager, Category
Mountain Equipment Company
Nanaimo, BC
- $48,100 to $60,200 CAD / year
Added 3 hours ago
ME
Full Time - MEC Advisor (Downtown Location)
Mountain Equipment Company
Edmonton, AB
- Full-time
Added 1 day ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Edmonton, AB
- Temporary
Added 6 days ago
ME
Seasonal Store Advisor (3 months)
Mountain Equipment Company
Vancouver, BC
- $19.22 to $19.88 CAD / hour
- Temporary
Added 6 days ago
ME
Part Time Advisor - North Vancouver
Mountain Equipment Company
North Vancouver, BC
- $19.35 to $20.2 CAD / hour
- Part-time
Added 6 days ago
ME
Paid Digital Performance Manager
Mountain Equipment Company
Vancouver, BC
- $75,500 to $110,000 CAD / year
Added 9 days ago
ME
Retail Sales Associates - Apparel & Clothing (Full Time)
Mountain Equipment Company
Laval, QC
- Full-time
Added 12 days ago
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Bike Mechanic 1 - Flex
Mountain Equipment Company
Toronto, ON
- Up to $21.23 CAD / hour
Added 12 days ago
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Bike Mechanic 1 - Part Time
Mountain Equipment Company
Toronto, ON
- Up to $21.23 CAD / hour
- Part-time
Added 17 days ago
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General Manager - Vancouver Flagship
Mountain Equipment Company
Vancouver, BC
- $106,000 to $132,600 CAD / year
Added 17 days ago
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Regional Visual Manager - East (QC)
Mountain Equipment Company
Montreal, QC
- $65,000 to $81,000 CAD / year
Added 18 days ago
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Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Added 18 days ago
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Visual Merchandiser - Whistler
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
Added 18 days ago
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Regional Visual Manager - Central
Mountain Equipment Company
Toronto, ON
- $65,000 to $81,000 CAD / year
Added 2 months ago
ME
Fit Model, Medium Women’s Apparel (Independent Contractor)
Mountain Equipment Company
Vancouver, BC
- $20 to $40 CAD / hour
- Contract
Added 2 months ago
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Fit Model, Medium Men's Apparel (Independent Contractor)
Mountain Equipment Company
Vancouver, BC
- $20 to $40 CAD / hour
- Contract
Added 1 month ago
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General Manager C/D - Langley Store
Mountain Equipment Company
Langley 2, BC
- $75,500 to $94,900 CAD / year
Added 29 days ago
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Lead Technician - Full Time
Mountain Equipment Company
Calgary, AB
- Full-time
Added 1 month ago
Flexible Store Advisor
Mountain Equipment Company
Montreal, QC
Added 1 month ago
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Assistant General Manager - Vancouver MEC
Mountain Equipment Company
Vancouver, BC
- $65,000 to $81,100 CAD / year
Added 1 month ago
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Inventory Specialist - Full Time
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
- Full-time
Added 1 month ago
ME
Senior Manager, Learning & Development
Mountain Equipment Company
Vancouver, BC
- $106,000 to $132,600 CAD / year

Closed listing

Mountain Equipment Company

Retail Manager - Whistler

Whistler, BC, Canada

$56,000 to $69,900 CAD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $56,000 to $69,900 CAD / year
Experience: 1-3 years of leadership experience in a retail, service, or customer-focused environment
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why Join MEC

MEC is expanding! We're opening our newest store in Whistler and are looking for experienced retail leaders to join our founding leadership team.

We currently have three Department Manager opportunities available:

Department Manager, Member Experience
Department Manager, Operations Support
Department Manager, Category

As part of MEC's founding leadership team in Whistler, you'll help shape the culture, develop teams, and bring MEC's purpose and values to life from day one in one of the world's most iconic outdoor destinations.

At MEC, our purpose is to equip people for a lifetime of great outdoor experiences and adventure. Everything we do is grounded in a belief that the outdoors builds confidence, connection, and community.

We are a people-first organization guided by our values of respect, integrity, inclusivity, collaboration, and accountability.

The Opportunity

As a Department Manager, you are a key member of the store leadership team responsible for delivering strong business results, building high-performing teams, and creating exceptional member experiences.

Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture. Depending on your background and experience, you may be aligned to one of three leadership areas: Member Experience, Operations Support, or Category Leadership.

What You'll Be Responsible For:

Leading People

Coach, develop, and inspire frontline teams
Support recruitment, onboarding, training, and performance management
Foster an inclusive, respectful, and high-engagement team environment
Build capability through ongoing coaching and development

Member Experience

Deliver exceptional member service and support on the sales floor
Lead by example and coach teams on MEC's service standards
Resolve member concerns and support positive outcomes
Strengthen community connections through events and partnerships

Business & Operational Excellence

Drive execution of operational standards and business priorities
Support inventory management, merchandising, and product availability
Use sales and operational metrics to identify opportunities and improve results
Ensure compliance with health and safety, loss prevention, and company standards

Leadership Team Contribution

Partner with the Senior Staff Team to achieve store goals
Contribute to workforce planning and scheduling
Support change initiatives and continuous improvement
Help shape the culture and success of Whistler's newest MEC store

What You Bring

1-3 years of leadership experience in a retail, service, or customer-focused environment
Proven ability to coach, motivate, and develop teams
Strong business and operational acumen
Experience using sales, service, inventory, or operational metrics to drive performance
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced retail environment
Passion for the outdoors and helping people get outside
Flexibility to work evenings, weekends, and holidays

Bonus If You Have

Experience in outdoor, specialty, or lifestyle retail
Experience in merchandising, operations, inventory management, or service leadership
Outdoor certifications or instructional experience

Compensation

$56,000 - $69,900 annually, based on skills and experience. MEC is open to discussing compensation further for candidates with strong, relevant experience.

About employer

More about this job

Responsibilities

The Department Manager is responsible for leading high-performing teams, driving operational excellence, and delivering exceptional member experiences. They will partner with the store leadership team to achieve business goals, manage inventory, and foster an inclusive, respectful culture.

Requirements

Candidates must have 1-3 years of leadership experience in a retail or customer-focused environment with a proven ability to coach and develop teams. Strong business acumen, excellent communication skills, and the flexibility to work evenings, weekends, and holidays are required.

Skills

Retail management
Team leadership
Coaching
Staff development
Operational excellence
Member experience
Inventory management
Merchandising
Performance management
Communication
Problem-solving
Recruitment
Loss prevention
Business acumen
Sales metrics

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Management
Operations
Member Experience
Inventory Management
Merchandising
Coaching
Recruitment
Performance Management
Loss Prevention
Health and Safety
Outdoor Industry
Customer Service
Business Metrics
Workforce Planning
Scheduling
Change Management

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