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CAN Assistant Store Manager

  • Winnipeg, MB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Department: Canada Retail

Location: Winnipeg Outlet - Management (WNN)

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

  • Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
  • Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
  • Drive training and development, empowering your team to excel and grow.
  • Communicate clearly and transparently, ensuring alignment and trust across the team.
  • Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

  • Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
  • Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
  • Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
  • Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

  • Support in meeting and exceeding sales targets, driving profitability through effective strategies.
  • Monitor key performance indicators (KPIs) to track and sustain store success.
  • Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
  • Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

  • Lead by example in delivering exceptional customer service at every opportunity.
  • Address customer feedback promptly, ensuring satisfaction and brand loyalty.
  • Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
  • Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We Would Like To Meet Someone Who Is

  • Passionate about creating outstanding customer experiences.
  • An inspiring leader with a proven track record in retail management.
  • A clear and confident communicator, able to engage with colleagues and customers alike.
  • Results-driven, with a sharp focus on achieving goals and meeting targets.
  • Approachable, supportive, and trustworthy - a natural team player.
  • Energetic and proactive, with a determination to see tasks through to completion.
  • Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's In It For You

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • 3 weeks vacation
  • A stable, successful and supported environment
  • Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDCAN
More about this job

Responsibilities

Partner with the Store Manager to lead and develop the team, oversee daily store operations, and maintain company, merchandising, and safety standards. Support sales and profitability goals by monitoring KPIs, managing stock and loss prevention, and delivering excellent customer service.

Requirements

The posting seeks an inspiring retail leader with a proven track record in retail management, strong communication skills, and a results-driven approach. The candidate should be approachable, proactive, trustworthy, and capable of problem-solving and making decisions in line with company policies.

Skills

  • Retail Management
  • Team Leadership
  • Team Development
  • Customer Service
  • Sales Performance
  • KPI Monitoring
  • Visual Merchandising
  • Inventory Management
  • Stock Replenishment
  • Loss Prevention
  • Health And Safety
  • Recruitment
  • Communication
  • Problem-Solving
  • Decision-Making
  • Community Engagement

Benefits

  • Monthly Bonus Scheme
  • 50% Colleague Discount
  • Twice-Yearly Uniform Allowance
  • Three Weeks Vacation
  • Length of Service Awards

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Security & Safety

Keywords

  • Retail Management
  • Store Operations
  • Team Leadership
  • Team Training
  • Team Development
  • Customer Experience
  • Customer Service
  • Sales Targets
  • Profitability
  • Key Performance Indicators
  • Visual Merchandising
  • Housekeeping Standards
  • Health And Safety
  • Risk Assessments
  • Recruitment
  • Talent Retention
  • Inventory Management
  • Stock Replenishment
  • Delivery Management
  • Loss Prevention
  • Customer Feedback
  • Community Engagement
  • Company Policies

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