CAN Team Leader - Alberta
- Calgary, AB, Canada
$17 CAD / hour · Part-time
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Job details
- Pay
- $17 CAD / hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Application Deadline: 12 October 2026
Department: Canada Retail
Location: Market Mall (MMA)
Compensation: CA$17.00 / hour
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
INDCAN
Department: Canada Retail
Location: Market Mall (MMA)
Compensation: CA$17.00 / hour
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
- Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
- Drive continuous growth by coaching, training, and mentoring your team.
- Keep your team informed and engaged through clear, open communication.
- Empower your team with up-to-date product knowledge to meet customer needs confidently.
- Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
- Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
- Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
- Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
- Motivate your team to meet and exceed sales targets and KPIs.
- Identify growth opportunities for team members and suggest strategies for their development.
- Set the standard for exceptional customer service and ensure it’s delivered consistently.
- Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism.
- Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
- Passionate about delivering outstanding customer service.
- A confident and reliable motivator, with a talent for inspiring others.
- Experienced in all areas of retail, from stock control to visual merchandising.
- A strong communicator who can engage at all levels and provide constructive feedback.
- Proactive and results-driven, with a track record of setting and achieving goals.
- Approachable, trustworthy, and a natural team player.
- Skilled at problem-solving within company guidelines and policies.
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 6% vacation pay paid out biweekly
- A stable, successful and supported environment
- Length of service awards
INDCAN
More about this job
Responsibilities
Lead, coach, and develop the retail team while maintaining clear communication, strong product knowledge, and a collaborative work environment. Oversee daily store operations, visual merchandising, health and safety, sales performance, and customer service, including resolving concerns and building community connections.
Requirements
The role seeks a confident, reliable, and approachable retail leader with experience across retail operations, stock control, and visual merchandising. Candidates should be strong communicators and problem-solvers who can motivate a team, deliver excellent customer service, and achieve goals.
Skills
- Team Leadership
- Coaching and Mentoring
- Team Training
- Communication
- Product Knowledge
- Retail Operations
- Stock Control
- Visual Merchandising
- Health and Safety
- Sales Target Achievement
- KPI Management
- Customer Service
- Customer Concern Resolution
- Problem-Solving
- Performance Feedback
- Community Engagement
Benefits
- Monthly Performance Bonus
- 50% Colleague Discount
- Twice-Yearly Uniform Allowance
- 6% Vacation Pay Paid Biweekly
- Stable and Supportive Work Environment
- Length of Service Awards
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Retail
- Team Leadership
- Team Development
- Coaching
- Training
- Mentoring
- Product Knowledge
- Store Operations
- Opening and Closing Duties
- Stock Control
- Stock Presentation
- Ticketing
- Visual Merchandising
- Health and Safety
- Sales Targets
- Key Performance Indicators
- Customer Service
- Customer Concern Resolution
- Community Engagement
- Performance Feedback
- Problem-Solving