CAN Team Leader - Alberta

Calgary, AB, Canada

$17 CAD / hour · Part-time

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Job details

Pay: $17 CAD / hour
Job type: Part-time
Apply by: Apr 4, 2027
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline: 12 October 2026

Department: Canada Retail

Location: Southcentre Mall Calgary (SCC)

Compensation: CA$17.00 / hour

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We Would Love To Meet Someone Who Is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
6% vacation pay paid out biweekly
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDCAN

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More about this job

Responsibilities

Lead, coach, and motivate the retail team to deliver excellent customer service and achieve sales targets. Oversee daily store operations, visual merchandising, stock presentation, health and safety, and customer concern resolution.

Requirements

The ideal candidate has retail experience across areas such as stock control and visual merchandising, and can communicate effectively, coach colleagues, and provide constructive feedback. They are customer-focused, reliable, proactive, results-driven, and able to solve problems within company policies.

Skills

Team Leadership
Coaching And Mentoring
Team Training
Communication
Product Knowledge
Retail Operations
Stock Control
Visual Merchandising
Sales Target Achievement
KPI Management
Customer Service
Customer Concern Resolution
Health And Safety
Problem-Solving
Performance Feedback
Community Engagement

Benefits

Monthly Bonus Scheme
50% Colleague Discount
Twice-Yearly Uniform Allowance
6% Vacation Pay Paid Biweekly
Stable And Supportive Work Environment
Length Of Service Awards

Visa sponsorship

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Keywords

Retail
Team Leadership
Team Development
Coaching
Training
Mentoring
Product Knowledge
Store Operations
Opening And Closing Duties
Stock Control
Stock Presentation
Ticketing
Visual Merchandising
Health And Safety
Sales Targets
Key Performance Indicators
Customer Service
Customer Concern Resolution
Community Engagement
Performance Feedback

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