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Mountain Warehouse

CAN Team Leader - Alberta

AB, Canada
Edmonton, AB, Canada

$17 CAD / hour · Part-time

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Job details

Pay: $17 CAD / hour
Job type: Part-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Application Deadline: 6 November 2026

Department: Canada Retail

Location: South Edmonton Centre (SEC)

Compensation: CA$17.00 / hour

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Strong stockroom experience is preferred, with the ability to process delivery quickly and accurately.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We Would Love To Meet Someone Who Is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
6% vacation pay paid out biweekly
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDCAN

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More about this job

Responsibilities

Lead, coach, and motivate the retail team to deliver excellent customer service and achieve sales targets. Oversee daily store operations, stock presentation and processing, visual merchandising, opening and closing duties, and health and safety.

Requirements

The role seeks a confident, reliable retail team motivator with experience across retail operations, including stock control and visual merchandising; strong stockroom experience is preferred. Candidates should communicate effectively, provide constructive feedback, solve problems within company policies, and be proactive, customer-focused, and results-driven.

Skills

Team Leadership
Coaching and Mentoring
Communication
Retail Operations
Stock Control
Delivery Processing
Visual Merchandising
Customer Service
Sales Target Achievement
KPI Management
Problem-Solving
Health and Safety
Product Knowledge
Conflict Resolution
Team Development

Benefits

Monthly Performance Bonus
50% Colleague Discount
Twice-Yearly Uniform Allowance
6% Vacation Pay Paid Biweekly
Stable and Supportive Work Environment
Length-of-Service Awards

Visa sponsorship

Not detected in the job text

Keywords

Retail
Team Leadership
Team Development
Coaching
Training
Mentoring
Customer Service
Visual Merchandising
Stock Control
Stockroom Operations
Delivery Processing
Store Operations
Opening and Closing Duties
Sales Targets
Key Performance Indicators
Product Knowledge
Health and Safety
Customer Concern Resolution
Community Engagement
Performance Bonus

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