CAN Team Leader - Ontario
- Thunder Bay, ON, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
Department: Canada Retail
Location: Thunder Bay - Intercity Shopping Centre (TBY)
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.
INDCAN
Location: Thunder Bay - Intercity Shopping Centre (TBY)
Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
- Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
- Drive continuous growth by coaching, training, and mentoring your team.
- Keep your team informed and engaged through clear, open communication.
- Empower your team with up-to-date product knowledge to meet customer needs confidently.
- Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
- Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
- Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
- Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
- Motivate your team to meet and exceed sales targets and KPIs.
- Identify growth opportunities for team members and suggest strategies for their development.
- Set the standard for exceptional customer service and ensure it’s delivered consistently.
- Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism.
- Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
- Passionate about delivering outstanding customer service.
- A confident and reliable motivator, with a talent for inspiring others.
- Experienced in all areas of retail, from stock control to visual merchandising.
- A strong communicator who can engage at all levels and provide constructive feedback.
- Proactive and results-driven, with a track record of setting and achieving goals.
- Approachable, trustworthy, and a natural team player.
- Skilled at problem-solving within company guidelines and policies.
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 6% vacation pay paid out biweekly
- A stable, successful and supported environment
- Length of service awards
Disclaimer: The associated recruitment process, including screening, ranking, assessments, recommendations, and selection decisions, is conducted by our team without the use of artificial intelligence or automated decision-making tools.
INDCAN
More about this job
Responsibilities
The Team Leader is responsible for guiding and motivating the retail team to exceed sales targets while maintaining operational excellence. They oversee daily store operations, visual merchandising, and ensure a high standard of customer service is consistently delivered.
Requirements
The ideal candidate is a confident and reliable leader with extensive retail experience, including stock control and visual merchandising. They must possess strong communication skills, a proactive approach to problem-solving, and the ability to inspire team members.
Skills
- Leadership
- Team motivation
- Retail operations
- Visual merchandising
- Customer service
- Stock control
- Coaching
- Mentoring
- Communication
- Problem-solving
- Sales target management
- KPI tracking
- Health and safety
- Conflict resolution
Benefits
- Monthly bonus scheme
- 50% Colleague discount
- Uniform allowance
- 6% Vacation pay
- Length of service awards
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Retail
- Team Leader
- Customer Service
- Visual Merchandising
- Stock Control
- KPIs
- Sales Targets
- Operations Management
- Health and Safety
- Staff Training
- Mentoring
- Retail Management
- Shop Floor Standards
- Performance Management