Jobs in Canada

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Added 4 mins ago
(CAN) Consumables Associate
Walmart Canada
Mount Pearl, NL
Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 4 mins ago
(CAN) Cashier
Walmart Canada
Airdrie, AB
Contract
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 4 mins ago
(CAN) Cashier
Walmart Canada
Calgary, AB
Contract
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 4 mins ago
(CAN) Customer Service Manager
Walmart Canada
Gander, NL
$15 CAD / hour
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 4 mins ago
(CAN) Fashion Associate
Walmart Canada
Nelson, BC
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
Health and Beauty Team Associate
Walmart Canada
Olds, AB
Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 4 mins ago
(CAN) Fashion Associate
Walmart Canada
Dieppe, NB
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 mins ago
(CAN) Cashier
Walmart Canada
Kingston, ON
Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 4 mins ago
(CAN) Consumables Associate
Walmart Canada
Windsor, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 4 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Hamilton, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 mins ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Levis, QC
Full-time
Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating…
Added 4 mins ago
(CAN) Fashion Associate
Walmart Canada
Windsor, ON
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
(CAN) Fashion Associate
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
(CAN) Fashion Associate
Walmart Canada
Cambridge, ON
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 mins ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Longueuil, QC
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Brampton, ON
Full-time
…team player. They are a key member in the delivery of superior customer…
Added 4 mins ago
Retail Store Associate Part time Seasonal - Winners
The TJX Companies, Inc.
St. Thomas, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 34 mins ago
Retail Store Associate Part Time Winners
TJX Companies
Edmonton, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 34 mins ago
Coordonnateur / Coordonnatrice de Magasin, Service a la Clientèle, Temps Plein, Winners , Promenade Beauport
TJX Companies
Domaine-Beauport, QC · Beauport, Quebec
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 49 mins ago
Sales Associate-Print&Services
Staples Canada
Airdrie, AB
Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 1 hour ago
Retail Back of House Associate - Robson, 2068, Vancouver, Canada
adidas
Vancouver, BC
Full-time
Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for…
Added 1 hour ago
Sales Associate
Staples Canada
Maple Ridge, BC
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 2 hours ago
Associate Insurance Agent
Co-operators
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Company Description Co-operators is a leading Canadian financial services co-operative offering multi-line insurance and wealth products, services, and advice to help build financial…
Added 2 hours ago
Supervisor of Respiratory Care
BayCare Health System
St. Joseph's, NL · St Josephs, NL
Full-time
…community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we…

Movati

Member Experience Associate

Edmonton, AB, T6V 1J6, Canada

Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

Apply About employer

More about this job

Responsibilities

The Member Experience Associate is responsible for providing exceptional customer service, managing member concerns, and promoting club products and services. They also handle retail transactions, maintain club cleanliness, and assist with member events.

Requirements

Candidates should have at least one year of customer service experience and possess current CPR and First Aid certifications. A high school diploma or equivalent is considered an asset for this role.

Skills

Customer service
Multi-tasking
Conflict resolution
Sales transactions
Administrative tasks
Communication
Detail-oriented
Engagement
Retail operations
Cleaning
First aid
CPR

Benefits

Competitive wages
Complimentary membership
Free uniform
Flexible scheduled hours
Ongoing training
Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Fitness
Hospitality
Leisure
Sales
Member Experience
CPR
First Aid
Administrative
Cleaning
Engagement
Conflict Resolution
Pro-shop
Cafe

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