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Added 5 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 5 mins ago
Warehouse Associate
Sonepar
Surrey, BC
The Warehouse Associate is responsible for providing general warehouse assistance in accordance with the standard operating procedures for the position and performing in compliance to…
Added 5 mins ago
TT
Retail Store Associate Part Time Temporary Marshalls - Erin Ridge - St. Albert
The TJX Companies, Inc.
St. Albert, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 21 mins ago
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Mail Processing Associate II
FIS
Canada
- Full-time
As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document…
Added 21 mins ago
S
Warehouse Associate (Reach Truck Operator)
Sysco
Canada
- Full-time
The Warehouse Associate (Reach Truck Operator) is responsible for a variety of warehouse functions including shipping, receiving, putaway, replenishment, inventory control, consolidation,…
Added 21 mins ago
EI
Financial Systems Analyst
Ecolab Inc.
Calgary, AB
- Full-time
…will work closely with FP&A, Accounting, Revenue Management, Operations, and IT to identify system improvement opportunities and deliver solutions that increase efficiency, strengthen…
Added 21 mins ago
FG
Securities Operations Associate II
FIS Global
Toronto, ON
- Full-time
- Other
As a Securities Operations Associate II, you will support the efficient execution, monitoring, and control of securities-related operational activities. You will analyze daily financial…
Added 50 mins ago
SJ
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
Added 1 hour ago
SA
Food Service Cashier (YYZ Airport)
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 1 hour ago
Store Associate
Sherwin-Williams
Parksville, BC
Added 1 hour ago
C&
Assistant Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
Associate’s degree in Facilities Management, Building Operations, Business, or a related discipline is required.
Added 1 hour ago
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Cultivation Associate
BZAM
Ancaster, ON · Jerseyville, ON
- Full-time
The Cultivation Associate is responsible for supporting greenhouse cultivation operations in Ancaster, Ontario. As a key team member, they contribute to our company success by executing…
Added 1 hour ago
Sales Associate, Seasonal
Crocs, Inc.
Mississauga, ON
…collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a…
Added 1 hour ago
S
Seasonal Associate
Sephora
Prince George, BC
- $19.85 to $24.8 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 1 hour ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Part time Winners
The TJX Companies, Inc.
Abbotsford, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Part Time Winners - Leaside
The TJX Companies, Inc.
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Temporary Part Time Winners / Homesense South Pointe Common
The TJX Companies, Inc.
Red Deer, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Part time Seasonal Winners/HomeSense - Northern Ave Plaza
The TJX Companies, Inc.
Sault Ste. Marie, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
TT
Retail Store Associate Full Time Marshalls Langley
The TJX Companies, Inc.
Langley (District), BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
AH
Associate Manager, Surgical Services
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Associate Manager, Surgical Services (AMSS) is responsible for the operational leadership and coordination of perioperative services at the Cross Cancer Institute, ensuring the delivery…
Added 1 hour ago
P
Retail Sales Associate
PUMA
Vaughan, ON · Outlet Vaughan Mills
- Part-time
Added 1 hour ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Six years’ experience in retail automotive service operations with at least 3 years at a managerial level would be an asset.
Added 1 hour ago
TM
Operational Excellence Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
Support end to end process improvement across operations, technology, and customer facing teams
Added 1 hour ago
TM
Senior Fraud & AML Analyst
Toyota Motor Corporation
Toyota Credit Canada Inc - Head Office
- Full-time
Partner with stakeholders across Risk, Compliance, Credit, Collections, Operations, Technology, and Internal Audit to ensure a coordinated approach to financial crime risk management.

Movati

Member Experience Associate

Ottawa, ON, K2G 4S3, Canada

Hourly wage range: $17.60 - $23.00/hour. · Full-time

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Job details

Pay: Hourly wage range: $17.60 - $23.00/hour.
Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Sep 8, 2026

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed

Hourly wage range: $17.60 - $23.00/hour.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

Apply About employer

More about this job

Responsibilities

The Member Experience Associate is responsible for delivering exceptional customer service, managing member concerns, and handling retail operations. They also perform administrative tasks, maintain club cleanliness, and promote fitness programs and services to members.

Requirements

Candidates should have at least one year of customer service experience and possess current CPR and First Aid certifications. A high school diploma or equivalent is considered an asset for this role.

Skills

Customer service
Multi-tasking
Conflict resolution
Sales transactions
Administrative tasks
Communication
Detail-oriented
Flexibility
Retail operations
Cleaning

Benefits

Competitive wages
Complimentary membership
Free uniform
Flexible scheduled hours
Ongoing training
Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Fitness
Hospitality
Leisure
Sales
Administrative
CPR
First Aid
Member Experience
Club Operations
Conflict Resolution
Multi-tasking
Engagement

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