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Added 6 mins ago
CC
Production Associate - Garment Sorter - 2nd Shift - Temporary
Cintas Canada
Toronto, ON · Etobicoke, ON
- Full-time
Cintas is seeking a Production Associate - Garment Sorter to support the Rental Division. The Garment Sorter is responsible for safely and accurately sorting customer garments in numerical…
Added 6 mins ago
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Business Development Manager, Inside Sales
CMLS
Calgary, AB
- Full-time
Working exclusively through the broker channel, we deliver a seamless mortgage experience powered by advanced technology and AI. From prime mortgages and HELOCs to alternative lending…
Added 21 mins ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 21 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 36 mins ago
Associate (Graduate) Developer
Thoughtworks
Toronto, ON
Our entry-level consultants jumpstart their careers with the First Year Graduate Experience: our year-long program that starts with Thoughtworks University, an immersive three-week…
Added 51 mins ago
KB
Yard Department Manager
Kent Building Supplies
Mount Pearl, NL
- Full-time
Handles associate and customer concerns in a fair and professional manner
Added 1 hour ago
HE
Marketing Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
We bring brands to life through face-to-face marketing, promotional events, and customer engagement campaigns. We help our clients connect with their audiences through real conversations,…
Added 1 hour ago
Licensed Optician-Toronto, ON-Pearle Vision
EssilorLuxottica Group
ON · Toronto, ON
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 1 hour ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 hour ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 2 hours ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 2 hours ago
TS
Part-Time Store Associate View Royal - 24 hours
The Salvation Army in Canada
Victoria, BC
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.
Added 2 hours ago
TH
Tool Rental Sales Associate Part-Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…secretarial support to the CTU Medical Director, CTU Manager, and CTU Associate Manager. As a key point of contact for the unit, you will facilitate effective communication among patients,…
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
Red Deer, AB
- Temporary
…interdisciplinary team environment. Your ability to deliver high-quality customer service and communicate clearly and respectfully with a diverse range of stakeholders will contribute to…
Added 2 hours ago
TH
Kitchen and Bath Sales Part Time - GUELPH
The Home Depot Canada
Guelph, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 hours ago
TH
Part Time Lumber and Building Materials Associate
The Home Depot Canada
Vaughan, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 2 hours ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…interdisciplinary team environment. Your ability to deliver high-quality customer service and communicate clearly and respectfully with a diverse range of stakeholders will contribute to…
Added 2 hours ago
TH
Part Time Lumber and Building Materials Associate
The Home Depot Canada
Vaughan, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 3 hours ago
A
Seasonal Sales Associate
Ardene
Edmonton, AB
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 4 hours ago
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Retail Sales Associates
Lovisa
Winnipeg, MB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 4 hours ago
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Retail Sales Associates
Lovisa
Fredericton, NB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 4 hours ago
W
(CAN) Stock Unloader Associate
Walmart
Coquitlam, BC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 4 hours ago
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(CAN) General Merchandise Associate
Walmart
Richmond, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 4 hours ago
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(CAN) General Merchandise Associate
Walmart
Abbotsford, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…

Movati

Member Experience Associate

Burlington, ON, L7L 6M6, Canada

Ontario: Hourly wage range: $17.60 - $23.00/hour. · Full-time

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Job details

Pay: Ontario: Hourly wage range: $17.60 - $23.00/hour.
Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Oct 28, 2026

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed

Ontario: Hourly wage range: $17.60 - $23.00/hour.

The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

Apply About employer

More about this job

Responsibilities

Deliver an outstanding member and guest experience by providing customer service, resolving concerns, promoting club programs and services, and supporting retail operations. Process sales, complete administrative and cleaning duties, and assist with member events while escalating serious concerns to management.

Requirements

A high school diploma or equivalent experience is an asset, and customer-service certifications or workshops are strongly preferred. Related customer service experience is an asset, and current CPR and First Aid certifications are required and must be maintained.

Skills

Customer Service
Member Experience
Conflict Resolution
Communication
Multitasking
Flexibility
Attention to Detail
Sales Transactions
Retail Operations
Administrative Tasks
Cleaning and Safety
Product and Program Knowledge
Event Support
CPR
First Aid

Benefits

Complimentary Membership
Free Uniform
Flexible Scheduled Hours
Ongoing Training
Benefits Eligibility After Three Months for Full-Time Employees

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Member Experience
Member Concerns
Conflict Resolution
Retail Operations
Cafe
Pro-Shop
Sales Transactions
Administrative Tasks
Cleaning Duties
Workplace Safety
Programs
Products
Services
Member Events
CPR
First Aid
Fitness
Hospitality
Retail

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