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Added 3 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Abbotsford, BC
- Full-time
…paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking…
Added 3 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Coquitlam, BC
- Full-time
…fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers, processing merchandise, and moving pallets to the sales floor,…
Added 3 mins ago
TC
Part Time Seasonal Associate - Winners/Homesense North Oakville
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
- Part-time
Be a valued part of a supportive and collaborative team, working together to achieve shared goals.
Added 3 mins ago
AU
Security Guard (Floater) - Shopping Mall
Allied Universal
Winnipeg, MB
- $17 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 3 mins ago
VA
Veterinary Assistant, General Practice, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
…our General Practice team in Ottawa, Ontario. This is full-time, exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role…
Added 18 mins ago
SD
Pharmacy Intern, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 18 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 18 mins ago
LC
SAP Operations Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Calgary, AB
- Part-time
As a colleague in one of our stores, you will have an immediate impact on sales and customer satisfaction by:
Added 18 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Spruce Grove, AB
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…
Added 18 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 18 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 18 mins ago
C
Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Participates in continuous proactive initiatives by identifying opportunities for improvement in costs, quality, customer service, and assets.
Added 18 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 18 mins ago
BA
Duty Maintenance Manager
British Airways
Toronto, ON
- Full-time
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
Added 18 mins ago
NS
Buyer
Nova Scotia Power
Halifax, NS
- Full-time
We are looking for a Buyer to join the Procurement team on a full-time basis. Reporting to the Senior Buyer, you will be responsible for providing excellent service by understanding…
Added 18 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 33 mins ago
S
Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
…experience by supporting both store operations and onstage service during peak business moments. You’ll create a welcoming experience while maintaining a stocked, visually ready store. If…
Added 33 mins ago
S
Operations Lead - Full Time
sephora.com
Hamilton, ON
- $22.2 to $26.1 CAD / hour
- Full-time
You have demonstrated effective time management and problem-solving skills.
Added 33 mins ago
SC
barista - Store# 54360, JANE & MAJOR MACKENZIE
Starbucks Coffee Company
Vaughan, ON
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 33 mins ago
C
Part-time Cast Member
Cineplex
Moose Jaw, SK · GLX Moose Jaw
- Part-time
Cineplex’s Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of…
Added 48 mins ago
Performance Assurance Program Analyst
Winnipeg Regional Health Authority
Winnipeg, MB
Must have very good organizational and time management skills, the ability to grasp concepts quickly, and a strong customer service focus.
Added 48 mins ago
L
Community Specialist | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
Added 48 mins ago
A
Senior Full Stack Engineer, Applied AI
Autodesk
Vancouver, BC
- Full-time
5+ years building and maintaining large, long-lived software applications. We value having lived with your design decisions over time more than having started many greenfield projects
Added 48 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 48 mins ago
A
Senior Full Stack Engineer, Applied AI
Autodesk
Toronto, ON
- Full-time
5+ years building and maintaining large, long-lived software applications. We value having lived with your design decisions over time more than having started many greenfield projects

Movati

Member Experience Associate

Burlington, ON, L7L 6M6, Canada

Ontario: Hourly wage range: $17.60 - $23.00/hour. · Full-time

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Job details

Pay: Ontario: Hourly wage range: $17.60 - $23.00/hour.
Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Oct 28, 2026

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed

Ontario: Hourly wage range: $17.60 - $23.00/hour.

The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

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More about this job

Responsibilities

Deliver an outstanding member and guest experience by providing customer service, resolving concerns, promoting club programs and services, and supporting retail operations. Process sales, complete administrative and cleaning duties, and assist with member events while escalating serious concerns to management.

Requirements

A high school diploma or equivalent experience is an asset, and customer-service certifications or workshops are strongly preferred. Related customer service experience is an asset, and current CPR and First Aid certifications are required and must be maintained.

Skills

Customer Service
Member Experience
Conflict Resolution
Communication
Multitasking
Flexibility
Attention to Detail
Sales Transactions
Retail Operations
Administrative Tasks
Cleaning and Safety
Product and Program Knowledge
Event Support
CPR
First Aid

Benefits

Complimentary Membership
Free Uniform
Flexible Scheduled Hours
Ongoing Training
Benefits Eligibility After Three Months for Full-Time Employees

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Member Experience
Member Concerns
Conflict Resolution
Retail Operations
Cafe
Pro-Shop
Sales Transactions
Administrative Tasks
Cleaning Duties
Workplace Safety
Programs
Products
Services
Member Events
CPR
First Aid
Fitness
Hospitality
Retail

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