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Added 3 mins ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
…shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive…
Added 3 mins ago
FN
Medical Office Assistant, Esquimalt Primary Care Center, Vancouver Island
First Nations Health Authority
Ladysmith, BC
- Full-time
The Medical Office Assistant provides administrative support for the day-to-day operations of the Centre and serves as a primary point of contact between community members and the…
Added 3 mins ago
C
Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Added 3 mins ago
GE
Construction Piping Coordinator - HPU - NIGHT SHIFT
Global Edge Group
AB · Edmonton, AB
- Contract
The Piping Construction Management Coordinator is a key member of the Construction Management Team and serves as the Owner's field representative and execution leader for all assigned…
Added 4 mins ago
Finance and Accounting - Financial Analyst - P3
OSI Maritime Systems
Burnaby, BC
…industry. Our collaborative and dynamic environment ensures every team member contributes to advancing marine safety and operational excellence. With a global presence, we are proud to have…
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Housekeeping Supervisor
Northland Properties
Vancouver, BC
Team Member and Friends & Family Hotel Discounts
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Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
Participates as a member of the Connective Administrative Support Team.
Added 4 mins ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Join the Westerner Park team and be part of a dynamic, community-focused organization where every event creates memorable experiences for our guests, clients, and community. As a casual…
Added 19 mins ago
C
Full-Time Glaslyn Store Manager
Co-op
Glaslyn, SK
- Full-time
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow, Western Canadian communities together.
Added 33 mins ago
TH
Office Manager & People Operations Coordinator (Cranbrook, BC)
The Headhunters Recruitment
Cranbrook, BC
- Full-time
The successful candidate will become a trusted member of the leadership team, taking ownership of day-to-day people operations and administrative functions while helping drive efficiency,…
Added 33 mins ago
RG
Building Maintenance - Worker & Lead Positions
Royal Glenora Club
Edmonton, AB
- Full-time
We are hiring a Building Maintenance Shift Lead; a strong hands on leader to train and support the team and ensure maintenance and repairs are completed in a timely manner.
Added 34 mins ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke
- Full-time
Partner with Marketing and Operations Support to ensure demand-generation initiatives are operationally executable at the facility level.
Added 34 mins ago
PC
Temporary Store Warehouse Associate - Part-Time
PVH Corp.
Delta, BC
- Part-time
Work collaboratively as a member of the warehouse team to achieve operational goals.
Added 34 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 34 mins ago
C
Cast Member Summerside
Cineplex
Summerside, PE · CPX Summerside
- Part-time
What does it take to be a successful member of the Cineplex Team?
Added 48 mins ago
AR
Hospitality Manager
Atria Retirement Canada - Westhaven
Winnipeg, MB · MB-Winnipeg
- Full-time
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
Added 48 mins ago
CC
Insurance Representative 1
Coastal Community
Quesnel, BC
- Full-time
…Union, is looking for an Insurance Representative 1 to join our team at our Quesnel…
Added 48 mins ago
TB
Facilities Manager
The Boulevard Club
Toronto, ON
- Full-time
As the Facilities Manager at The Boulevard Club, you’ll have the opportunity to oversee the day-to-day operations, maintenance, and upkeep of our facilities within a premier private…
Added 1 hour ago
L
Seasonal Product Operations Educator | Nov-Feb | Tanger Outlets Ottawa
lululemon
Ottawa, ON
- Part-time
Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards.…
Added 1 hour ago
C
Cast Member Summerside
Cineplex
Summerside, PE
- Part-time
What does it take to be a successful member of the Cineplex Team?
Added 1 hour ago
UO
Outdoor Centre Customer Service Supervisor (Rental Shop) -Faculty of Kinesiology
University of Calgary
Calgary, AB
- Part-time
…close cooperation with other members of the Outdoor Centre team who have direct responsibility for those products. In addition, as the Customer Service Supervisor, the incumbent will be…
Added 1 hour ago
UO
Facility Operations Specialist - Active Living, Faculty of Kinesiology
University of Calgary
Calgary, AB
- Full-time
As a member of the Operations Unit, this position reports to the Manager of Operations & Maintenance and has a secondary report to the Director of Active Living and Outdoor Centre. The role…
Added 1 hour ago
M
Designer
Marks
Toronto, ON
- $56,000 to $70,000 CAD / year
- Full-time
…legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique…
Added 1 hour ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Administrative Operations, the Lead, Program Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and…
Added 1 hour ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke, ON
- Full-time
Partner with Marketing and Operations Support to ensure demand-generation initiatives are operationally executable at the facility level.

Movati

Member Experience Associate

Ottawa, ON, K2V 0B2, Canada

Hourly wage range: $17.60 - $23.00/hour. · Full-time

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Job details

Pay: Hourly wage range: $17.60 - $23.00/hour.
Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Oct 28, 2026

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed
Must have closing availability (4:15pm-12:15am) Monday through Friday.

Hourly wage range: $17.60 - $23.00/hour.

The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

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More about this job

Responsibilities

The Member Experience Associate is responsible for providing exceptional customer service, managing member concerns, and handling retail operations. They also perform administrative tasks, maintain club cleanliness, and promote programs and services to members.

Requirements

Candidates should have at least one year of customer service experience and possess current CPR and First Aid certifications. A high school diploma or equivalent is considered an asset for this role.

Skills

Customer service
Multi-tasking
Sales transactions
Conflict resolution
Administrative tasks
Retail operations
Cleaning
Communication
CPR
First Aid

Benefits

Competitive wages
Complimentary membership
Free uniform
Flexible scheduled hours
Ongoing training
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Fitness
Hospitality
Leisure
Sales
Administrative
CPR
First Aid
Member Experience
Operations
Cleaning
Communication
Multi-tasking
Flexibility

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