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Added 3 mins ago
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Dartmouth, NS
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 mins ago
Wealth Management Analyst
Archer
Montreal, QC
Full-time
…support. This role serves as a stepping stone to a position as an associate wealth management…
Added 3 mins ago
Database Administrator
AgileGrid Solutions
Canada
Full-time
…Advanced Metering Infrastructure (AMI) software solutions and data services tailored for utilities, municipalities, and a diverse range of industrial, commercial, and residential consumers.…
Added 3 mins ago
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Stratford, ON
Full-time
…providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 4 mins ago
Sales Associate
Staples Business
Ottawa, ON · Nepean, ON
Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 4 mins ago
Sales Associate-Print&Services
Staples Business
Windsor, ON
Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 4 mins ago
Sales Associate-Print&Services
Staples Inc.
Ottawa, ON · Nepean, ON
Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 18 mins ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Richmond Hill, ON
Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…
Added 18 mins ago
Manager, System Control & Emergency Management
GrandBridge Energy Inc.
Brantford, ON
Maintain strong working relationships with the IESO, Hydro One, neighbouring LDCs, municipalities, emergency services, government agencies, and other partners to support coordinated grid…
Added 18 mins ago
Manager, System Control & Emergency Management
GrandBridge Energy Inc.
Brantford, ON
Maintain strong working relationships with the IESO, Hydro One, neighbouring LDCs, municipalities, emergency services, government agencies, and other partners to support coordinated grid…
Added 18 mins ago
Personal Banking Associate
BMO
Brampton, ON
Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 32 mins ago
Broker Experience Associate
TMG The Mortgage Group
Halifax, NS
Full-time
TMG The Mortgage Group is Canada’s largest independent mortgage brokerage, delivering unparalleled customer service since 1990. We take pride in our professionalism and reputation, and…
Added 33 mins ago
Insurance Sales Associate, Burlington
Scotiabank
Burlington, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 33 mins ago
Associate Insurance Service Advisor
Scotiabank
AB · Calgary, AB
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 33 mins ago
Production Associate - Garment Hanger/Inspector - 2nd Shift
Cintas
London, ON
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…
Added 1 hour ago
sales associate
RONA
Port-Cartier, QC
Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 1 hour ago
Customer Service Associate - Building Materials
RONA
Maple, ON
Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 1 hour ago
Technology Sales Supervisor Full Time- Staples Masonville
Staples Canada
London, ON
$18.9 to $21.7 USD / hour
Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 1 hour ago
Customer Service Associate - Flooring/Millwork
RONA
Maple, ON
Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 1 hour ago
Hardware- Sales Associate
RONA
Kitchener, ON
Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 1 hour ago
Business Development Representative- Canada
Volatus Aerospace
Vaughan, ON
Full-time
…Headquartered in Vaughan, Canada, Volatus delivers innovative, customer-focused solutions worldwide, including remote operations, enterprise equipment, training, and aerial services,…
Added 1 hour ago
Personal Banking Associate Trainee
TD
Brampton, ON
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Information Systems Specialist, Network Support
London Public Library
London, ON
Full-time
Reporting to the Director, Information Technology Services, the Information Specialist, Network Support contributes to the accomplishment of the London Public Library’s vision, mission and…
Added 1 hour ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Leduc, AB
Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Thunder Bay, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…

Movati

Member Experience Associate

Guelph, ON, N1G 0A9, Canada

Pay: Hourly wage range: $17.60 - $23.00/hour.
Job type: Full-time
Experience: 1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

We’re not looking for just average because we’re not your average club. That’s because our goal is to be recognized as North America’s premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!

In our Clubs, our Member Experience Associates play a very important role. This team is among our most confident and detail-oriented team members in our building. If you thrive in an environment where multi-tasking, and flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience possible from the moment they walk in our doors.

We’ve got so much more we want to tell you, so here it goes:

Role

Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:

Proactively manage and resolve all member concerns, and escalate serious concerns to the Management team for resolution
Provide exceptional customer service to retail operations (cafe and pro-shop)
Ensure cleaning duties are completed and maintained in a safe and timely manner
Maintain up-to-date knowledge of programs, products, and services, as well as promote them to club members
Responsible for all sales transactions
Completes all administrative tasks accurately, diligently and promptly with consistent 5 Star customer service
Assists with member experience events throughout the club as needed

Hourly wage range: $17.60 - $23.00/hour.

The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications

High School Diploma or equivalent experience is considered an asset. Additional certifications or workshops related to customer service is strongly preferred
1+ years of customer service experience in a related industry is an asset (i.e. retail, hospitality, leisure, fitness, etc.)
Current CPR & First Aid are required and must be maintained through employment

Perks

We offer a competitive total compensation package that includes competitive wages, complimentary membership, free uniform, flexible scheduled hours, and ongoing training to help ensure you are always learning. All full-time employees are eligible for benefits after 3 months of employment.

Since 1997, we’ve built the foundation of MOVATI Athletic on our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Over the next several years, we plan to do the same. Our promise at MOVATI is to help you feel welcome, feel comfortable, and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

Apply About employer

More about this job

Responsibilities

The Member Experience Associate is responsible for delivering exceptional customer service, managing member concerns, and promoting club programs and products. They also handle retail transactions, maintain facility cleanliness, and assist with member events.

Requirements

Candidates should have at least one year of customer service experience and possess current CPR and First Aid certifications. A high school diploma or equivalent is considered an asset for this role.

Skills

Customer service
Multi-tasking
Conflict resolution
Sales
Administrative tasks
Communication
Detail-oriented
First aid
CPR

Benefits

Competitive wages
Complimentary membership
Free uniform
Flexible scheduled hours
Ongoing training
Health benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Fitness
Retail
Hospitality
Sales
Cleaning
CPR
First Aid
Member Experience
Administrative
Club Operations
Pro-shop
Cafe

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