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Restaurant manager
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- Full-time
- On-site
Added 9 mins ago
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Technology Portfolio Manager (Global Technology Solutions)
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The Technology Portfolio Manager is a critical role responsible for overseeing the successful execution and delivery of projects and initiatives for a specific group or groups. This…
Added 9 mins ago
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Assistant Team Leader
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Assistant Team Leader
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Assistant Store Manager
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Store Manager
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Assistant Store Manager
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Assistant Store Manager
Dollarama
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Assisting the Store Manager with operations and staff management.
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Assistant Store Manager
Dollarama
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Assistant Store Manager
Dollarama
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Assisting the Store Manager with operations and staff management.
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Assistant Store Manager
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Movati

Member Experience Supervisor

Windsor, ON, N8X 5E7, Canada

Full-time

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Job details

Job type: Full-time
Experience: We know the experience we’re looking for can come from a wide range of industries so we’re looking for 2+ years of related customer experience and 1+ years of sales experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.

Acting as a delegate to the Experience Manager, you are a people-oriented supervisor who effectively coaches and motivates staff. You share your experience and knowledge to assist the team in hitting their sales goals and targets as you’re considered a solid performer because you’re able to hit your own sales goals and targets. Afterall, a team that works together, wins together!

Your typical workday will also be full of interaction and engagement with members and potential members ensuring they receive the best experience possible from the moment they walk in our doors. You do this by matching each new member’s unique needs, interests and goals with the right Club products, services and people. You are available to answer questions regarding membership, manage and resolve any concerns and ensure members and guests feel welcomed.

Annual salary range: $45,000 - $60,000 + performance-based commission eligibility

The posting is for an existing, currently open position.

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Qualifications
We know the experience we’re looking for can come from a wide range of industries so we’re looking for 2+ years of related customer experience and 1+ years of sales experience. Of course, we expect that when we meet, you can articulate how you have achieved sales success and delivered meaningful customer growth in your past experiences. You are also able to work a variety of shifts including early mornings, days, afternoons and weekends.

Perks
We offer a competitive total compensation package that includes an industry leading base salary, commission, group benefits, complimentary membership and leadership training to help ensure you are always learning and developing. Our promise at MOVATI Athletic is to help you feel welcome, feel comfortable and feel healthy.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

***MOVATI Athletic uses email to communicate to all applicants. Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.***

Click that button and apply now!

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More about this job

Responsibilities

Act as a delegate to the Experience Manager by coaching and motivating staff, sharing sales expertise, and helping the team achieve its targets. Engage with members and prospective members, match their needs with club products and services, answer membership questions, and resolve concerns.

Requirements

Requires at least 2 years of related customer experience and 1 year of sales experience, with the ability to demonstrate past sales success and customer growth. Candidates must be available to work a variety of shifts, including early mornings, days, afternoons, and weekends.

Skills

Customer Service
Sales
Staff Coaching
Staff Motivation
Team Leadership
Member Engagement
Needs Assessment
Product Matching
Membership Support
Concern Resolution
Communication
Sales Goal Achievement

Benefits

Commission
Group Benefits
Complimentary Membership
Leadership Training

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Customer Experience
Sales
Sales Goals
Sales Targets
Staff Coaching
Staff Motivation
Team Leadership
Member Engagement
Prospective Members
Membership
Customer Growth
Needs Assessment
Club Products
Club Services
Concern Resolution
Shift Flexibility
Commission

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