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Added 7 mins ago
B
Senior Relationship Manager, Commercial Banking
BMO
Mississauga, ON · Oakville, ON · Peterborough, ON · Toronto, ON · FCP
- Full-time
…commercial banking capabilities including lending, treasury management, cash management, capital financing, and access to BMO's extensive North American…
Added 22 mins ago
CS
Head Concierge
Cleantech Service Group
Vancouver, BC
- $25 CAD / hour
- Full-time
Consistent communication with the property manager to ensure the building is secure, maintained, and running smoothly.
Added 38 mins ago
P
Mortgage Underwriter
Popular
St. Thomas, ON
- Full-time
Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government standards. Determines terms and…
Added 53 mins ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Cranbrook, BC
- Full-time
Reporting directly to the General Manager, the Employee Experience (HR) Manager is a key member of the resort's leadership team and serves as the primary human resources professional for…
Added 1 hour ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 4 hours ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Construction Project Operations Manager leads a team of construction project management professionals in the oversight of pre-design, design, construction, renovation, and repairs of…
Added 6 hours ago
YR
Program Manager, Contract Services
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Manager, Facilities Operations and Maintenance, this position is responsible for leading the full procurement and contract management lifecycle function for Property…
Added 9 hours ago
B
Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 11 hours ago
CO
Strategic Support Supervisor
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Manager of Data and Strategic Support, the Strategic Support Supervisor leads the Strategic Support Branch, supports the Departmental Management Team, and…
Added 11 hours ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 12 hours ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
…project work streams (such as procurement, design development, property acquisition, environmental permitting, partner agreements, interface management, project controls) for one or more…
Added 12 hours ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
The Operations & Business Manager is the operational backbone of SafetyCo’s Workforce division. This is a fast-paced, high-ownership role for someone who thrives on juggling multiple…
Added 14 hours ago
PC
Transfer Pricing - Financial Transactions, Manager
Pwc Canada
Toronto, ON
- Full-time
…related business entities, including transfers of intellectual property, transfers of tangible goods, services and loans, and other financing transactions. This position will primarily be…
Added 15 hours ago
LH
Residential Building Attendant
Lookout Housing and Health
New Westminster, BC
- Internship
Administrative tasks related to property management such as: rent collection, security deposits, petty cash
Added 15 hours ago
ZA
Business Development Lead
ZAS Architects + Interiors
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
…in British Columbia’s commercial real estate, development, property management, and construction industries. They will have strong sales and negotiation skills, a sound understanding of…
Added 16 hours ago
CL
Housing Coordinator - CLC
Campus Living Centres
Merritt, BC
- Full-time
The Housing Coordinator provides the overall administration of the housing components related to the property. The Housing Coordinator reports to the Operations Manager and assists with the…
Added 16 hours ago
CA
Financial Analyst
Centurion Associates Inc
Toronto, ON
- Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 16 hours ago
CU
Manager, Ceremonies, Events, and Government Liaison
Carleton University
Ottawa, ON
- Other
Job Title: Manager, Ceremonies, Events, and Government Liaison
Added 16 hours ago
TM
Manager, MGA & Program Operations
Tokio Marine Canada Ltd.
Toronto, ON
- Full-time
The Manager, MGA & Program Operations leads the operational management of delegated underwriting authority programs from onboarding and system setup through ongoing oversight, bordereaux…
Added 16 hours ago
TF
Manager Safety-1st Shift-RVI-Hanceville
Tyson Foods
Hanceville, BC
- Full-time
The Safety Manager provides leadership, strategic direction, and technical expertise to drive a culture of safety, health, and environmental excellence throughout the facility. As a key…
Added 16 hours ago
G
Commercial Manager 1 - Infrastructure
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Commercial Manager supporting the Infrastructure Division. Reporting to the Commercial Director, the Commercial Manager provides contractual, commercial,…
Added 17 hours ago
TC
Financial Analyst, Temporary Full time
The Corporation of UCLG
Brockville, ON
- Full-time
…systems such as Great Plains, FMW budgeting software and a property management system, would be considered an…
Added 17 hours ago
A
Director, Treasury & Business Intelligence
Avana
Regina, SK
- Full-time
Avana is a growing real estate development and property management company committed to creating safe, vibrant, and inclusive communities where residents feel proud to call home. We…
Added 17 hours ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 17 hours ago
B
ServiceNow SAM Administrator - ITAM
BMO
Toronto, ON
- Full-time
We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO’s Blue Rewards SAM practice focuses on inventory management, product catalog…

MoveSmart Rentals

On-Site Leasing Administrator

Kitchener, ON, Canada

$65,000 to $80,000 CAD / year · Internship

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Job details

Pay: $65,000 to $80,000 CAD / year
Job type: Internship
Apply by: Dec 2, 2026
Experience: 2–3 years of relevant experience in residential leasing, property management, multifamily housing, resident services, hospitality, customer service, or sales.
Posting language: English
Posted: Nov 2, 2026

Original job description

About MoveSmart Rentals

MoveSmart Rentals provides residential leasing services designed to make the rental process more efficient for property owners, operators, and renters.

Our team supports rental marketing, prospect engagement, property showings, applications, leasing documentation, and other services that help residential properties achieve and maintain strong occupancy.

About The Role

MoveSmart Rentals is hiring an On-Site Leasing Administrator to support leasing and resident retention at a designated residential building.

This position combines leasing, resident relations, and on-site administration, with a strong focus on maintaining occupancy. You will be responsible for helping convert prospective renters into new residents while also working with existing residents to support lease renewals and reduce avoidable turnover.

You will conduct property tours, follow up with prospects, assist with applications and leasing documentation, manage renewal outreach, communicate with existing residents, and identify opportunities to retain residents who may be considering moving.

How to Apply

Apply with your resume. If your background aligns with the position, you’ll receive an email with a link to complete a short pre-recorded video interview within 24–48 hours of applying.

Key Responsibilities

Leasing & New Residents

Respond to rental inquiries and schedule property tours.
Conduct professional tours of available suites, amenities, and common areas.
Maintain strong knowledge of available units, floor plans, rental rates, building features, and amenities.
Understand prospective renters' needs and recommend suitable available units.
Follow up with prospects after tours and throughout the leasing process.
Address questions, concerns, and objections that may prevent an interested renter from moving forward.
Confidently ask qualified prospects to take the next step.
Assist prospective residents with applications and leasing requirements.
Maintain accurate records of inquiries, tours, applications, follow-ups, and leasing activity.
Support rental advertising and ensure available-unit information remains current.
Gather prospect feedback and identify factors affecting leasing performance.

Resident Retention & Renewals

Build professional relationships with existing residents and maintain regular communication.
Proactively contact residents approaching the end of their lease term.
Manage renewal outreach and follow-up to help secure lease renewals.
Identify residents who may be considering moving and understand the reasons behind their decision.
Address renewal objections and communicate the value of remaining at the property.
Work with appropriate internal teams when resident concerns may be affecting retention.
Follow up with residents after concerns have been addressed.
Maintain accurate records of renewal conversations, upcoming expirations, and retention activity.
Monitor renewal outcomes and identify residents who may require additional attention.
Gather resident feedback and identify recurring concerns that could contribute to turnover.
Support initiatives designed to improve resident satisfaction and retention.

On-Site Administration

Maintain organized leasing, application, renewal, and resident records.
Coordinate with property management, maintenance, and other teams supporting the building.
Ensure vacant suites, model units, leasing areas, and common spaces are prepared for tours.
Report maintenance, cleanliness, or presentation concerns that could affect leasing or resident experience.
Assist with move-in and move-out coordination when required.
Provide day-to-day administrative support related to leasing and resident operations.

What We're Looking For

2–3 years of relevant experience in residential leasing, property management, multifamily housing, resident services, hospitality, customer service, or sales.
Previous experience with lease renewals, resident retention, or customer/client retention is a strong asset.
Previous experience using property management or leasing software such as Yardi is required.
Experience with other platforms such as Rent Manager, Entrata, Buildium, AppFolio, MRI, or similar systems is also relevant.
Strong leasing, sales, and customer service skills.
Comfortable conducting property tours, handling objections, and closing prospective renters.
Ability to build strong relationships with both prospective and existing residents.
Comfortable having renewal conversations and working to retain residents who may be considering leaving.
Strong follow-up and organizational skills.
Able to manage new leasing activity and upcoming renewals simultaneously.
Strong written and verbal communication skills.
Comfortable using CRM, property management, and other digital systems.
Professional, approachable, and comfortable working in an on-site environment.
Flexible availability, including evenings and weekends when required based on leasing activity.

Compensation

C$65,000–C$80,000 annual base salary plus performance-based incentives.

Performance incentives may be earned based on new leasing results, lease renewals, resident retention, and overall occupancy performance.

Compensation within the base salary range will be determined based on relevant experience, leasing and retention background, and overall fit for the position.

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More about this job

Responsibilities

Conduct property tours, respond to rental inquiries, follow up with prospects, and assist with applications and leasing documentation to support occupancy. Manage renewal outreach, build relationships with residents, address retention concerns, and coordinate on-site leasing and resident administration.

Requirements

Requires 2–3 years of relevant experience in residential leasing, property management, resident services, hospitality, customer service, or sales, with experience in property management or leasing software such as Yardi. Candidates should have strong sales, customer service, communication, organization, follow-up, and resident-retention skills, and be available for evenings and weekends when needed.

Skills

Residential Leasing
Lease Renewals
Resident Retention
Property Tours
Sales
Customer Service
Objection Handling
Prospect Follow-Up
Resident Relations
Leasing Documentation
Property Management Software
Yardi
CRM
Recordkeeping
Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Residential Leasing
Property Management
Multifamily Housing
Lease Renewals
Resident Retention
Occupancy
Property Tours
Rental Inquiries
Applications
Leasing Documentation
Rental Advertising
Resident Relations
Move-In Coordination
Move-Out Coordination
Yardi
Rent Manager
Entrata
Buildium
AppFolio
MRI
CRM
Property Management Software
Customer Service
Sales
Hospitality

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