Front of House - Supervisor
- Kamloops, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.
Key Responsibilities
With Our Company, You Will Have The Chance To
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.
Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.
Key Responsibilities
- Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
- Ensure complete guest satisfaction and guest connection throughout each shift
- Contribute to a positive team morale through contests and supporting team members on shift
- Handle guest concerns and compliments Desire to develop and motivate the people around you to always be their best
- Energetic and positive
- Committed to being inclusive and embracing diversity
- Previous restaurant leadership experience considered an asset
- Previous serving experience in a full-service restaurant or bar
- Hospitality driven towards guests and team members
With Our Company, You Will Have The Chance To
- Gain valuable leadership skills and experience
- Grow your career in our rapidly expanding company
- Cultivate your own development by working with senior leaders
- Attend leadership development seminars and conferences
- Learn about opportunities for taking part in new restaurant opens across Canada and the USA
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.
Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.
More about this job
Responsibilities
Lead restaurant shifts in support of senior leaders, help manage budgetary goals, and ensure guest satisfaction throughout each shift. Address guest concerns and compliments, support team members, and foster positive morale and development.
Requirements
Previous serving experience in a full-service restaurant or bar is required. Prior restaurant leadership experience is considered an asset; candidates should be guest- and team-focused, energetic, positive, inclusive, and motivated to develop others.
Skills
- Shift Leadership
- Guest Satisfaction
- Guest Relations
- Team Motivation
- Team Development
- Conflict Resolution
- Budget Management
- Restaurant Service
- Full-Service Restaurant Experience
- Hospitality
- Communication
- Inclusivity
- Diversity
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant
- Hospitality
- Front Of House
- Shift Leadership
- Guest Satisfaction
- Guest Relations
- Serving Experience
- Full-Service Restaurant
- Bar Service
- Budgetary Goals
- Team Morale
- Team Development
- Leadership Development
- Guest Concerns
- Guest Compliments
- Inclusive Culture
- Diversity
- Restaurant Operations