Account manager jobs in Canada

Find account manager jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 25, 2026

Hiring at a glance

View jobs

Open jobs: 1,900
Employers: 1,002

Advertised starting pay

Average starting payCAD / year: $80,963Across 220 listings
Average starting payUSD / year: $96,042Across 12 listings
Average starting payCAD / hour: $36.47Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 4%76 listings
Hybrid: 32%606 listings
On-site: 64%1,214 listings

Not specified: <1% (4 listings)

Employers hiring include National Bank of Canada (31), BDC (24), Flynn Group of Companies (24).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Account manager jobs in Canada

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Added 2 months ago
TL
Sales Account Manager
Transx Ltd
Calgary, AB · Edmonton, AB · New Westminster, BC
- Full-time
Added 1 month ago
BT
Account Manager - Mississauga
Bison Transport Inc.
Mississauga, ON
- Full-time
The Account Manager (AM) is responsible to drive growth and maximize retention of a portfolio of assigned accounts. The AM creates demand, identifies new opportunities within their…
Added 2 months ago
M&
Account Manager/Executive- HR Division
McLean & Company
Toronto, ON
- Full-time
The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging…
Added 1 month ago
A
Responsable de comptes, ventes numériques/ Digital Sales Account Manager
ADP
Montreal, QC
- Full-time
Added 2 months ago
JF
Key Account Manager
Johnvince Foods
Toronto, ON
- Up to $85,000 CAD / year
- Full-time
Added 2 months ago
Junior Commercial Lines Account Manager
My Insurance Broker
Thornhill, ON
Job Title: Junior Commercial Lines Account Manager
Added 3 months ago
HT
Key Account Manager - Railway
HARTING Technology Group
Dorval, QC
- Full-time
Added 1 month ago
CP
Major Account Manager
Check Point Software Technologies
Montreal, QC
- Full-time
Added 1 month ago
T+
Account Manager - Tile Enthusiast
Tile + Stone Source
Calgary, AB
- $50,000 to $120,000 CAD / year
- Full-time
Added 1 month ago
T+
Account Manager
Tile + Stone Source
Edmonton, AB
- $50,000 to $120,000 CAD / year
- Full-time
Added 1 month ago
Account Manager
Questrade Financial Group
Toronto, ON
Added 1 month ago
TT
Associate Account Manager - Controls
Trane Technologies
Laval, QC
- Full-time
Added 1 month ago
LM
Account Manager
Leavitt Machinery
Coquitlam, BC
- Full-time
Added 1 month ago
T
Senior Account Manager (Creator Marketing)
Trevant
Remote, Canada
- Full-time
- Remote
As a Senior Account Manager at Trevant, you are the point person for your accounts, the person who represents Trevant to the client every single day. The creator space moves fast, and…
Added 1 month ago
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
Corpay is currently looking to hire a Senior Account Manager - Financial Institutions. This position falls under our Cross Border line of business and is located in Toronto, Canada.…
Added 1 month ago
CS
Client Account Manager
Certified Safety Training
Victoria, BC
- Full-time
…industries across North America. We are seeking a proactive Client Account Manager to manage and grow our diverse portfolio of client accounts, from independent practices to large…
Added 1 month ago
BT
Account Manager - Mississauga
Bison Transport
Mississauga, ON
- Full-time
The Account Manager (AM) is responsible to drive growth and maximize retention of a portfolio of assigned accounts. The AM creates demand, identifies new opportunities within their…
Added 1 month ago
D
Affiliate Account Manager
DAZN
Remote, Canada
- Full-time
- Remote
Added 1 month ago
R
Industrial Account Manager
REXEL
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
Added 1 month ago
3
National Account Manager, Canada (GTA)
3Shape
Toronto, ON
- Full-time
…we serve. We are seeking a motivated and strategic National Account Manager, Canada to join our team. The ideal candidate will be located in the Greater Toronto Area. You will play a vital…
Added 1 month ago
HI
Account Manager, ProEx - Executive Risks
HUB International
Vancouver, BC
- Full-time
…benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our…
Added 1 month ago
MF
Account Manager, Technical Sales
Master Flo Valve Inc.
Calgary, AB
- Full-time
Master Flo Valve Inc. is currently seeking a full-time permanent Account Manager, Technical Sales to work in Calgary, AB.
Added 1 month ago
D
Account Manager, Commercial Market
Desjardins
Montreal, QC
- Full-time
Added 1 month ago
Account Manager - Oil and Gas
Univar Solutions
Fort St. John, BC
Reporting to the Sales Manager, the Account Manager has overall responsibility for all accounts assigned within a geographic area (Fort St John and surrounding area) to grow profit for…
Added 1 month ago
Account Manager
Calgary Fasteners Tool
Red Deer, AB
…and fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team. Reporting to the Regional Sales Director, this role is responsible for…

MOZ Group

Account Manager - Kickbox

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Experience: 3-5+ years in Enterprise Account Management, Commercial Customer Success, or Technical Account Management in a SaaS/IaaS environment.
Posting language: English
Posted: May 21, 2026

Original job description

The Opportunity (Hybrid Ottawa)

For over two decades, SMTP.com has been a trusted leader in email delivery and deliverability. We provide high-volume transactional and marketing email relay services to businesses worldwide, ensuring their critical communications reach the inbox reliably and securely. Our infrastructure handles billions of emails, and we pride ourselves on unmatched delivery expertise, infrastructure robust enough for enterprise scales, and world-class, human support.

Role Overview

We are seeking a highly skilled, client-focused, and commercially-savvy Account Manager based in the Ottawa area to own the strategic, commercial, and technical relationships for our high-volume enterprise customers.

In this critical role, you will be the primary commercial strategist and single point of contact for our most valuable clients, bridging the gap between business objectives, technical execution, and commercial growth. As the EAM, you will own the technical relationship from the moment a sale closes - guiding clients through onboarding, leading live demos, managing technical escalations, and acting as the strategic liaison between clients and SMTP.com’s internal Technical Support, Product, and Operations (Ops) teams.

You will combine deep commercial acumen with a strong functional understanding of email delivery infrastructure, guiding C-level conversations, leading contract negotiations and renewals, and actively collaborating with commercial teams to identify opportunities for expansion revenue.

Key Responsibilities

Client Onboarding & Sales Transition

The Post-Sales Liaison: Partner with the Sales team to ensure a seamless handoff immediately after a contract is closed, ensuring no client requirements are lost in transition.
Onboarding & Implementation: Lead the technical onboarding process for high-volume accounts, coordinating setup, IP warming strategies, and integration testing.
Product Demonstrations: Conduct technical product demos and walk-throughs customized to the client's specific sending architecture and business needs.

Single Point of Contact & Technical Escalation

Technical Champion: Act as the dedicated, trusted technical advisor and primary escalation point for all technical issues, performance anomalies, and deliverability concerns.
Support Liaison: Partner closely with Tier 2/3 Technical Support to expedite troubleshooting for high-priority incidents and ensure SLA compliance.
Root Cause Analysis: Communicate complex technical resolutions and incident reports back to customers in an easy-to-understand, business-oriented manner.

Commercial Alignment & Revenue Growth

Renewals Safeguarding: Proactively monitor account health, adoption, and deliverability performance to eliminate technical churn risks and guarantee successful client renewals.
Expansion Revenue: Maintain a deep understanding of customer growth plans to identify expansion opportunities, such as volume tier increases, additional dedicated IPs, or premium support add-ons.
Commercial Collaboration: Partner closely Sales to provide technical validation during upsell discussions, contract renegotiations, and renewals.

Product & Operations (Ops) Liaison

Voice of the Customer: Collect and synthesize client feedback, feature requests, and pain points to deliver actionable insights directly to the Product team.
Infrastructure & Ops Alignment: Coordinate with Operations and Infrastructure teams to monitor client sending volumes, plan for capacity scaling, and manage IP reputation/warm-up plans.
Beta Testing & Feature Rollouts: Help premium clients adopt new SMTP.com features, coordinating testing feedback loops between clients and engineering.

Proactive Performance Optimization

Deliverab0ility Audits: Regularly analyze sending logs, bounce rates, spam complaints, and authentication configurations (SPF, DKIM, DMARC) to proactively optimize clients' inbox placement.
Technical Reviews: Conduct quarterly technical business reviews (TBRs) with key clients to report on delivery metrics, infrastructure health, and future growth alignment.

Job Qualifications

Location: Based in the Ottawa area and eligible to work in Canada.
Experience: 3-5+ years in Enterprise Account Management, Commercial Customer Success, or Technical Account Management in a SaaS/IaaS environment.
Commercial Acumen: Proven experience or strong proficiency supporting commercial activities, including securing renewals, mitigating churn risk, and identifying organic account expansion/upsell opportunities.
Communication: Exceptional verbal and written communication skills, with a proven ability to explain complex technical concepts to non-technical stakeholders (and vice-versa).
Relationship Management: Proven track record of managing and retaining high-value, high-volume enterprise accounts.
Deliverability Knowledge: Solid understanding of email delivery concepts, authentication protocols (SPF, DKIM, DMARC, BIMI), and sender reputation management.

Nice-to-Haves

Prior experience in high-volume email marketing, transactional deliverability, or digital marketing platforms.
Experience with server administration, basic scripting or querying tools (SQL).
API Experience & Understanding: Experience working with APIs (RESTful APIs, Webhooks). Must have a strong proficiency in troubleshooting API integrations, analyzing JSON/XML payload data, and assisting client developers with programmatic SMTP setups.

About Kickbox/Martech

Kickbox, a part of Moz group and Ziff Davis Company, is a leading email verification and deliverability platform trusted by thousands of brands worldwide. We help companies ensure their emails reach the inbox by validating email addresses at the point of capture and cleaning existing lists. Our platform ensures high sender reputation, reduces bounce rates, and maximizes the ROI of email marketing campaigns. With a commitment to data privacy, accuracy, and developer-friendly tools, Kickbox is the premier standard for email verification.

About Ziff Davis

Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.

Our Benefits

Martech offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it.

At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.

If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then [Division] is the place for you.

Compensation Range

Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is between $85,000 - $95,000 OTE CAD. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.

Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to csmrecruitment@ziffdavis.com

Apply About employer

More about this job

Responsibilities

Act as the primary technical advocate and strategic advisor for high-volume enterprise clients to maximize their use of verification services. Manage the post-sales lifecycle, including technical onboarding, API integration support, and usage reporting to drive expansion revenue.

Requirements

Requires 3-5+ years of experience in a Technical Account Manager or similar role within a SaaS environment. Must be proficient in troubleshooting RESTful APIs and possess strong data analysis skills using Excel or SQL.

Skills

Technical Account Management
API Integration
RESTful APIs
JSON
Data Analysis
SQL
Customer Success
Escalation Management
Email Deliverability
Commercial Acumen
Client Onboarding
Revenue Forecasting
Technical Support
Stakeholder Communication
SaaS
Webhooks

Benefits

Health and Wellness Benefits
Paid Time Off
Employee Resource Groups
Company-sponsored Events
Educational Support
Mentorship Programs
Career Development Resources
Employee Engagement Programs
Recognition Awards

Visa sponsorship

Not detected in the job text

Keywords

Kickbox
Email Verification
SaaS
RESTful API
Webhooks
JSON
SQL
Kibana
Datadog
Hubspot
Marketo
Salesforce
List Hygiene
Bounce Rates
Sender Reputation
Enterprise Support
SLA
Customer Retention
Upselling
Martech
Ziff Davis
Technical Onboarding
Usage Logs
Revenue Metrics
CRM

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