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Added 41 mins ago
JW
Brand Manager, Jamieson, Canada BU
Jamieson Wellness Inc.
Toronto, ON
- $80,550 to $120,850 CAD / year
- Full-time
Reporting to the Marketing Director, Jamieson, Canada BU, the Brand Manager Jamieson Canada will work in close partnership with the Marketing Director to drive portfolio strategy and…
Added 1 hour ago
PH
Health Emergency Management (HEM) Specialist, Projects and Initiatives
Provincial Health Services Authority
Prince George, BC
- Full-time
Reporting to a Director or Manager, Health Emergency Management BC (HEMBC), and operating as the internal project management office for the assigned team, the Specialist provides advice and…
Added 1 hour ago
PH
Project Coordinator, Clinical Informatics
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator, Clinical Informatics reports to the Executive Director or designate, functions as a member of the project management team, works in collaboration with the Project…
Added 1 hour ago
TC
Director, Marketing and Business Development
TROIS Collective
Richmond Hill, ON
- $140,000 to $180,000 CAD / year
- Full-time
The Director, Marketing and Business Development will lead the firm’s marketing, business development and client relationship initiatives, working directly with the Managing Partners. You…
Added 2 hours ago
AP
Clinic Director - Physical Therapist
ATI Physical Therapy
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Lead with Purpose as a Clinic Director at ATI Physical Therapy!
Added 3 hours ago
LE
Director, Human Resources
LG Electronics
Toronto, ON
- Full-time
As Director, Human Resources for LG Electronics Canada, you will serve as a trusted advisor, delivering both strategic counsel and hands-on execution. This role requires commercially minded…
Added 7 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrates proficiency in written and verbal communications skills including excellent telephone etiquette.
Added 7 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 7 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Under the direction of the Director, Insights and Pipeline Management, the Analyst supports the delivery of fundraising analytics, and pipeline management services for the Corporate…
Added 7 hours ago
CC
Manager, Fundraising Communications
Canadian Cancer Society
Montreal, QC
- Full-time
The Manager, Fundraising Communications, Quebec and French Canada, is primarily responsible for developing and implementing communications strategies that support CCS fundraising programs…
Added 7 hours ago
CC
Director, Leadership Giving (BC)
Canadian Cancer Society
Vancouver, BC
- Full-time
Reporting to the Senior Executive Director, Leadership Giving, the Director, Leadership Giving, British Columbia will build the capacity for donor relationship management across British…
Added 8 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 8 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 9 hours ago
TU
Counsellor
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Reports to the Director, Counselling Services, Student Health and Wellbeing, for oversight of clinical work. Reports to the Associate Dean, Teacher Education Office, Faculty of Education…
Added 9 hours ago
LE
Director, Human Resources
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
As Director, Human Resources for LG Electronics Canada, you will serve as a trusted advisor, delivering both strategic counsel and hands-on execution. This role requires commercially minded…
Added 9 hours ago
Director, Human Resources
Human Resources
Toronto, ON
As Director, Human Resources for LG Electronics Canada, you will serve as a trusted advisor, delivering both strategic counsel and hands-on execution. This role requires commercially minded…
Added 12 hours ago
CI
Junior Life Cycle Management Specialist (Naval Communication Systems)
Calian in Space & Technology
Gatineau, QC
- Full-time
We are currently looking for a Junior Life Cycle Management Specialist to support the Director of Major Surface Combatant External Communications Technical Authority (TA) in updating,…
Added 12 hours ago
RD
FireSmart Coordinator
Regional District of Kitimat-Stikine
Canada
- Full-time
Create public communications related to FireSmart activities.
Added 12 hours ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
Reporting to Director, Supplier Strategy & Integration, this position is responsible for supporting the implementation of the supplier strategy for Sun Life Canada/Canadian Operations and…
Added 13 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…and supported distribution-office portfolio. Reporting to the Director, Facility Management, the role converts approved strategies, service standards, budgets, and risk priorities into…
Added 13 hours ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 13 hours ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Director, Citizen Development & Employee Technology Experience Pod Owner is responsible for leading and advancing two connected enterprise capabilities: enabling employees to safely…
Added 13 hours ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
MB · Manitoba, Canada
- Contract
Reporting to the Director, HNW Brand Experience, the Manager, HNW Brand Experience will focus on three key initiatives; executing the marketing plans for our High-Net-worth client…
Added 13 hours ago
IW
Manager, HNW Brand Experience (12 Month Contract)
IG Wealth Management
ON · Ontario, Canada
- Contract
Reporting to the Director, HNW Brand Experience, the Manager, HNW Brand Experience will focus on three key initiatives; executing the marketing plans for our High-Net-worth client…
Added 13 hours ago
A
Facilities and Fleet Assistant
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…improvements as needed Accurate & timely processing of tasks and communications Proactively identify areas of assistance, cost savings, optimization, offering the best solutions Anticipate…

Mr. Black Technologies

Director of Operations

Remote, Canada

Remote

$100,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $140,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 25, 2026

Original job description

Director of Operations About MrBlack App MrBlack App is a fast-growing, bootstrapped SaaS company building the operating platform for nightlife and hospitality businesses. Our platform helps nightclubs, lounges, festivals, and hospitality groups manage reservations, guest lists, ticketing, CRM, payments, marketing, promoter tracking, communications, and venue operations from one system. We’re looking for a Director of Operations to work directly with the CEO and help build the operational foundation for our next stage of growth. This is not a traditional corporate operations role. We want someone who can look at a growing company, identify what is inefficient or missing, and then take ownership of fixing it. The Role As Director of Operations, you will be responsible for making MrBlack App operate more efficiently as we scale. You will work across product, development, customer success, sales, partnerships, and leadership to turn company priorities into execution. Some processes already exist. Others need to be improved, automated, documented, or built from scratch. You should be equally comfortable thinking strategically and getting directly involved when something needs to get done. What You'll Own Operational Systems & Processes: Identify bottlenecks and build scalable processes, SOPs, workflows, and internal systems. Cross-Department Execution: Make sure priorities involving multiple teams actually move forward and don't get stuck between departments. Customer Onboarding: Improve and automate how new venues are onboarded, reducing unnecessary manual work while creating a better customer experience. MrBlack University: Build a structured self-service education and training system for customers, including role-specific learning paths and onboarding progress. Integrations & Partnerships: Coordinate conversations and projects with POS companies, payment providers, technology partners, and other third parties. Internal Automation: Identify repetitive work across the company and determine how it can be automated or eliminated. Accountability & Reporting: Establish clear owners, deadlines, KPIs, and reporting around important company initiatives. Special Projects: Take ownership of high-priority initiatives that don't neatly belong to one department. Scaling the Company: Help build the operational infrastructure required for MrBlack App to grow without adding unnecessary bureaucracy or headcount. Who We're Looking For We're looking for an operator and builder, not someone who needs an established corporate playbook. You should be: Highly organized and execution-focused Comfortable operating with significant autonomy Strong at turning ambiguous problems into clear plans Able to manage multiple projects and stakeholders simultaneously Comfortable working directly with developers and technical teams An excellent communicator with customers, employees, executives, and external partners Obsessed with efficiency and process improvement Comfortable challenging existing processes when there's a better way Able to move quickly without sacrificing attention to detail Willing to get hands-on instead of simply delegating Experienced in SaaS, technology, hospitality technology, operations, or another fast-moving environment Why Join MrBlack App? Make a Real Impact At a startup, you're not joining a machine that was built twenty years ago. You're helping build the machine. The systems, processes, and decisions you put in place can become part of how the company operates for years. Work Directly With the CEO You'll work closely with the CEO on company priorities and have visibility into decisions that would normally be several management layers away at a larger organization. Real Ownership We don't want someone whose job is to attend meetings and produce reports. If you identify a problem, you'll have the ability and responsibility to solve it. Move Fast Good ideas don't need to travel through five committees and three layers of management. We're small enough to make decisions quickly and implement them. Broad Experience You'll gain exposure to product, engineering, customer success, sales, payments, POS integrations, partnerships, finance, hiring, and company strategy. Few roles at established companies provide this much visibility into how an entire technology company operates. Build Instead of Maintain Large companies often hire operations leaders to maintain existing systems. At MrBlack App, you'll have the opportunity to design them. You'll be able to look back and say, "I built that." Grow With the Company We're building for the long term. As MrBlack App grows, the scope and responsibility of this position can grow with it. We're looking for someone who wants to play a meaningful role in that journey not simply fill a position. The Environment Startup life isn't for everyone. Priorities can change quickly. Problems won't always arrive with instructions. Sometimes you'll need to figure things out yourself, and occasionally you'll need to step outside your formal job description. For the right person, that's exactly what makes the role exciting. If you want structure handed to you, this probably isn't the right position. If you want the opportunity to create the structure, we'd like to hear from you.

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More about this job

Responsibilities

Build and improve scalable operational systems, processes, onboarding, training, automation, and reporting across the company. Coordinate cross-functional priorities, integrations, partnerships, and special projects while helping the company scale efficiently.

Requirements

The ideal candidate is an organized, hands-on operator with experience in SaaS, technology, hospitality technology, operations, or another fast-moving environment. They should be comfortable with autonomy and ambiguity, managing multiple stakeholders, collaborating with technical teams, and improving processes while maintaining attention to detail.

Skills

Operations Management
Process Improvement
Workflow Design
Project Management
Cross-Functional Coordination
Customer Onboarding
Automation
SOP Development
KPI Reporting
Stakeholder Management
SaaS Operations
Technical Team Collaboration
Partnership Management
Strategic Planning
Communication
Change Management

Benefits

Direct Collaboration With the CEO
Significant Ownership and Autonomy
Broad Cross-Functional Experience
Opportunity to Build Operational Systems
Potential for Role Growth

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Nightlife
Hospitality Technology
Operations
Operational Systems
Process Improvement
Standard Operating Procedures
Workflows
Customer Onboarding
Self-Service Training
Learning Paths
Automation
Cross-Functional Execution
KPIs
Reporting
POS Integrations
Payment Providers
Partnerships
CRM
Reservations
Guest Lists
Ticketing
Payments
Marketing
Promoter Tracking
Venue Operations
Project Management

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