shop manager
- ON, Canada
- York, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Work conditions and physical capabilities
Languages
English
Education
- Bachelor's degree
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- 5-10 people
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Team player
- Maturity
- Patience
- Ability to multitask
More about this job
Responsibilities
Direct and organize daily shop operations, including merchandise selection, pricing, marketing, budgeting, and monitoring sales and expenses. Recruit, supervise, and evaluate staff while resolving customer concerns and operational issues.
Requirements
The posting specifies a bachelor's degree and 1 year to less than 2 years of experience. The role requires on-site work and supervision of 5–10 people, along with adaptability, organization, communication, and the ability to work under pressure and meet tight deadlines.
Skills
- Daily Operations Management
- Staff Management
- Merchandise Procurement
- Market Research
- Sales Analysis
- Pricing Policy
- Marketing Strategy
- Budgeting
- Revenue and Expense Monitoring
- Recruitment and Hiring
- Payroll Administration
- Performance Reviews
- Customer Service
- Complaint Resolution
- Inventory and Supply Management
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Shop Management
- Retail Operations
- Daily Operations
- Staff Supervision
- Market Research
- Consumer Demand
- Sales Volumes
- Competitor Analysis
- Merchandise Selection
- Merchandise Procurement
- Pricing Policies
- Credit Policies
- Marketing Strategies
- Budget Planning
- Revenue Monitoring
- Expense Monitoring
- Staffing Requirements
- Recruitment
- Payroll Administration
- Performance Reviews
- Customer Requests
- Complaint Resolution
- Supply Shortages
- Team Leadership
- Time Management
- Customer Focus