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Added 6 mins ago
PS
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MSC Industrial Supply Co.

CN - Director, Strategic Business Development

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 21719

Employment Type : Full Time

Job Category : Sales

Work Location : Greater Toronto Area

State or Province : Ontario

Potential Work Location : Greater Toronto Area

Brief Position Summary

This position is responsible for leading the Canadian Sales, Solutions, and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands vertical markets, and achieves financial objectives by developing and executing business development strategies, managing key accounts, and fostering a high-performance culture. The position may own and manage business units or strategic initiatives, and is accountable for maximizing market potential, profitability, and alignment with corporate goals and vision.

DUTIES And RESPONSIBILITIES

Provides visionary leadership and enables synergies to District Managers, Strategic and Technical Sales Manager, National Accounts team, and direct Sales team for KAR Industrial in all phases of management and MSC culture throughout their district(s) and/or assigned areas.
Ensures maximum market growth through creating a high growth environment and utilizing all MSC market channels.
Directs and coaches' teams to improve leadership, strategic planning, and sales performance, foster accountability and reward performance.
Consults with senior/executive sales management to develop strategic, long-term sales plans and goals, while ensuring such strategy is aligned with overall MSC's core business strategy, mission statement and culture.
Represents Canada on cross functional initiatives at the CSC level. Member of Canada Steering team and presents on strategy initiatives and status of plan to goal.
Consults with Managing Director on identifying field sales challenges, cross functional gaps, communication rollout and change management processes of all MSC projects and initiatives.
Develops and directs Field Sales and Solutions team within assigned areas to maximize utilization of market potential and ensure the achievement of corporate goals.
Uses internal and external resources to analyze and assess region market potential, Sales, creating strategic plans, to maximize profits while minimizing expenses and achieving regional sales/profit goals.
Proactively identifies customer needs and drives team to selling appropriate solutions.
Develops and cultivates good customer relations via face to face contact. Responds to customers' needs, consistent with MSC standards, culture, and business practices. Creates solutions to customers' needs/problems.
Participates/encourages/drives quality assessment, profitability, and improvement activities.
Reviews sales reporting to ensure the availability of relevant data to maximize utilization of region on potential and meeting corporate sales goals.
Collaborates with the Managing Director to prepare the annual revenue and expense budgets and manages expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as needed.
Identifies and participates in the development and implementation of new value adds for the company.
Develops and tailors' regional strategy in alignment with and to enhance MSC corporate marketing strategy.
Ensures all MSC market channels are fully utilized in the region.
Acts responsibly as a director level job in a public company.
Ensures region functions cross-functionally with other MSC departments and initiatives.
Manages the implementation of sales plans to increase market share within the region, while controlling, monitoring, and approving capital investment in new customers and financial acceleration programs to ensure ethical and proper deployment of company finances.
Drives interactive communication within the region to ensure proper information is disseminated correctly and feedback and mentoring is a continuous part of the communication within the region.
Attracts, retains, and develops associates in sales, solutions and sales management throughout the region.
Develops and maintains vendor and external partner relations to enhance MSC's reputation.
Drives the MSC culture throughout the region and company to ensure unity of vision and fulfillment of MSC's mission.
Participates in special projects and performs additional duties as required.
Performs all duties inherent to the role of MSC Director as defined by the MSC Code of Conduct including hiring, terminations, performance review, and development of associates.
INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION And EXPERIENCE

A Bachelor's Degree or the equivalent and a minimum of nine years progressively more responsible outside sales experience including a minimum of five years' progressive sales management experience.

Skills

Experience selling and managing sales in a business to business environment are required.
Excellent planning, budgeting, and forecasting P&L skills are required.
Strategic planning experience is required.
Excellent recruiting and hiring skills are required.
Excellent leadership skills required
Excellent change management skills required
Basic computer literacy is required.
Excellent oral and written communications skills are also required.

Other Requirements

A valid driver's license and the ability to travel is required.

Compensation starting at $180,000 - $210,000 CAD Plus Bonus depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.

Equal Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Il nous fait plaisir de fournir, sur demande, une version fran�aise de tout document. Adressez-vous au TalentAcquisition@mscdirect.com

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More about this job

Responsibilities

Lead Canadian sales, solutions, and strategic business development teams to grow sales, expand vertical markets, and achieve financial objectives. Develop and execute regional strategies, manage key accounts and budgets, build high-performing teams, and align business activities with corporate goals.

Requirements

Requires a bachelor's degree or equivalent, at least nine years of progressively responsible outside sales experience, and at least five years of progressive sales management experience. Candidates must have business-to-business sales experience, strong strategic planning, budgeting, forecasting, profit and loss, leadership, recruiting, and change management skills, as well as a valid driver's license and ability to travel.

Skills

Strategic Business Development
Sales Leadership
Sales Management
Strategic Planning
Budgeting
Forecasting
Profit And Loss Management
Business-To-Business Sales
Key Account Management
Market Analysis
Change Management
Recruiting And Hiring
Leadership
Written And Oral Communication
Cross-Functional Collaboration

Visa sponsorship

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Keywords

Industrial Supply
Metalworking
Maintenance, Repair, And Operations
Business-To-Business Sales
Strategic Business Development
Sales Growth
Vertical Markets
Sales Management
Solutions Sales
Key Accounts
National Accounts
Market Analysis
Market Potential
Strategic Planning
Budgeting
Forecasting
Profit And Loss
Financial Objectives
Market Share
Customer Relations
Change Management
Cross-Functional Initiatives
Capital Investment
Performance Management
Vendor Relations
Associate Development

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