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Added 6 mins ago
LG
HEALTH & SAFETY OFFICER
Laframboise Groupe
Long Sault, ON
- Full-time
Description of Position: Responsible for monitoring, managing, prioritizing, and ensuring the Safety of our team while mitigating and addressing hazards in a safe and efficient manner on…
Added 6 mins ago
LM
HEALTH & SAFETY OFFICER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Description of Position: Responsible for monitoring, managing, prioritizing, and ensuring the Safety of our team while mitigating and addressing hazards in a safe and efficient manner on…
Added 11 mins ago
E
Senior Engineering Manager, Analytics
Emburse
Toronto, ON
- Full-time
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires…
Added 11 mins ago
SL
Senior Software Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 11 mins ago
SL
Security Platform Engineer (SIEM)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 26 mins ago
Senior Manager, Development
Scotiabank
Toronto, ON
The Engineering Manager for Scotiabank’s Low Value Payments Technology leads the engineering team responsible for maintaining mission-critical 24/7 payment systems. Our platforms enable…
Added 26 mins ago
SC
Part-Time Security Guard
Securitas Canada
Steinbach, MB
- Part-time
Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000…
Added 40 mins ago
HP
Manager, Customer Success
Hammond Power Solutions
Guelph, ON
- Full-time
…headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has…
Added 40 mins ago
Head of MyG Core Workflows
Geotab
Oakville, ON
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help…
Added 40 mins ago
IS
Analyst, Managed Services
IT Solutions Consulting LLC
Waterloo, ON
- Full-time
…mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we…
Added 53 mins ago
AC
Team Member, Facilities Sanitation
Aurora Cannabis Inc.
Bradford, ON
- $19.44 CAD / hour
- Internship
Aurora is proud to be a global leader in the cannabis industry. With a smart strategy, unmatched talent and focus on our long-term success, we believe we have a bright future.
Added 53 mins ago
F
Food Safety Team Member – General Labor (Night) - Winnipeg
Fortrex
MB · Manitoba, Canada
- Full-time
We are seeking a meticulous and dedicated Food Safety Sanitor to join our team and ensure the highest standards of cleanliness and safety in our food production processes. If you are…
Added 53 mins ago
EE
Drywall Technician, Empire Envelope
Empire Envelope
AB · Edmonton, AB
- Full-time
Our team is dedicated to being an industry leader and to building long-lasting relationships with customers and their people. We seek to deliver exceptional service, on time and of the…
Added 53 mins ago
S
Legal Manager
Sidetrade
Canada
- Full-time
We're proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sidetrade is positioned as a Gartner® Magic Quadrant™…
Added 53 mins ago
E
Manager, Software Engineering
Emburse
Toronto, ON
- Full-time
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires…
Added 53 mins ago
MH
Senior Information Technology Manager
Mosaic Homes
Vancouver, BC
- Full-time
As Senior IT Manager, you’ll lead our IT team and own the technology supporting Mosaic’s mission to Build A Better Home. Reporting to the Senior Vice President, Finance, this hands-on…
Added 56 mins ago
S
PET Manager
Shell
Scotford, AB
- Full-time
This leader brings the technical capability to guide the engineering team to define problems, proactively mitigate risk, develop short-term controls, and drive robust longer-term…
Added 1 hour ago
GC
Manager, Supply Chain
Glencore Canada
Sparwood, BC
- $153,000 to $180,000 CAD / year
- Full-time
Are you looking for a new career opportunity? Join our team.
Added 1 hour ago
T
Audit Manager I, Financial Crimes, Fraud and Insider Risk (1160)
TD
Toronto, ON
- Full-time
Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of…
Added 1 hour ago
T
Sr. Business Systems Analyst
TD
London, ON · Toronto, ON
- Full-time
The role partners with business, product, engineering, architecture, security, data, risk and external vendors to translate business needs into clear, traceable and implementable solution…
Added 1 hour ago
TE
Operations Lead - Crossfield Gas Storage
TC Energy
Crossfield, AB
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 1 hour ago
E
Manager, Software Engineering
Emburse
Toronto, ON
- Full-time
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires…
Added 1 hour ago
C
Project Manager - Defence & Security Canada (Naval Programs)
CAE
Ottawa, ON · Montreal, QC · Halifax, NS
- Full-time
At CAE, we are building the future of training and mission readiness. As a global leader in defence and security training and simulation and a trusted partner to the Canadian Armed Forces…
Added 1 hour ago
B
Cleaner
BGIS
Waterloo, ON
- Part-time
…for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and…
Added 1 hour ago
MG
Clinical Resource Leader
Michael Garron Hospital
Toronto, ON
- Full-time
The CRL functions as a clinical practice expert, educator, coach, mentor, knowledge translator and change leader. As a member of the clinical leadership team, the CRL works with program…

MSC Mediterranean Shipping Company

Representative, Export Documentation - Front Desk

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Department Summary:

The Corporate Export Documentation Department ensures the accurate, compliant, and timely processing of shipping documentation supporting MSC Canada's export operations. The department manages critical documentation processes, regulatory compliance requirements, document control activities, and customer support functions to facilitate the efficient movement of cargo while maintaining the highest standards of accuracy, security, and service excellence.

Position Summary:

The Representative, Export Documentation - Front Desk is responsible for ensuring the accurate and timely processing, control, and distribution of shipping documentation while serving as the primary contact for front-desk operations. This role supports Export, Import, and Foreign-to-Foreign activities through document management, customer service, customs-related processing, courier coordination, and compliance with company procedures, contributing to the efficient and secure flow of documentation across the organization.

Level of Responsibility

Works independently on individual tasks under high supervision. No direct responsibility for guiding others.

Key Tasks

Attend the front desk and assist couriers with the pickup and surrender of documents.
Ensure all original import Bills of Lading received are accurately recorded in the system in a timely manner to support releasing requirements.
Scan export Bills of Lading in and out of the system.
Respond to miscellaneous customer inquiries by email and telephone.
Process Canada Customs submissions.
Ensure all documents received at the front desk (Export, Import, and Foreign-to-Foreign) are entered into the appropriate systems in accordance with procedures and that the relevant departments or individuals are notified immediately due to the time-sensitive nature of these documents.
Maintain accuracy and diligence when filing and releasing Original Bills of Lading.
Direct customers approaching the front desk to the appropriate support channels.
Collaborate across departments to ensure MSC-related packages are forwarded to the correct MSC offices across Canada via courier or as directed by Administration.
Monitor and maintain courier supply inventory to ensure the Front Desk and Printing teams have adequate materials for sending Original Bills of Lading and to prevent supply shortages

Skills / Experience

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

2-year experience in a customer service environment.
Documentation knowledge an asset.
Proficient in Microsoft applications.
Experience operating within ERP systems or Transportation Management systems and asset.
Available for structured, Front Desk scheduling framework from 8:30 a.m. to 5:00 p.m.
Specialty in Supply Chain Management or Operations Management an asset.
Bilingual written and spoken (French / English) to manage the Front Desk independently.
Additional languages an asset.

Why Join MSC Canada?

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Great people who work hard and look out for each other because we’re a team - it’s that simple!

Just to name a few of our perks:

Flexible health and dental benefits coverage (for all permanent full-time roles).
RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
Tailored training program opportunities for employee development.
Employee mentorship, leadership, and assistance opportunities.
Employee referral incentive program.
Community Involvement.
Gym facility Montreal and Toronto offices.
Health & Wellness Program.

MSC Canada’s Commitment to a fair talent acquisition process:

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

Existing Vacancy: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.

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More about this job

Responsibilities

Manage front-desk operations and accurately receive, record, scan, file, and distribute export, import, and foreign-to-foreign shipping documents, including original Bills of Lading. Support customers and couriers, process Canada Customs submissions, coordinate document shipments across offices, and maintain courier supplies in accordance with company procedures.

Requirements

Requires two years of customer service experience, proficiency with Microsoft applications, and the ability to work independently at the front desk. Bilingual written and spoken French and English is required; documentation knowledge, ERP or transportation management system experience, and a supply chain or operations management specialty are assets.

Skills

Customer Service
Export Documentation
Import Documentation
Bill Of Lading Processing
Document Control
Canada Customs Submissions
Courier Coordination
Microsoft Applications
ERP Systems
Written And Spoken French
Written And Spoken English
Inventory Monitoring
Regulatory Compliance

Benefits

Health And Dental Benefits
RRSP With Company Matching
Training And Development Opportunities
Employee Mentorship And Leadership Opportunities
Employee Referral Incentive Program
Community Involvement
Gym Facility
Health And Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Export Documentation
Import Documentation
Foreign-To-Foreign Shipping
Bills Of Lading
Document Management
Document Control
Canada Customs
Regulatory Compliance
Customer Service
Front Desk Operations
Courier Coordination
Shipping Documentation
ERP Systems
Microsoft Applications
Supply Chain Management
Operations Management
Inventory Monitoring
Cargo Movement
French
English

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