Find work in Canada.

357,206 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Android Engineer, Terminal - CA
Stripe
Toronto, ON
Collaborate with Android developers who work on the Stripe mobile apps and Stripe Terminal to set best practices for Android development across the company
Added 10 mins ago
C
Slitting Operator
Carlisle
Petrolia, ON
- Full-time
We’re equally committed to our people, prioritizing safety, inclusion, career growth development, tuition assistance, and excellent benefits.
Added 10 mins ago
C
Maintenance Superintendent
Carlisle
Crossfield, AB
- Full-time
We’re equally committed to our people, prioritizing safety, inclusion, career growth development, tuition assistance, and excellent benefits.
Added 10 mins ago
N
Principal Vegetation Artist I Artiste Principal.e Végétation
NBCUniversal
Montreal, QC
- Full-time
Added 10 mins ago
N
Principal Character Artist (Face) I Artiste Principal.e Personnage (Face)
NBCUniversal
Montreal, QC
- Full-time
Added 10 mins ago
N
Lead Character Artist | Chef.fe d’équipe Artiste Personnage
NBCUniversal
Montreal, QC
- Full-time
…includes leading and mentoring artists, contributing to pipeline development, and helping scale character production to meet project…
Added 10 mins ago
N
Lead Artist (Props) I Chef.fe d’équipe Artiste (Props)
NBCUniversal
Montreal, QC
- Full-time
…acting as a key bridge between internal teams and external development partners to ensure aligned production from high-end to…
Added 10 mins ago
N
Associate Art Director - Characters | Directeur.trice Artistique Associé.e – Personnages
NBCUniversal
Montreal, QC
- Full-time
Added 10 mins ago
SI
Content Lead, Social
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
…people across the globe move beyond access and into insight, application, and…
Added 10 mins ago
C
Mechanical Designer II
CRB
Mississauga, ON
- $62,000 to $80,000 CAD / year
- Full-time
Travel as required for client development and project execution preferred
Added 10 mins ago
BG
CMMS Spare Parts Coordinator
BEUMER Group
Toronto, ON
- Full-time
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for…
Added 10 mins ago
'
Agriculture Technician
''
Coaldale, AB
- From $20 CAD / hour
- Full-time
- Temporary
Development of applied agronomic problem-solving skills
Added 1 hour ago
R
Associate
RBC
Vancouver, BC
- Full-time
Leaders who support your development through coaching and managing opportunities
Added 1 hour ago
P
Deals - Deal Valuation - Senior Associate
PwC
Toronto, ON
- Full-time
Added 1 hour ago
W
Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
We are seeking a Manager to lead the development of AI agents for our HR and Finance business. You will be responsible for building and mentoring a high-performing engineering team, driving…
Added 1 hour ago
O
Client Cash Management Associate
OANDA
Toronto, ON
- Full-time
…everything how we take care of our Clients and have wide further development…
Added 1 hour ago
Directeur Mondial, Analyses et perspectives
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
Added 1 hour ago
CC
PSW Clinical Instructor/Supervisor-Simcoe, ON
CIMT College
ON
- $20 to $24 CAD / hour
- Part-time
…college provides an opportunity for professional growth and development across the areas of technology, healthcare, business and…
Added 1 hour ago
DE
Executive Administrator
Downtown Eastside Women s Centre
Vancouver, BC
- $31.69 to $34.97 CAD / hour
- Full-time
Other perks: Compressed work schedule, employee loan program; Regular staff development days; DEWC employees are considered first for any open positions.
Added 1 hour ago
AG
Real Estate Valuation Consultant (Remote)
Altus Group
AB · Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
…the Analyst & Sr. Analysts and apply judgement to determine application of USPAP guidelines in determining and confirming reasonable valuation assumptions used in deriving a market value…
Added 1 hour ago
AG
Consultant, Valuation Expert
Altus Group
Toronto, ON
- Full-time
…the Analyst & Sr. Analysts and apply judgement to determine application of USPAP guidelines in determining and confirming reasonable valuation assumptions used in deriving a market value…
Added 1 hour ago
M
Banquet Manager
Marriott
Sault Ste. Marie, ON
- Full-time
Participates in the development and implementation of corrective action plans.
Added 1 hour ago
M
Assistant Banquet Manager
Marriott
Edmonton, AB
- Full-time
Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of…
Added 1 hour ago
For Eyes - Licensed Store Manager 3 - #R115 Calgary, AB
EssilorLuxottica Group
Calgary, AB
Performs administrative duties to include payroll, inventory management, technical application and understanding.
Added 1 hour ago
H
Senior Manager Print Category
HP
Mississauga, ON
- Full-time
Collaborates closely with other departments such as marketing, product development, supply chain, and finance to ensure alignment and coordination of efforts related to the category's…

MSH Americas - Diot-Siaci Group

Bilingual Customer Service Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do - and we're looking for someone who feels the same way.

About The Role

Are you passionate about helping people and delivering excellent customer experiences? As a Customer Service Representative at MSH International, you will be the first point of contact for clients seeking information about our travel and health insurance products and services.

In this role, you will assist customers through phone, email, live chat, and social media, answering questions, resolving concerns, and guiding them through the insurance process. You'll play an important role in building customer trust, providing expert support, and helping clients find the coverage that best meets their needs.

To succeed in this position, you'll need strong communication skills, a customer-first mindset, and the ability to solve problems efficiently in a fast-paced environment.

What You'll Do

Support clients and travellers by providing information about MSH International's travel insurance products and services.
Respond to customer inquiries through phone, email, live chat, and other communication channels.
Explain insurance coverage, policy benefits, eligibility requirements, and policy features in a clear and easy-to-understand manner.
Assess customer needs and recommend suitable insurance products and solutions.
Interpret insurance terminology and policy wording, helping customers understand their coverage options.
Process quotes, applications, and sales using multiple online systems simultaneously.
Guide customers through the application, purchase, and confirmation processes.
Maintain accurate and up-to-date customer records within the CRM system.
Provide prompt, professional, and knowledgeable support while delivering an exceptional customer experience.
Resolve customer concerns efficiently and within established service standards.
Collaborate with internal teams, including Product and Payments, to achieve timely resolutions.
Escalate complex issues to management when necessary.
Contribute to customer retention by promoting confidence in MSH International's products and services.

What You'll Bring

Required Qualifications

High school diploma or equivalent.
Excellent verbal and written communication skills in English & French
Strong customer service and interpersonal skills.
Solid problem-solving and troubleshooting abilities.
Strong organizational and documentation skills.
Proficiency with Microsoft Office applications, including Word and Excel.
Ability to multitask and work effectively in a fast-paced environment.

Preferred Qualifications

Previous customer service, call centre, or customer support experience.
Experience working with CRM systems.
Experience in the insurance, travel, healthcare, or financial services industry.
Bilingualism (English/French) is considered a strong asset.

Why Join MSH International?

At MSH International, you'll have the opportunity to make a real difference in the lives of travellers and clients worldwide. You'll join a collaborative, customer-focused team where your expertise, problem-solving skills, and commitment to service excellence will be valued and rewarded.

What's In It For You

Salary Range: 45k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications)
Flexible hybrid work setup
Comprehensive health benefits
Employee assistance program
Wellness spending account
RRSP matching
Minimum 3 weeks vacation (plus generous sick and flex days)
Tuition reimbursement
Real opportunities for growth and skill development
Inclusive, diverse workplace culture
Leadership that genuinely cares about your success and well-being
Clear paths for both vertical and horizontal career growth

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position

Apply About employer

More about this job

Responsibilities

Support clients and travellers across phone, email, live chat, and other channels by explaining insurance products, assessing needs, recommending suitable coverage, and guiding them through quotes and purchases. Maintain accurate CRM records, resolve concerns within service standards, collaborate with internal teams, and escalate complex issues when needed.

Requirements

A high school diploma or equivalent is required, along with strong English and French communication, customer service, problem-solving, organizational, and documentation skills. Candidates should be proficient in Microsoft Word and Excel and able to multitask in a fast-paced environment; customer support, CRM, or relevant industry experience is preferred.

Skills

English And French Communication
Customer Service
Interpersonal Skills
Problem-Solving
Troubleshooting
Organization
Documentation
Microsoft Word
Microsoft Excel
Multitasking
Insurance Product Knowledge
Policy Interpretation
Needs Assessment
Sales Processing
CRM Systems
Customer Retention

Benefits

Flexible Hybrid Work Setup
Comprehensive Health Benefits
Employee Assistance Program
Wellness Spending Account
RRSP Matching
Minimum Three Weeks Vacation
Sick Days
Flexible Days
Tuition Reimbursement
Growth And Skill Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Travel Insurance
Health Insurance
Customer Service
Bilingual English And French
Phone Support
Email Support
Live Chat
Social Media Support
Insurance Coverage
Policy Benefits
Eligibility Requirements
Policy Interpretation
Needs Assessment
Insurance Sales
Quotes
Applications
Microsoft Office
Microsoft Word
Microsoft Excel
Problem-Solving
Troubleshooting
Customer Retention
Customer Experience
Payments
Call Centre

Report this job