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Added 9 mins ago
SI
Senior Business Integration Consultant
Sovereign Insurance
Winnipeg, MB · Toronto, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 9 mins ago
OR
Party Shop Sales Associate - 3170 Burlington North
OSL Retail Services Inc
Burlington, ON
- Other
…select locations for Party Shop. Reporting to the Party Shop Lead, the Party Shop Associate will be responsible to achieve all daily sales and operations targets. They will display…
Added 9 mins ago
G
Deputy Quality Manager
GFT.
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 9 mins ago
Logistics Project Manager - Montreal
Nordex Group
Montreal, QC
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 9 mins ago
PC
Youth Support Worker (Temporary Full-Time)
PLEA Community Services Society of BC
Port Coquitlam, BC
- Full-time
…employees to pick the start/end times of their shifts to meet client needs. Shifts must include the program's core hours of 12:00PM to 2:00PM (the daily straight-time maximum is set as per…
Added 9 mins ago
VC
Physician - Complex Care, Oak Care Centre (OCC)
Vancouver Coastal Health
Vancouver, BC
- Part-time
Foster collaborative inter-professional practice environment that enhances client centered services within the Long-term Care Program
Added 9 mins ago
VC
Program Assistant, Mental Health & Substance Use (Medical Office Assistant/Medical Transcription)
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Full-time
Within the context of a client and family-centred care model and in accordance with established vision and values of the organization, this position provides administrative, secretarial and…
Added 9 mins ago
IF
Senior Vice President, Wealth Management
Innovation Federal Credit Union
SK
- Full-time
Provide executive leadership for the Wealth Services business, including its growth, profitability, operations, client experience, and overall performance.
Added 9 mins ago
AP
Account Representative - Sudbury Region
Atlantic Packaging Products Ltd.
ON · Greater Sudbury / Grand Sudbury, ON
- Full-time
…relationship-driven professional who enjoys developing strong client partnerships, identifying new opportunities, and delivering solutions that support long-term business…
Added 9 mins ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
Join a well-established organization in the automotive services and equipment sector as a Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit…
Added 23 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
…ensure the long-term performance of critical assets for our Client-Partners. By joining DCC, you’ll have the opportunity to support projects and programs that contribute directly to…
Added 23 mins ago
VH
RPN - Hospital & Partnership Program (Western Region)
VHA Home HealthCare
Mississauga, ON
- Part-time
The successful candidate will work evening shifts and participate in a bi-weekly weekend rotation
Added 23 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
…organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications, Business Excellence, Finance, Human Resources, and Information…
Added 23 mins ago
U
Insurance Business Analyst
UST
ON · Ontario, Canada
- Full-time
As a consultant, you will diagnose business problems and lead analysis and transformation work for insurance clients across underwriting, claims, distribution, policy administration, and…
Added 23 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
…organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications, Business Excellence, Finance, Human Resources, and Information…
Added 23 mins ago
U
Senior Business Analyst
UST
ON · Ontario, Canada
- Full-time
Lead, organize, and execute client projects according to client requirements.
Added 23 mins ago
BC
Program BIM Lead
Bechtel Corporation
Toronto, ON
- Full-time
Salary Range: 112,900 - 162,900 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)
Added 23 mins ago
V
Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Hands-on experience in multi-stream project oversight and client relationship management.
Added 23 mins ago
WI
Senior Information Technology Consultant, Buildings
WSP in Canada
Victoria, BC
- Full-time
As a Senior Information Technology Consultant with our British Columbia Building Technology team, you'll lead the design and delivery of secure, connected, future-ready buildings. Based in…
Added 23 mins ago
WI
Senior Security Consultant, Buildings
WSP in Canada
Victoria, BC
- Full-time
…resilient environments. As a Senior Security Consultant, you'll lead complex security projects, guide multidisciplinary teams, and help shape innovative physical security solutions from…
Added 23 mins ago
CF
Physical Exercise Specialist
Canadian Forces Morale and Welfare Services
Comox, BC
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 24 mins ago
VH
RPN - Hospital & Partnership Program (Western Region)
VHA Home HealthCare
Brampton, ON
- Part-time
The successful candidate will work evening shifts and participate in a bi-weekly weekend rotation
Added 24 mins ago
OI
Manager, Business Information and Analytics
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
This role is responsible to lead the Authority’s enterprise reporting, performance measurement, business intelligence and analytics capabilities. The position serves as a strategic partner…
Added 24 mins ago
C
Identity and Access Management Consultant (Contract)
CoreFactor
Toronto, ON · Etobicoke, ON
- Contract
CoreFactor is searching for an Identity and Access Management Consultant on a contract basis for a client in the GTA.
Added 24 mins ago
VH
RPN - Hospital & Partnership Program (Western Region)
VHA Home HealthCare
Oakville, ON
- Part-time
The successful candidate will work evening shifts and participate in a bi-weekly weekend rotation

MSH Americas - Diot-Siaci Group

Business Analyst

Toronto, ON, Canada

$95,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $95,000 to $110,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Experience: 7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Posting language: English
Posted: Nov 13, 2026

Original job description

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do - and we're looking for someone who feels the same way.

We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.

You’ll work alongside project managers and teams across the organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications, Business Excellence, Finance, Human Resources, and Information Technology.

From discovery and requirements gathering through testing and go-live, you’ll help teams understand their current processes, identify what needs to change, and translate those needs into clear requirements that developers and external vendors can work with.

Our project portfolio is diverse. You may support new system implementations, client projects, integrations, reporting and dashboards, process automation, or internal tools. Because our systems and business needs continue to evolve, you should be someone who enjoys learning, asking thoughtful questions, and solving problems.

What You’ll Do

Learn how our internal systems and vendor platforms work together and become a trusted resource for our teams.
Work with business teams to understand and document current processes, business rules, pain points, and future-state requirements.
Gather, document, and manage business and functional requirements, user stories, and acceptance criteria.
Translate business needs into clear requirements that technical teams and vendors can confidently build against.
Define data mapping and integration requirements and work with developers and vendors to resolve gaps.
Lead workshops and working sessions with front-line employees, team leads, leaders, technical teams, and external partners.
Analyze operational data to validate assumptions, identify issues, and help measure potential benefits.
Support User Acceptance Testing (UAT), including developing test scenarios, preparing test data, coordinating testing, documenting defects, and confirming fixes.
Support successful change and implementation by creating process documentation, training materials, and go-live readiness plans.
Keep project managers and leadership informed of key decisions, risks, dependencies, and progress.

What You Bring

Post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Experience owning requirements from initial discovery through implementation and go-live.
Strong business process analysis and process-mapping skills.
The ability to quickly learn unfamiliar systems and understand how they support business operations.
Experience writing clear, actionable business and functional requirements, user stories, and acceptance criteria.
Confidence working with data, including basic queries, data reconciliation, and investigating discrepancies.
Hands-on testing experience, including test case development, UAT, defect tracking, and validation.
Strong written and verbal communication skills, with the ability to adapt your approach for business users, technical teams, vendors, and senior leaders.
Experience working with external vendors and keeping deliverables aligned with agreed requirements and scope.
Proficiency with Microsoft Office, particularly Excel.
Strong organizational skills and the ability to independently manage priorities across multiple projects.

Nice to Have

You don’t need to check every box, but experience in any of the following would be an asset:

Insurance, particularly travel, student, or expatriate health insurance.
Claims, assistance, or related insurance operations.
API integrations between internal systems and external vendor platforms.
Microsoft 365 tools such as Teams, Lists, SharePoint, and Power BI.
Jira or similar tools used for Agile or sprint-based delivery.
Artificial intelligence or automation platforms, including concepts such as explainability, confidence thresholds, and human review.
Working in a regulated environment with privacy or data residency requirements.
Certified Business Analysis Professional (CBAP) or a comparable business analysis designation.
French-language skills.

What You Can Expect

Core working hours of 8:00 a.m. to 4:00 p.m. Eastern Time.
Some flexibility may be required outside regular hours to support system releases or User Acceptance Testing.
Occasional travel between our Calgary and Toronto offices.
Opportunities to contribute to special projects and initiatives across the organization.

Why This Role?

This is a great opportunity for a Business Analyst who enjoys variety and wants exposure across multiple areas of the organization. You’ll have the chance to work on projects that improve systems, processes, data, and the overall experience of the teams and clients we support.

What's In It for You

Salary Range: 100-110k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications)
Flexible hybrid/remote work setup
Comprehensive health benefits
Employee assistance program
Wellness spending account
Minimum 3 weeks vacation (plus generous sick and flex days)
Tuition reimbursement
Real opportunities for growth and skill development
Inclusive, diverse workplace culture
Leadership that genuinely cares about your success and well-being
Clear paths for both vertical and horizontal career growth

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position

Apply on LinkedIn About employer

More about this job

Responsibilities

Analyze current business processes and gather, document, and manage requirements for system implementations, integrations, and other organizational projects. Coordinate with business teams, technical teams, vendors, and project managers through testing and go-live, supporting data analysis, UAT, documentation, training, and project communications.

Requirements

Requires 7+ years of Business Analyst experience, ideally with system implementations or integrations, and post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or equivalent experience. Candidates should have strong process analysis, requirements writing, data and testing skills, vendor and stakeholder communication abilities, and proficiency with Microsoft Office, particularly Excel.

Skills

Business Process Analysis
Requirements Gathering
Business And Functional Requirements
User Stories And Acceptance Criteria
Process Mapping
Data Analysis
Data Reconciliation
Data Mapping
Systems Integration
User Acceptance Testing
Test Case Development
Defect Tracking
Vendor Management
Stakeholder Communication
Change Management
Microsoft Excel

Benefits

Comprehensive Health Benefits
Employee Assistance Program
Wellness Spending Account
Minimum Three Weeks Vacation
Sick Days
Flexible Days
Tuition Reimbursement
Growth And Skill Development Opportunities
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Process Analysis
Process Mapping
Requirements Gathering
Functional Requirements
User Stories
Acceptance Criteria
System Implementation
Systems Integration
Data Mapping
Data Reconciliation
Operational Data Analysis
User Acceptance Testing
Test Scenarios
Test Data
Defect Tracking
Change Management
Go-Live Readiness
Vendor Management
Project Management Office
Microsoft Office
Microsoft Excel
Microsoft Teams
Microsoft Lists
SharePoint
Power BI
Jira
Agile
API Integrations
Insurance

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