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Added 12 mins ago
PH
Senior Site Superintendent, Major Projects - Permanent - 4323
Parker Huggett - A Division of LRO Staffing
Ottawa, ON
- Full-time
Take the Lead on Some of Ottawa’s Most Exciting Construction Projects!
Added 12 mins ago
MP
Project Quality Lead
MasTec Purnell Canada
Edson, AB
- Temporary
…industry, for our areas of operation, and based on years of experience, industry knowledge and qualifications. Specific compensation data associated with our career opportunities may be…
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M
Survey Assistant, Lethbridge
Midwest
Lethbridge, AB
- Full-time
Assume a safety lead position should the Crew Chief become injured.
Added 12 mins ago
DI
Manager, Product Support
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Design, implement, and continuously improve support processes that enhance the customer experience, and lead initiatives to scale Dig One.
Added 12 mins ago
GJ
Marketing Director
Great Jobs Canada
Toronto, ON
- $150,000 to $200,000 CAD / year
- Full-time
Promote client successes, agency achievements and industry recognition.
Added 12 mins ago
H
SRE Architect
Hays
Vancouver, BC
- Contract
Must have skills:
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R
Senior Manager, Revenue Accounting
Rillo
Toronto, ON
- $140,000 to $155,000 CAD / year
- Full-time
…with senior leadership and the commercial teams, and you will lead the next round of system and process…
Added 12 mins ago
SD
Team Lead - Senior Interior Designer, Workplace
SGH Design Partners
Toronto, ON
- Full-time
NCIDQ Certification required; has professional designation, additional professional designations are beneficial
Added 12 mins ago
B
Area Cleaning Supervisor
BGIS
Ottawa, ON
- Full-time
Maintain work schedules according to client needs
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BS
Restaurant Manager
Blue Shock Executive Search
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
Proven ability to lead the overall culinary or guest service experience
Added 12 mins ago
ZR
General Manager
Zajac Ranch
Mission, BC
- Full-time
Lead and oversee all day-to-day Ranch operations, including programming, rentals, hospitality services, and guest experience.
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Service Desk Analyst
Genpact
Montreal, QC
- Full-time
…Analyst to join our team supporting a leading Investment Banking client in Montreal. This is a hands-on, client-facing role requiring a strong onsite presence, exceptional communication…
Added 12 mins ago
Education and Training Coordinator
Tungasuvvingat Inuit
Ottawa, ON
…across the country. TI has over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By…
Added 12 mins ago
Quality Assurance Inspector - Mississauga
BelPak
Mississauga, ON
The position works on the day shift but must be flexible to work afternoon or night shifts as needed
Added 12 mins ago
Assistant Manager
Laura Canada
Laval, QC
…passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun,…
Added 12 mins ago
Fit Technician & Patternmaker
Laura Canada
Laval, QC
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 13 mins ago
O&
Administrative Coordinator
Owen & Associates
Collingwood, ON
- Full-time
Experience in an administrative support, coordination, client service, or office support role.
Added 13 mins ago
PC
Client Services Manager - Group Benefits
PACE Consulting Benefits & Pensions Ltd.
Toronto, ON
- Full-time
Must have a valid driver’s licence and access to a car
Added 13 mins ago
Electrical Service Manager
Colwin Electrical Group
Port Moody, BC
It’s our goal to attract, develop and retain outstanding employees who provide exceptional services to meet our client’s needs.
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T
Relationship Manager
TD
Mount Forest, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
T
Product Manager
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 13 mins ago
P
(45) Project Manager
PLATO
Remote, Canada
- $70 to $75 CAD / hour
- Contract
- Remote
Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a…
Added 13 mins ago
AM
Principal Systems Design Engineer.
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…signal/power integrity, and form factors for server, edge, and client…
Added 13 mins ago
TM
General Manager
The Mel Jr. & Marty Zajac Foundation
Mission, BC
- Full-time
Lead and oversee all day-to-day Ranch operations, including programming, rentals, hospitality services, and guest experience.
Added 13 mins ago
C
Consultant, Business Systems Analysis and Solution Design
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

MSH Americas - Diot-Siaci Group

Business Analyst

Canada

Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Contract
Experience: 7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Posting language: English
Posted: Nov 13, 2026

Original job description

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do - and we're looking for someone who feels the same way.

We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.

You’ll work alongside project managers and teams across the organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications, Business Excellence, Finance, Human Resources, and Information Technology.

From discovery and requirements gathering through testing and go-live, you’ll help teams understand their current processes, identify what needs to change, and translate those needs into clear requirements that developers and external vendors can work with.

Our project portfolio is diverse. You may support new system implementations, client projects, integrations, reporting and dashboards, process automation, or internal tools. Because our systems and business needs continue to evolve, you should be someone who enjoys learning, asking thoughtful questions, and solving problems.

What You’ll Do

Learn how our internal systems and vendor platforms work together and become a trusted resource for our teams.
Work with business teams to understand and document current processes, business rules, pain points, and future-state requirements.
Gather, document, and manage business and functional requirements, user stories, and acceptance criteria.
Translate business needs into clear requirements that technical teams and vendors can confidently build against.
Define data mapping and integration requirements and work with developers and vendors to resolve gaps.
Lead workshops and working sessions with front-line employees, team leads, leaders, technical teams, and external partners.
Analyze operational data to validate assumptions, identify issues, and help measure potential benefits.
Support User Acceptance Testing (UAT), including developing test scenarios, preparing test data, coordinating testing, documenting defects, and confirming fixes.
Support successful change and implementation by creating process documentation, training materials, and go-live readiness plans.
Keep project managers and leadership informed of key decisions, risks, dependencies, and progress.

What You Bring

Post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Experience owning requirements from initial discovery through implementation and go-live.
Strong business process analysis and process-mapping skills.
The ability to quickly learn unfamiliar systems and understand how they support business operations.
Experience writing clear, actionable business and functional requirements, user stories, and acceptance criteria.
Confidence working with data, including basic queries, data reconciliation, and investigating discrepancies.
Hands-on testing experience, including test case development, UAT, defect tracking, and validation.
Strong written and verbal communication skills, with the ability to adapt your approach for business users, technical teams, vendors, and senior leaders.
Experience working with external vendors and keeping deliverables aligned with agreed requirements and scope.
Proficiency with Microsoft Office, particularly Excel.
Strong organizational skills and the ability to independently manage priorities across multiple projects.

Nice to Have

You don’t need to check every box, but experience in any of the following would be an asset:

Insurance, particularly travel, student, or expatriate health insurance.
Claims, assistance, or related insurance operations.
API integrations between internal systems and external vendor platforms.
Microsoft 365 tools such as Teams, Lists, SharePoint, and Power BI.
Jira or similar tools used for Agile or sprint-based delivery.
Artificial intelligence or automation platforms, including concepts such as explainability, confidence thresholds, and human review.
Working in a regulated environment with privacy or data residency requirements.
Certified Business Analysis Professional (CBAP) or a comparable business analysis designation.
French-language skills.

What You Can Expect

Core working hours of 8:00 a.m. to 4:00 p.m. Eastern Time.
Some flexibility may be required outside regular hours to support system releases or User Acceptance Testing.
Occasional travel between our Calgary and Toronto offices.
Opportunities to contribute to special projects and initiatives across the organization.

Why This Role?

This is a great opportunity for a Business Analyst who enjoys variety and wants exposure across multiple areas of the organization. You’ll have the chance to work on projects that improve systems, processes, data, and the overall experience of the teams and clients we support.

What's In It for You

Salary Range: 100-110k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications)
Flexible hybrid/remote work setup
Comprehensive health benefits
Employee assistance program
Wellness spending account
Minimum 3 weeks vacation (plus generous sick and flex days)
Tuition reimbursement
Real opportunities for growth and skill development
Inclusive, diverse workplace culture
Leadership that genuinely cares about your success and well-being
Clear paths for both vertical and horizontal career growth

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position

Apply on LinkedIn About employer

More about this job

Responsibilities

Analyze business processes and gather, document, and translate business needs into requirements, user stories, and acceptance criteria for technical teams and vendors. Support integrations, data analysis, UAT, implementation, training, and go-live readiness while keeping project managers and leaders informed of progress, risks, and dependencies.

Requirements

Requires post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or equivalent education and experience, plus 7+ years of business analyst experience. Candidates should have strong process analysis, requirements, data, testing, communication, vendor coordination, organizational, and Microsoft Office skills, particularly Excel.

Skills

Business Analysis
Requirements Gathering
Business Process Analysis
Process Mapping
Requirements Documentation
User Stories
Acceptance Criteria
Data Analysis
Data Reconciliation
Data Mapping
API Integrations
User Acceptance Testing
Test Case Development
Defect Tracking
Vendor Management
Microsoft Excel

Benefits

Comprehensive Health Benefits
Employee Assistance Program
Wellness Spending Account
Minimum Three Weeks of Vacation
Sick Days
Flexible Days
Tuition Reimbursement
Growth and Skill Development Opportunities
Inclusive and Diverse Workplace Culture
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Process Analysis
Process Mapping
Requirements Gathering
Functional Requirements
User Stories
Acceptance Criteria
System Implementations
System Integrations
API Integrations
Data Mapping
Data Reconciliation
Operational Data Analysis
User Acceptance Testing
Test Scenarios
Test Case Development
Defect Tracking
Vendor Management
Microsoft Office
Microsoft Excel
Microsoft Teams
Microsoft Lists
SharePoint
Power BI
Jira
Agile
Process Automation
Insurance Operations
Claims
CBAP

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