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Added 5 hours ago
UT
Senior Business Analyst #26-28952
US Tech Solutions
Toronto, ON
- Contract
The ideal candidate is a senior Business Analyst who has supported complex enterprise implementations involving data or document migration. They should be comfortable leading diverse…
Added 6 hours ago
K
Process Design Engineer/Analyst
Kinectrics
Toronto, ON
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 6 hours ago
PD
Senior Quality Assurance Analyst
Pollard Digital Solutions
Winnipeg, MB
- Full-time
We’re looking for an experienced Senior Quality Assurance Analyst with a deep understanding of the software delivery lifecycle to join our Quality Assurance team within our Winnipeg Office.
Added 7 hours ago
TU
Programmer Analyst I-2
The University of British Columbia
Vancouver, BC
- $6,631.67 to $9,533.25 CAD / month
- Full-time
Design, develop, test, maintain and support our platforms and solutions for educational and administrative services.
Added 8 hours ago
A
Senior Analyst, Global Marketplace Network & Analytics – Veilance
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Analyst, Global Marketplace Network & Analytics - Veilance, you play a critical role in connecting data, commercial insights, and strategic planning to support global growth…
Added 8 hours ago
UO
Systems Support/Data Analyst
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Systems Support/Data Analyst will work closely with postgraduate programs, Faculty of Medicine’s internal technology team, Digital Solutions, as well as system representations from the…
Added 8 hours ago
MU
Senior Analyst
McGill University
Sherbrooke, QC
- Full-time
…evolution of McGill's integrated student digital experience. The Senior Analyst will independently lead complex functional analysis activities supporting the development, delivery,…
Added 8 hours ago
DI
Systems Analyst
Dawn InfoTek
Toronto, ON
- Contract
We are currently seeking a highly skilled Systems Analyst to join our dynamic team and support one of our government clients.
Added 8 hours ago
HM
Test Analyst
Hossam Magdy And Partners
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 8 hours ago
TU
Systems Support/Data Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Systems Support/Data Analyst will work closely with postgraduate programs, Faculty of Medicine’s internal technology team, Digital Solutions, as well as system representations from the…
Added 8 hours ago
IC
Business Analyst
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70 to $80 CAD / hour
- Contract
Our financial services client is seeking a Senior Business Analyst with Data Lifecycle & Records Management experience to join under an immediate contract to fiscal year end of 2027.
Added 9 hours ago
V
Strategic Insights Analyst
Vancity
Vancouver, BC
- Full-time
As a Strategic Insights Analyst, you will turn complex data into clear, meaningful stories that help leaders make stronger, more holistic and informed decisions. Working as a trusted…
Added 9 hours ago
Senior Strategic Finance Analyst (SaaS)
Behavox
Montreal, QC
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 9 hours ago
Senior Strategic Finance Analyst (SaaS)
Behavox
Toronto, ON
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 9 hours ago
TT
Assistant Designer, Communications (13965)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $87,596.6 to $109,509.4 CAD / year
- Full-time
Reporting to the Senior Analyst – OT Cybersecurity, you will provide technical support in the preparation, analysis, monitoring and co-ordination of new projects or modifications to…
Added 9 hours ago
L
Business Analyst
LTM
Mississauga, ON
- Full-time
Job Title: Business Analyst / Project Manager (BA/PM)
Added 9 hours ago
T
Sr. Business Systems Analyst-4
TD
Toronto, ON
- Full-time
…technology and talent to drive innovation and growth. As a Senior Business Systems Analyst, you will play a critical role in shaping our future, influencing key decisions, and ensuring that…
Added 10 hours ago
C
Senior Quantitative Analyst, Counterparty Credit Risk Methodology
CIBC
Toronto, ON
- Full-time
…support effective counterparty credit risk measurement. As a Senior Quantitative Analyst, Counterparty Credit Risk Methodology, you'll report to the Director or Senior Director,…
Added 10 hours ago
CO
Business Analyst (Two-Year Term)
Commissionaires Ottawa
Ottawa, ON
- Temporary
…our staff, clients, and mission. We are seeking a Business Analyst to join our Project Management Office (PMO) and help shape how our organization works through a multi-year enterprise…
Added 11 hours ago
UO
Programmer Analyst I-2
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
Design, develop, test, maintain and support our platforms and solutions for educational and administrative services.
Added 13 hours ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Canada
- Contract
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 13 hours ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior System Architect is the senior technical authority responsible for the architecture, governance, integration, security, resilience, and lifecycle management of the company's…
Added 13 hours ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 13 hours ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 13 hours ago
U
Senior Business Analyst
UST
ON · Ontario, Canada
- Full-time
As a Senior Business Analyst, you will support life and health reinsurance clients across all reinsurance administration processes, including Administration, Operations, Technical…

MSH Americas - Diot-Siaci Group

Business Analyst

Canada

Contract

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Job details

Job type: Contract
Experience: 7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Posting language: English
Posted: Nov 13, 2026

Original job description

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do - and we're looking for someone who feels the same way.

We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.

You’ll work alongside project managers and teams across the organization, including Claims, Assistance, Operations, Partnerships & Client Relations, Product, Marketing & Communications, Business Excellence, Finance, Human Resources, and Information Technology.

From discovery and requirements gathering through testing and go-live, you’ll help teams understand their current processes, identify what needs to change, and translate those needs into clear requirements that developers and external vendors can work with.

Our project portfolio is diverse. You may support new system implementations, client projects, integrations, reporting and dashboards, process automation, or internal tools. Because our systems and business needs continue to evolve, you should be someone who enjoys learning, asking thoughtful questions, and solving problems.

What You’ll Do

Learn how our internal systems and vendor platforms work together and become a trusted resource for our teams.
Work with business teams to understand and document current processes, business rules, pain points, and future-state requirements.
Gather, document, and manage business and functional requirements, user stories, and acceptance criteria.
Translate business needs into clear requirements that technical teams and vendors can confidently build against.
Define data mapping and integration requirements and work with developers and vendors to resolve gaps.
Lead workshops and working sessions with front-line employees, team leads, leaders, technical teams, and external partners.
Analyze operational data to validate assumptions, identify issues, and help measure potential benefits.
Support User Acceptance Testing (UAT), including developing test scenarios, preparing test data, coordinating testing, documenting defects, and confirming fixes.
Support successful change and implementation by creating process documentation, training materials, and go-live readiness plans.
Keep project managers and leadership informed of key decisions, risks, dependencies, and progress.

What You Bring

Post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
7+ years of Business Analyst experience, ideally supporting system implementations or integrations.
Experience owning requirements from initial discovery through implementation and go-live.
Strong business process analysis and process-mapping skills.
The ability to quickly learn unfamiliar systems and understand how they support business operations.
Experience writing clear, actionable business and functional requirements, user stories, and acceptance criteria.
Confidence working with data, including basic queries, data reconciliation, and investigating discrepancies.
Hands-on testing experience, including test case development, UAT, defect tracking, and validation.
Strong written and verbal communication skills, with the ability to adapt your approach for business users, technical teams, vendors, and senior leaders.
Experience working with external vendors and keeping deliverables aligned with agreed requirements and scope.
Proficiency with Microsoft Office, particularly Excel.
Strong organizational skills and the ability to independently manage priorities across multiple projects.

Nice to Have

You don’t need to check every box, but experience in any of the following would be an asset:

Insurance, particularly travel, student, or expatriate health insurance.
Claims, assistance, or related insurance operations.
API integrations between internal systems and external vendor platforms.
Microsoft 365 tools such as Teams, Lists, SharePoint, and Power BI.
Jira or similar tools used for Agile or sprint-based delivery.
Artificial intelligence or automation platforms, including concepts such as explainability, confidence thresholds, and human review.
Working in a regulated environment with privacy or data residency requirements.
Certified Business Analysis Professional (CBAP) or a comparable business analysis designation.
French-language skills.

What You Can Expect

Core working hours of 8:00 a.m. to 4:00 p.m. Eastern Time.
Some flexibility may be required outside regular hours to support system releases or User Acceptance Testing.
Occasional travel between our Calgary and Toronto offices.
Opportunities to contribute to special projects and initiatives across the organization.

Why This Role?

This is a great opportunity for a Business Analyst who enjoys variety and wants exposure across multiple areas of the organization. You’ll have the chance to work on projects that improve systems, processes, data, and the overall experience of the teams and clients we support.

What's In It for You

Salary Range: 100-110k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications)
Flexible hybrid/remote work setup
Comprehensive health benefits
Employee assistance program
Wellness spending account
Minimum 3 weeks vacation (plus generous sick and flex days)
Tuition reimbursement
Real opportunities for growth and skill development
Inclusive, diverse workplace culture
Leadership that genuinely cares about your success and well-being
Clear paths for both vertical and horizontal career growth

MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability.

If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest. Only those selected for an interview will be contacted.

In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position

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More about this job

Responsibilities

Analyze business processes and gather, document, and translate business needs into requirements, user stories, and acceptance criteria for technical teams and vendors. Support integrations, data analysis, UAT, implementation, training, and go-live readiness while keeping project managers and leaders informed of progress, risks, and dependencies.

Requirements

Requires post-secondary education in Business Administration, Computer Science, Information Systems, or a related field, or equivalent education and experience, plus 7+ years of business analyst experience. Candidates should have strong process analysis, requirements, data, testing, communication, vendor coordination, organizational, and Microsoft Office skills, particularly Excel.

Skills

Business Analysis
Requirements Gathering
Business Process Analysis
Process Mapping
Requirements Documentation
User Stories
Acceptance Criteria
Data Analysis
Data Reconciliation
Data Mapping
API Integrations
User Acceptance Testing
Test Case Development
Defect Tracking
Vendor Management
Microsoft Excel

Benefits

Comprehensive Health Benefits
Employee Assistance Program
Wellness Spending Account
Minimum Three Weeks of Vacation
Sick Days
Flexible Days
Tuition Reimbursement
Growth and Skill Development Opportunities
Inclusive and Diverse Workplace Culture
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Business Process Analysis
Process Mapping
Requirements Gathering
Functional Requirements
User Stories
Acceptance Criteria
System Implementations
System Integrations
API Integrations
Data Mapping
Data Reconciliation
Operational Data Analysis
User Acceptance Testing
Test Scenarios
Test Case Development
Defect Tracking
Vendor Management
Microsoft Office
Microsoft Excel
Microsoft Teams
Microsoft Lists
SharePoint
Power BI
Jira
Agile
Process Automation
Insurance Operations
Claims
CBAP

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Jobs in Canada