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Added 13 mins ago
D
Senior Financial Accountant
d393669d-9d56-4e40-b1be-72d80a279bf9
Calgary, AB
- $70,000 to $100,000 CAD / year
- Full-time
We are seeking a highly motivated and experienced Senior Financial Accountant. In this role, you will be responsible for proper month-end closing, reconciling subledger accounts to general…
Added 13 mins ago
ES
Customer Success Manager (Budget)
Euna Solutions
ON · Oakville, Ontario
- Full-time
Collaborate with senior Customer Success Managers and cross-functional teams, including sales, marketing, and product development, to ensure customers receive exceptional service.
Added 13 mins ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
Added 13 mins ago
CH
Canada_National Manager, Strategic Partnerships
Celltrion Healthcare Co., Ltd.
Toronto, ON
- Full-time
The National Manager, Strategic Partnerships will build senior-level relationships with pharmacy chains, specialty pharmacies, preferred pharmacy networks, benefit consultants, and other…
Added 13 mins ago
YH
Administrative Assistant (Full Time)
Yee Hong Centre For Geriatric Care
Markham, ON
- Full-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 13 mins ago
YH
Personal Support Worker (Part Time Night Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 13 mins ago
YH
Personal Support Worker (Temporary Part Time Evening Shift for 2 Months)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 13 mins ago
SH
Director, Central Region Cancer Programs
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
As a member of Southlake's senior leadership team, the Director, Central Region Cancer Programs will champion regional planning, performance improvement, system integration, innovation, and…
Added 13 mins ago
A
Senior Design Engineer – Solid Waste Management
AtkinsRéalis
Calgary, AB
- Full-time
Added 13 mins ago
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Executive Producer, Publishing (English Services) (On-Site)
CBC/Radio-Canada
Toronto, ON
- Full-time
Provide clear direction, feedback and coaching to senior producers and producers, supporting consistent publishing practices across shifts, dayparts and weekends.
Added 13 mins ago
C
Radio Producer (French Services) (On Site)
CBC/Radio-Canada
Rouyn-Noranda, QC
- Full-time
…produce the drive-home show. In this role, you will report to the Senior Manager in…
Added 13 mins ago
R
Vice President, Business Markets Ontario North East
RBC
Ottawa, ON
- Full-time
This senior regional leadership role will lead, coach and develop a team of business markets professionals to support client retention, acquisition and growth, optimizing revenue and…
Added 13 mins ago
R
Senior Software Quantitative Engineer
RBC
Vancouver, BC · Toronto, ON
- Full-time
Added 13 mins ago
Housekeepers- Remote Lodge Chapleau, ON
Aramark
Edmonton, AB
Ability to communicate effectively with clients, senior management, and Aramark support staff
Added 13 mins ago
A
Category Analyst - CPG Grocery
Acosta
Mississauga, ON
- Full-time
Build category reviews that link data to clear, actionable recommendations, not just the obvious, and tailor the story to your audience (e.g., a buyer, a client, or a senior leader).
Added 13 mins ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
Ability to lead specialized professionals, manage competing priorities and influence senior stakeholders across business and control functions.
Added 13 mins ago
SI
Senior Software Developer
Staples Inc.
Richmond Hill, ON
- Full-time
We are seeking a highly skilled Senior Software Developer to join our dynamic team. The ideal candidate will have extensive experience in C#, .NET, Web Services, WCF, Web API, Microsoft…
Added 13 mins ago
SC
Systems Administrator
Staples Canada
Richmond Hill, ON
- Full-time
Systems Administrator is a Senior position. The recipient will be responsible for high availability and continuity of technology and infrastructure in multiple Data Centers across Canada.
Added 13 mins ago
T
Senior Counsel (Trusts, Estates and Vulnerable Persons)
TD
Toronto, ON
- Full-time
· Advise business partners on senior and vulnerable client matters.
Added 13 mins ago
Senior Signalling Specialist
Hatch
Calgary, AB
Added 28 mins ago
BG
Financial Analyst
Brandt Group of Companies
Calgary, AB
- Full-time
2 - 3 year(s) experience working as a Financial Analyst or Senior Accountant role.
Added 28 mins ago
AP
Legal Executive Assistant
Argus Properties Ltd.
Kelowna, BC
- Full-time
…bring modern AI tools into our executive office and keep our senior leadership team moving. Reporting to the Managing Director and working alongside our current Executive Assistant, you…
Added 28 mins ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
As a Finance Managed Services Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 28 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
Added 28 mins ago
NB
Senior Director AI and Operations Engineering
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, AI and Operations Engineering in the Wealth Management Operations team at National Bank means acting as a leader in accelerating the transformation of wealth…

MSP Corp

Senior Support Specialist

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 25, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 27, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels.  We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.  

As we continue to grow, we are looking for a Senior Support Specialist to join our MSP Corp team.

About the Role  

The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate channels. This role plays a key part in driving high levels of customer satisfaction through effective issue resolution and service coordination. As an integral member of the support team, the Specialist actively participates in daily huddles, coordinates onsite service delivery, identifies recurring trends, and provides mentorship to junior staff

Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. (40 hours/week)
Work Mode: Hybrid or Remote
On-Call: Availability required

What You Will Do 

Recommend CRM/PSA software process improvements
Contribute to the maintenance of current Knowledge Base information
Establish priorities and help coordinate team efforts
Upgrade skills with training and certification
Provide assistance to other Support Specialists to isolate and resolve issues as needed.
Ensure resolutions are dealt with in accordance with service level agreements.
Validate fixes for issues that have been reported by customers.
Report to Service Delivery Supervisor and perform any other related tasks as required
Introductory calls to new customers
Implement installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
Troubleshoot workstations, including e-mail, print, line of business applications, with limited server roles and identity management and their associated operating systems and software.
Troubleshoot security solutions, including firewall, anti-virus, and intrusion detection systems.
Troubleshoot all network hardware and equipment, including routers, switches, hubs, and UPSs.
Assist in the deployment of IT equipment, hardware and software upgrades as needed.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

What We Are Looking For 

College diploma or university degree in an IT related field (equivalent experience is taken into consideration).
Microsoft, VMWare and CompTIA certifications an asset.
Strong technical knowledge of network and PC operating systems, including Windows.
Strong technical knowledge of current network hardware, protocols, and standards, including Windows OS, Networking, Server Platforms, Office 365, HP, SonicWALL, Fortinet switch and routers
Hands-on hardware troubleshooting experience.
Knowledge of applicable data privacy practices and laws.
Strong written and oral communication skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong interpersonal skills
Ability to conduct research into networking issues and products as required
Ability to present ideas in a user-friendly language
Proven analytical and problem-solving abilities.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Why Work at MSP Corp 

Benefits package. 
Dynamic work environment. 
Corporate gym discounts. 
Wellness day. 
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today! 

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of divers backgrounds and perspectives and ensure a fair and inclusive recruitment process. 

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

Resolve routine and complex technical issues for customers, validate fixes, meet service-level agreements, and coordinate service delivery, including onsite support. Maintain knowledge base and network asset documentation, identify recurring issues, support equipment deployments, and mentor other support specialists.

Requirements

A college diploma or university degree in an IT-related field is sought, with equivalent experience also considered; Microsoft, VMware, and CompTIA certifications are assets. Candidates should have strong knowledge of Windows, networking, server platforms, Office 365, and network hardware, along with hands-on troubleshooting experience, communication skills, and the ability to prioritize work in a high-pressure, collaborative environment.

Skills

Technical Support
Troubleshooting
Windows Operating Systems
Networking
Network Hardware
Office 365
Server Platforms
Hardware Support
Security Solutions
Firewall Administration
Antivirus
Identity Management
Customer Service
Problem-Solving
Team Mentoring

Benefits

Benefits Package
Corporate Gym Discounts
Wellness Day
Growth And Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Technical Support
CRM
PSA Software
Knowledge Base
Service Level Agreements
Windows
Networking
Server Platforms
Office 365
HP
SonicWall
Fortinet
Routers
Switches
Hubs
UPS
Workstations
Identity Management
Firewall
Antivirus
Intrusion Detection Systems
Network Asset Management
Data Privacy
Microsoft Certifications
VMware Certifications
CompTIA Certifications
Hardware Troubleshooting

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