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Added 9 mins ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Support the screening and underwriting of opportunities, including the assessment of commercial, financial, technical, regulatory, financing, and other strategic considerations.
Added 9 mins ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
…collaboration, curiosity, ownership and care are just as important as technical skill. We value transparency, a first-principles approach, and impact. We're ecstatic to welcome teammates…
Added 9 mins ago
AW
Production Project Manager
Axine Water Technologies
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
Plan and Execute Projects: Lead multiple concurrent projects from preliminary engineering through procurement, assembly and factory acceptance testing.
Added 9 mins ago
OS
Project Administrative Assistant
Open Systems Technologies
Mississauga, ON
- Contract
Supervise inventory, procurement, and distribution of office stationery, technical accessories, and specialized team supplies.
Added 9 mins ago
CR
Accounts Payable Clerk
Cando Rail & Terminals
Winnipeg, MB
- Full-time
Cando’s Technical and Leadership Training Programs
Added 9 mins ago
P&
Maintenance Manager
Parrish & Heimbecker, Limited
Acton, ON
- Full-time
Manage equipment inventory and procurement of parts.
Added 24 mins ago
T
Vendor Manager II
TD
Toronto, ON
- Full-time
Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
Added 24 mins ago
FC
Junior Application Engineer
Flow Control Group
Calgary, AB
- Full-time
…Sales Support professional to join our team. This role provides technical and administrative support to our sales and project groups, assisting with the selection, quotation, and order…
Added 39 mins ago
A
Senior Procurement Specialist
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Sr. Procurement Specialist is responsible for the purchasing and management of isotopes used in research, clinical development, manufacturing, and diagnostic applications. This role…
Added 39 mins ago
Project Manager - Hybrid Power & Electrification
Hatch
Vancouver, BC
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
Added 39 mins ago
Project Engineer - Hybrid Power & Electrification
Hatch
Vancouver, BC
This role combines technical leadership, multidisciplinary coordination, and client engagement. You will act as a engineering delivery lead, guiding projects from definition and design…
Added 39 mins ago
H
Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
The Solution Engineering Manager (SEM) is the Technical Bid / Project manager for the Engineering organization. They provide the principle engineering delivery leadership, direction,…
Added 39 mins ago
Energy Group Leader
Mott MacDonald
Calgary, AB
…performance, workforce readiness, employee development and retention, technical quality, operational compliance, cross-business collaboration, and effective pursuit…
Added 39 mins ago
SD
Senior Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
vendor relationships and procurement-related activities, including bid
Added 40 mins ago
KS
Inside Sales - Mechanical Systems & HVAC
Kinetic Search Group
Calgary, AB
- Full-time
…leading equipment manufacturers, the organization provides technical expertise and specialized solutions for a wide range of building…
Added 40 mins ago
CO
Development Officer - Full-Time Term
City of Lloydminster
Lloydminster, AB
- $44.48 CAD / hour
- Full-time
Coordinates communication between the City and the contracted Safety Codes Provider to address technical inquiries, service issues, and compliance concerns.
Added 40 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
Ability to connect technical capabilities with customer outcomes and communicate complex solutions clearly to executive, operational, technical and procurement stakeholders.
Added 54 mins ago
M
Industrial Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…feasible mission, thanks to a unique combination of experience, technical excellence, and a sense of wonder that has been part of our DNA since day one. For those who dream big and push the…
Added 1 hour ago
W
Senior Structural Engineer - Sarnia
Wood
Sarnia, ON
- Full-time
Support resolution of technical issues during design, procurement, and construction phases of projects.
Added 1 hour ago
GC
Category lead
Glencore Canada
Laval, QC
- Full-time
Lead procurement strategy. Drive value. Influence operational success.
Added 1 hour ago
IR
Office Administrator
Integrated Resources, Inc ( IRI )
Markham, ON
- Contract
Manage office budgets, expenditures, and procurement of supplies.
Added 1 hour ago
MC
Electrical Foreman
MatchBox Consulting Group
Vancouver, BC
- Full-time
Coordinating material procurement, deliveries, and inventory.
Added 1 hour ago
MS
Dynamics 365 Consultant
Marberg Staffing
Toronto, ON · North York, ON
- $80 to $90 CAD / hour
- Temporary
Dynamics 365 Consultant (Functional & Technical) for provincial government agency client, North York.
Added 1 hour ago
P
Project Procurement Specialist
Propak
Airdrie, AB
- Full-time
The Procurement Specialist is accountable for managing the end-to-end procurement process for complex, high-value, or strategically important oil and gas fabrication projects. This role…
Added 1 hour ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
Develop, maintain, and continuously refine product roadmaps based on business priorities, stakeholder requirements, customer impact, and technical feasibility.

MSP Corp

Senior Support Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 25, 2027
Working hours: 40 hours/week
Posting language: English
Posted: Oct 27, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels.  We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.  

As we continue to grow, we are looking for a Senior Support Specialist to join our MSP Corp team.

About the Role  

The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate channels. This role plays a key part in driving high levels of customer satisfaction through effective issue resolution and service coordination. As an integral member of the support team, the Specialist actively participates in daily huddles, coordinates onsite service delivery, identifies recurring trends, and provides mentorship to junior staff

Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. (40 hours/week)
Work Mode: Hybrid or Remote
On-Call: Availability required

What You Will Do 

Recommend CRM/PSA software process improvements
Contribute to the maintenance of current Knowledge Base information
Establish priorities and help coordinate team efforts
Upgrade skills with training and certification
Provide assistance to other Support Specialists to isolate and resolve issues as needed.
Ensure resolutions are dealt with in accordance with service level agreements.
Validate fixes for issues that have been reported by customers.
Report to Service Delivery Supervisor and perform any other related tasks as required
Introductory calls to new customers
Implement installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
Troubleshoot workstations, including e-mail, print, line of business applications, with limited server roles and identity management and their associated operating systems and software.
Troubleshoot security solutions, including firewall, anti-virus, and intrusion detection systems.
Troubleshoot all network hardware and equipment, including routers, switches, hubs, and UPSs.
Assist in the deployment of IT equipment, hardware and software upgrades as needed.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

What We Are Looking For 

College diploma or university degree in an IT related field (equivalent experience is taken into consideration).
Microsoft, VMWare and CompTIA certifications an asset.
Strong technical knowledge of network and PC operating systems, including Windows.
Strong technical knowledge of current network hardware, protocols, and standards, including Windows OS, Networking, Server Platforms, Office 365, HP, SonicWALL, Fortinet switch and routers
Hands-on hardware troubleshooting experience.
Knowledge of applicable data privacy practices and laws.
Strong written and oral communication skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong interpersonal skills
Ability to conduct research into networking issues and products as required
Ability to present ideas in a user-friendly language
Proven analytical and problem-solving abilities.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Why Work at MSP Corp 

Benefits package. 
Dynamic work environment. 
Corporate gym discounts. 
Wellness day. 
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today! 

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of divers backgrounds and perspectives and ensure a fair and inclusive recruitment process. 

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

Resolve routine and complex technical issues for customers, validate fixes, meet service-level agreements, and coordinate service delivery, including onsite support. Maintain knowledge base and network asset documentation, identify recurring issues, support equipment deployments, and mentor other support specialists.

Requirements

A college diploma or university degree in an IT-related field is sought, with equivalent experience also considered; Microsoft, VMware, and CompTIA certifications are assets. Candidates should have strong knowledge of Windows, networking, server platforms, Office 365, and network hardware, along with hands-on troubleshooting experience, communication skills, and the ability to prioritize work in a high-pressure, collaborative environment.

Skills

Technical Support
Troubleshooting
Windows Operating Systems
Networking
Network Hardware
Office 365
Server Platforms
Hardware Support
Security Solutions
Firewall Administration
Antivirus
Identity Management
Customer Service
Problem-Solving
Team Mentoring

Benefits

Benefits Package
Corporate Gym Discounts
Wellness Day
Growth And Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Technical Support
CRM
PSA Software
Knowledge Base
Service Level Agreements
Windows
Networking
Server Platforms
Office 365
HP
SonicWall
Fortinet
Routers
Switches
Hubs
UPS
Workstations
Identity Management
Firewall
Antivirus
Intrusion Detection Systems
Network Asset Management
Data Privacy
Microsoft Certifications
VMware Certifications
CompTIA Certifications
Hardware Troubleshooting

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