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Added 21 mins ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Drive and maintain a high level of efficiency and productivity;
Added 2 hours ago
B
NDT - RT2 Technician
BakosNDT
Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 2 hours ago
S
Field Service Technician
STERIS
Ottawa, ON
- Full-time
…team in an essential industry, apply for our Field Service Technician position…
Added 3 hours ago
AI
Service Advisor - Maple Ridge Chevrolet Buick GMC
AutoCanada Inc.
Pitt Meadows, BC
- $60,000 to $100,000 CAD / year
- Full-time
Connecting customers to the right auto technician
Added 5 hours ago
BN
NDT - RT2 Technician
Bakos NDT
AB · Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 6 hours ago
WO
Technical Support Specialist
White Owl Family Office Group
Georgetown, ON
- Full-time
Collaborate with other technician’s/network administrator to ensure efficient operation of the company’s desktop computing environment.
Added 6 hours ago
D
Emergency Response Technician
Dow
Fort Saskatchewan, AB
- Full-time
Dow is seeking an Emergency Response Technician to join our Emergency Services and Security (ES&S) team in Fort Saskatchewan.
Added 6 hours ago
Administrative Talent Pool (AS3, AS4) - Fort McMurray
Government of Alberta
Fort McMurray, AB
Added 6 hours ago
C-
Technicien de service
Copicom - Copicom Solutions, divisions de KYOCERA Document Solutions Canada, Ltée
Montreal, QC
- Full-time
Added 6 hours ago
EV
Veterinary Receptionist
Ethos Veterinary Health
Toronto, ON
- $20 to $22 USD / hour
- Full-time
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Added 6 hours ago
A
Technicien en approvisionnement & logistique / Supply and logistic technician
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for supply and logistic technician to join our tooling department team based in Mirabel (Québec, Canada), where you will work jointly with…
Added 7 hours ago
D-
Technicien Informatique
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
The IT Technician will be responsible for level 1 and 2 IT support and technical assistance to employees, while contributing to the maintenance of the Microsoft infrastructure and to IT…
Added 7 hours ago
D-
Superviseur TI
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Supervise an L1/L2 technician and handle level 2 and 3 incidents
Added 7 hours ago
Production Technician
Phantom Screens
Abbotsford, BC
Reporting to the Production Supervisor and accepting daily direction from the area Team Lead, the Production Technician is expected to achieve pre-determined product volume output and…
Added 8 hours ago
NG
Desktop Support Engineer (Level 2)
NSC Global
Brantford, ON
- Other
NSC Global is currently looking for a Desktop Support Engineer Level 2 to join our growing company.
Added 8 hours ago
W
Repair and Maintenance Technician / Artificial Lift
Weatherford
Clairmont, AB
- Full-time
Join our team as a Repair & Maintenance Technician, where you'll play a critical role in ensuring the reliability and performance of our field tools and equipment. This position involves…
Added 8 hours ago
W
Repair and Maintenance Technician / Wireline
Weatherford
Edmonton, AB
- Full-time
Join our team as a Repair & Maintenance Technician, where you'll play a critical role in ensuring the reliability and performance of our field tools and equipment. This position involves…
Added 8 hours ago
AA
Level 1 IT Technician
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
We are seeking a Level 1 IT Technician to provide day-to-day technical support across the organization. The successful candidate will be responsible for managing helpdesk requests,…
Added 9 hours ago
AA
Level 1 IT Technician
AMI Attachments®
Hawkesville, ON
- Full-time
We are seeking a Level 1 IT Technician to provide day-to-day technical support across the organization. The successful candidate will be responsible for managing helpdesk requests,…
Added 9 hours ago
KC
Assembly Technician
Kepler Communications Inc.
Toronto, ON
- Full-time
…small satellites out there. We are looking for an Aerospace Technician who wants to be part of our engagement-focused team. Applicant must be an organized self-starter with a passion for…
Added 9 hours ago
CP
Equipment Mechanic / Service Technician
Colin Price Recruitment Services
Brampton, ON
- Full-time
I'm currently recruiting a Heavy Equipment Mechanic / Service Technician for one of my longest-standing clients - an established and highly respected organization within the construction…
Added 9 hours ago
J
Mech and Robotics Tech
JLL
Toronto, ON
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 9 hours ago
IT Support Technician III / Senior Technician
Cosmetic Physician Partners
Montreal, QC
We're hiring an IT Support Technician III in Montréal to act as the senior escalation point for our clinics across the United States. This is a hands-on, queue-driven role: you'll work…
Added 10 hours ago
AC
Rep, Technical Support
AVI-SPL Canada
Burnaby, BC
- Full-time
…all while ensuring cases are managed within defined Service Level Agreements…
Added 10 hours ago
AC
Rep, Technical Support
AVI-SPL Canada
AB · Edmonton, AB
- Full-time
…all while ensuring cases are managed within defined Service Level Agreements…

MSP Corp

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.

Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).

Support and maintain server hardware and operating systems (Windows Server, Linux).

Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).

Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.

Handle ticketing system workflows, ensuring timely resolution and documentation.

Deliver exceptional customer service to internal and external clients.

Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.

Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.

Strong knowledge of computer hardware, operating systems, and networking fundamentals.

Strong sense of IT security and best practices.

CCNA certification or equivalent experience in Network Infrastructure.

Experience with server administration and virtualization platforms.

Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).

MD-102 certification or equivalent experience in endpoint management using Intune.

AZ-104 certification or equivalent Microsoft Azure administration experience.

Excellent troubleshooting and analytical skills.

Strong communication and customer service abilities.

Able to work independently in a fast-paced environment.

High level of professionalism and a growth mindset.

Proficiency in RMM and ticketing systems (ConnectWise).

Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.

Dynamic work environment.

Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

Provide Level 2 technical support to multiple clients, resolving complex issues across end-user devices, operating systems, servers, networks, virtualization, and cloud infrastructure. Manage and document support tickets, collaborate on escalations, deliver customer service, visit client sites, and participate in an after-hours on-call rotation.

Requirements

Candidates need 2–3 years of experience working for or within an MSP, strong IT infrastructure and security fundamentals, and experience with server administration, virtualization, Microsoft 365, Intune, and Azure. CCNA, MD-102, and AZ-104 certifications or equivalent experience are sought, along with strong troubleshooting, communication, customer service, and ConnectWise skills; a vehicle and valid driver's license are required.

Skills

Level 2 Technical Support
Troubleshooting
Desktop And Mobile Device Support
Windows And macOS
Windows Server And Linux
Networking
VMware And Hyper-V
Microsoft Azure
Microsoft 365 Administration
Intune Endpoint Management
IT Security
Server Administration
Customer Service
ConnectWise
Ticketing Systems
Communication

Benefits

Benefits Package
Growth Opportunities
Training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Level 2 Support
Desktop Support
Laptop Support
Mobile Devices
Windows
iOS
macOS
Windows Server
Linux
LAN/WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
Security Center
Teams
SharePoint
CCNA
MD-102
AZ-104
ConnectWise
RMM
IT Security

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