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Added 21 mins ago
SG
Instrumentation Technician - All Levels
Strike Group
Prince George, BC
- Full-time
Added 21 mins ago
B
Building Technician IV- Electrician
BGIS
Red Deer, AB
- Full-time
The Technician IV – Electrician holds a valid Certificate of Qualification issued by the province in which the work is performed and who has passed any examination which may be required.…
Added 21 mins ago
B
General Repair Technician
BGIS
Ottawa, ON
- Full-time
…General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with…
Added 21 mins ago
B
General Repair Technician - Static
BGIS
Ottawa, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 21 mins ago
KA
Vibration Technician
Koch Ag & Energy Solutions, LLC
Brandon, MB
- Full-time
Koch Fertilizer Canada ULC is seeking a Vibration Technician to support the safety, reliability, and availability of rotating equipment at our Brandon, Manitoba nitrogen complex. In this…
Added 29 mins ago
BC
Appliance service technician
Bridge City Appliance Services Limited
Saskatoon, SK
- $20 to $25 CAD / hour
- Full-time
- Part-time
- On-site
Added 38 mins ago
Library Technician I - Library Assistant Circulation
Okanagan College
Vernon, BC
…with the Librarian, Collections & Cataloguing, and the Library Technician, Acquisitions & Serials, processes books, media and other physical library materials; performs serials and…
Added 45 mins ago
RR
Roofing technician
Raptor Roofing
Winnipeg, MB
- $25 to $40 CAD / hour
- Full-time
- Temporary
- On-site
Added 51 mins ago
AF
Technician, Stores
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Technician, Stores to work out of our Mill Site location near Athabasca, Alberta. The successful candidate will be responsible…
Added 51 mins ago
IG
Datacenter Technician
Insight Global
Boisbriand, QC
- $20 to $25 CAD / hour
- Contract
Maintenance and servicing of electrical, mechanical, advanced security, HVAC, BMS/EPMS, and fire protection systems.
Added 51 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 51 mins ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Industrial Electrician - Controls / PLC Technician (Red Seal)
Added 51 mins ago
FC
Field Service Technician- Trainee
Fike Corporation
Burlington, ON
- Full-time
The position of Field Servie Technician - Trainee is with Fike Canada (remote/hybrid), a subsidiary of Fike Corporation headquartered in Blue Springs, Missouri, U.S. Employment for this…
Added 51 mins ago
AA
Aquatic Service Technician - Journeyman Electrician
Automated Aquatics Canada Ltd.
AB · Edmonton, AB
- Full-time
Aquatic Service Technician - Journeyman / Red Seal Electrician
Added 59 mins ago
VF
Tire technician
Villeneuve Ford Inc.
Matane, QC
- $18 to $21 CAD / hour
- Full-time
- On-site
Added 1 hour ago
SA
Lubrication technician - automotive service and repair
SUPERIOR AUTO SERVICE INC.
Brampton, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 1 hour ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Added 1 hour ago
U
Maintenance Technician I - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Added 1 hour ago
UO
Heavy Equipment Technician, Grounds and Roads, Facilities Management
University of Calgary
Calgary, AB
- Full-time
The Department of Grounds and Roads within the Facilities Management is currently seeking a Full-time Regular Heavy Equipment Technician.
Added 1 hour ago
DH
Assembly Technician
Designer Health Centers
Winnipeg, MB
- Full-time
This is a hands-on assembly technician role working on industrial equipment within a manufacturing environment. You will assemble and install mechanical, electrical, and hydraulic…
Added 1 hour ago
PP
Process Control Lab Technician
Precious Plate
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Precious Plate is hiring a Process Control Lab Technician to join our team. As a Process Control Lab Technician, you will be responsible for process solution control and environmental…
Added 1 hour ago
S
Operations Technician (QP)
SaskEnergy
Moosomin, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Operations Technician Qualifying Position (OTQP), under the guidance of qualified Technicians, performs…
Added 1 hour ago
T
Computer repair technician
Tech-Eyes
Edmonton, AB
- From $28 CAD / hour
- Full-time
Added 1 hour ago
B
General Repair Technician - Static
BGIS
Ottawa, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 1 hour ago
PH
Gas technician
PLEASANT HEATING AND COOLING INC
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site

MSP Corp

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.

Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).

Support and maintain server hardware and operating systems (Windows Server, Linux).

Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).

Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.

Handle ticketing system workflows, ensuring timely resolution and documentation.

Deliver exceptional customer service to internal and external clients.

Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.

Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.

Strong knowledge of computer hardware, operating systems, and networking fundamentals.

Strong sense of IT security and best practices.

CCNA certification or equivalent experience in Network Infrastructure.

Experience with server administration and virtualization platforms.

Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).

MD-102 certification or equivalent experience in endpoint management using Intune.

AZ-104 certification or equivalent Microsoft Azure administration experience.

Excellent troubleshooting and analytical skills.

Strong communication and customer service abilities.

Able to work independently in a fast-paced environment.

High level of professionalism and a growth mindset.

Proficiency in RMM and ticketing systems (ConnectWise).

Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.

Dynamic work environment.

Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

Provide Level 2 technical support to multiple clients, resolving complex issues across end-user devices, operating systems, servers, networks, virtualization, and cloud infrastructure. Manage and document support tickets, collaborate on escalations, deliver customer service, visit client sites, and participate in an after-hours on-call rotation.

Requirements

Candidates need 2–3 years of experience working for or within an MSP, strong IT infrastructure and security fundamentals, and experience with server administration, virtualization, Microsoft 365, Intune, and Azure. CCNA, MD-102, and AZ-104 certifications or equivalent experience are sought, along with strong troubleshooting, communication, customer service, and ConnectWise skills; a vehicle and valid driver's license are required.

Skills

Level 2 Technical Support
Troubleshooting
Desktop And Mobile Device Support
Windows And macOS
Windows Server And Linux
Networking
VMware And Hyper-V
Microsoft Azure
Microsoft 365 Administration
Intune Endpoint Management
IT Security
Server Administration
Customer Service
ConnectWise
Ticketing Systems
Communication

Benefits

Benefits Package
Growth Opportunities
Training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Level 2 Support
Desktop Support
Laptop Support
Mobile Devices
Windows
iOS
macOS
Windows Server
Linux
LAN/WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
Security Center
Teams
SharePoint
CCNA
MD-102
AZ-104
ConnectWise
RMM
IT Security

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