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Added 42 mins ago
AH
Aircraft Maintenance Engineer
Airbus Helicopters
Fort Erie, ON
- Full-time
Remain current on changes to internal (AG) and external (TCCA) service bulletins and safety alerts
Added 43 mins ago
Laboratory Technician
Tenaris
Edmonton, AB
As a Laboratory Technician, you will conduct lab analyses, uphold quality system requirements, and maintain precise documentation. You will assist production with resolving technical…
Added 1 hour ago
PE
Wind Technician - Bluewater
Pattern Energy
Zurich, ON
- Full-time
The expected starting hourly pay rate for a Wind Technician varies by level as follows::
Added 1 hour ago
Student Research Assistant, Centre for Energy and Environmental Sustainability (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
…Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services…
Added 1 hour ago
NA
Temporary Instructor, Automotive Service Technician
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
NAIT’s Automotive Service Technician Program prepares students to diagnose problems, repair engines, use computer management systems, and adjust vehicles to operate for peak performance.…
Added 1 hour ago
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Licensed Auto Mechanic
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- Full-time
We are seeking a Red Seal Automotive Service Technician with experience in automotive repair and inspections. You will be involved in diagnosis, repairs, inspections, and maintenance of…
Added 1 hour ago
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Mechanical Service Advisor
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- Full-time
Previous experience or education as an Automotive Service Technician or Apprentice.
Added 1 hour ago
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Mechanical Apprentice
OPENLANE
Ottawa, ON · CAN - ON - Vars (Ottawa)
- Full-time
We are seeking an apprentice Automotive Service Technician with experience in automotive repair and inspections to diagnose, repair, maintain, and inspect customer and company vehicles. In…
Added 1 hour ago
O
Maintenance Technician
OPENLANE
Airdrie, AB · Calgary, AB · CAN - AB - Airdrie (Calgary)
- Full-time
We are looking for a Maintenance Technician to help us keep our Vehicle Logistic Center (VLC) in top shape. Ideally, experience includes planning and ensuring preventative…
Added 1 hour ago
PE
Parts Journeyman
Pinnacle Equipment
Kamloops 1, BC
- Full-time
The Parts Journeyman is responsible for delivering outstanding customer service and parts knowledge to internal and external customers. You will lead a team of parts personnel, ensuring…
Added 1 hour ago
S
Operations Technician
SaskEnergy
Moosomin, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Operations Technician performs a variety of duties associated with the installation, operation and advanced…
Added 1 hour ago
WS
Accounts Receivables Technician
Walter Surface Technologies Incorporated
Pointe-Claire, QC
- Full-time
Reporting to the Accounts Receivable Supervisor, the technician is responsible for cash application, collections, customer account reconciliation and other related tasks for Canada and the…
Added 2 hours ago
PA
Supervisor, Ground Support Equipment (GSE)
Porter Airlines Inc.
Toronto, ON
- Full-time
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Added 2 hours ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Winkler, MB
- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 2 hours ago
SH
Medical Device Reprocessing Technician
Southern Health-Santé Sud
Steinbach, MB
- Full-time
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 2 hours ago
SH
Medical Device Reprocessing Technician
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 2 hours ago
MF
Technicien(ne) à la paie / Payroll technician
MTY Food Group
Montreal, QC
- Contract
Fournir un service à la clientèle de qualité supérieure aux clients internes et externes ;
Added 2 hours ago
Materials Management Technician - Non-Certified
Winnipeg Regional Health Authority
Winkler, MB
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 2 hours ago
Medical Device Reprocessing Technician
Winnipeg Regional Health Authority
Steinbach, MB
…various areas of the hospital in accordance with the Collective Service Agreement and Accreditation Canada…
Added 2 hours ago
CO
Facility Technician
City of Cranbrook
Cranbrook, BC
- Full-time
Strong customer focus with well-developed customer service skills.
Added 3 hours ago
EN
NDT - RT2 Technician
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 3 hours ago
BN
CEDO Technician
Bakos NDT
AB · Edmonton, AB
- Full-time
We are currently seeking a CEDO Technician or NDT Trainee to join and contribute to our inspection team. This full-time position will report into the Division Manager and support Edmonton,…
Added 3 hours ago
BN
NDT - RT2 Technician
Bakos NDT
AB · Edmonton, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Edmonton,…
Added 3 hours ago
ET
S-26-065 | Administration Technician - Payroll
Eastern Townships School Board
Magog, QC
- $27.78 to $37.08 CAD / hour
- Full-time
The Administration Technician assigned to Payroll Services provides technical and administrative support for the accurate and timely processing of employee payroll and related transactions.…
Added 3 hours ago
BN
CEDO/EDO Trainee
Bakos NDT
Regina, SK
- Full-time
We are currently seeking a CEDO Technician or EDO Trainee to join and contribute to our inspection team. This full-time position will report into the Division Manager and support operations…

MSP Corp

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.

Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).

Support and maintain server hardware and operating systems (Windows Server, Linux).

Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).

Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.

Handle ticketing system workflows, ensuring timely resolution and documentation.

Deliver exceptional customer service to internal and external clients.

Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.

Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.

Strong knowledge of computer hardware, operating systems, and networking fundamentals.

Strong sense of IT security and best practices.

CCNA certification or equivalent experience in Network Infrastructure.

Experience with server administration and virtualization platforms.

Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).

MD-102 certification or equivalent experience in endpoint management using Intune.

AZ-104 certification or equivalent Microsoft Azure administration experience.

Excellent troubleshooting and analytical skills.

Strong communication and customer service abilities.

Able to work independently in a fast-paced environment.

High level of professionalism and a growth mindset.

Proficiency in RMM and ticketing systems (ConnectWise).

Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.

Dynamic work environment.

Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

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More about this job

Responsibilities

Provide Level 2 technical support to multiple clients, resolving complex issues across end-user devices, operating systems, servers, networks, virtualization, and cloud infrastructure. Manage and document support tickets, collaborate on escalations, deliver customer service, visit client sites, and participate in an after-hours on-call rotation.

Requirements

Candidates need 2–3 years of experience working for or within an MSP, strong IT infrastructure and security fundamentals, and experience with server administration, virtualization, Microsoft 365, Intune, and Azure. CCNA, MD-102, and AZ-104 certifications or equivalent experience are sought, along with strong troubleshooting, communication, customer service, and ConnectWise skills; a vehicle and valid driver's license are required.

Skills

Level 2 Technical Support
Troubleshooting
Desktop And Mobile Device Support
Windows And macOS
Windows Server And Linux
Networking
VMware And Hyper-V
Microsoft Azure
Microsoft 365 Administration
Intune Endpoint Management
IT Security
Server Administration
Customer Service
ConnectWise
Ticketing Systems
Communication

Benefits

Benefits Package
Growth Opportunities
Training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Level 2 Support
Desktop Support
Laptop Support
Mobile Devices
Windows
iOS
macOS
Windows Server
Linux
LAN/WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
Security Center
Teams
SharePoint
CCNA
MD-102
AZ-104
ConnectWise
RMM
IT Security

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