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Added 11 mins ago
CO
Instructor, Powerline Technician
College of the North Atlantic
Happy Valley-Goose Bay, NL
- Full-time
As an Instructor in CNA's Powerline Technician program, you'll play a key role in preparing apprentices and future journeypersons for success in one of the province's most essential and…
Added 11 mins ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
MB · Poplarfield, MB
- Full-time
Are you passionate about animal care and looking for a hands-on role? As an Animal Care Technician at Canada Packers, you’ll be part of a dedicated team that ensures the health, safety, and…
Added 11 mins ago
DG
Maintenance Technician
Dexterra Group
Grande Prairie, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 11 mins ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
MB · Poplarfield, MB
- Full-time
Are you passionate about animal care and looking for a hands-on role? As an Animal Care Technician at Canada Packers, you’ll be part of a dedicated team that ensures the health, safety, and…
Added 11 mins ago
NA
Payroll Technician
Netrolynx AI
Canada
- Full-time
We are seeking a meticulous and experienced Payroll Technician to join a reputable public-sector organization located in Laval. In this role, you will be responsible for managing…
Added 11 mins ago
DG
Maintenance Technician
Dexterra Group
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 13 mins ago
DG
Maintenance Technician
Dexterra Group
AB · Edmonton, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 13 mins ago
DG
Maintenance Technician
Dexterra Group
AB · Edmonton, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 13 mins ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
St. Malo, MB · Saint Malo, MB
- Full-time
Are you passionate about animal care and looking for a hands-on role? As an Animal Care Technician at Canada Packers, you’ll be part of a dedicated team that ensures the health, safety, and…
Added 13 mins ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
MB · Grunthal, MB
- Full-time
Are you passionate about animal care and looking for a hands-on role? As an Animal Care Technician at Canada Packers, you’ll be part of a dedicated team that ensures the health, safety, and…
Added 15 mins ago
KT
Journeyperson Automotive Service Technician
Kal Tire
Prince Albert, SK
- Full-time
Licensed Automotive Service Technician (Red Seal) – $5,000 Recruitment & Retention Bonus
Added 45 mins ago
Mobile Lab Patient Technician
LifeLabs
Oakville, ON
Booking patient appointments, requesting required information from patients, explaining the specimen collection process and ensuring patients have followed necessary test protocol prior to…
Added 45 mins ago
L
Lab Patient Technician - Part Time Regular (Float) - Woodstock, ON
LifeLabs
Woodstock, ON
- Part-time
As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 45 mins ago
L
Lab Patient Technician - Part Time (Float) - Delhi, ON
LifeLabs
Norfolk, ON
- Part-time
As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important…
Added 45 mins ago
System Designer
Eastlink
Halifax, NS
We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
Added 45 mins ago
Junior Installer
Reliance Home Comfort
Cambridge, ON
We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.
Added 45 mins ago
A
Sample Preparation Technician (General Labour)
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Within the Sample Preparation Department, the Sample Preparation Technician will work with client samples and prepare them for analysis in our labs.
Added 1 hour ago
HM
Warehouse Technician - FIFO from Western Canada
Hecla Mining
Whitehorse, YT · Prince George, BC · Vancouver, BC · Elsa, YT · Edmonton, AB · Calgary, AB
- $33.52 to $46.13 CAD / hour
- Full-time
The Warehouse Technician will report to the Warehouse Supervisor. Your primary responsibility will be to ensure the safe and efficient operation of all Warehousing activities.
Added 1 hour ago
AL
Laboratory Technician C - Mineralogy (Seasonal)
AGAT Laboratories
Calgary, AB
- Temporary
…Lab working out of our Calgary, AB facility. The Laboratory Technician C is an entry- level position into the laboratory and will work with various instrumentation. This position is given…
Added 1 hour ago
D
Sterilization Technician - Accent Dental
dentalcorp
Fort St. John, BC · Accent Dental
- Full-time
Completion of an accredited Dental Assisting and/or Medical Device Reprocessing Technician (MDRT) Programs is preferred
Added 1 hour ago
VC
Powerline Technician (PLT) Apprentices (Lloydminster, SK)
Valard Construction
Lloydminster, SK
- Full-time
…through 2032, and we are currently looking to add Powerline Technician (PLT) Apprentices to our team, based in Lloydminster,…
Added 1 hour ago
CB
Quality Control Technician
Chef Bombay
Canada
- Full-time
As a Quality Control Technician (QC), you will be monitoring a variety of processes to ensure that the regulatory guidelines (CFIA, FDA) are met. You will also be responsible for ensuring…
Added 1 hour ago
VC
Powerline Technician (PLT) or PLT Foreman / Foreperson (North Battleford, SK)
Valard Construction
Battleford, SK
- Full-time
Journeyperson Powerline Technician Certification
Added 1 hour ago
VC
Powerline Technician (PLT) or PLT Foreman / Foreperson (North Battleford, SK)
Valard Construction
North Battleford, SK
- Full-time
Journeyperson Powerline Technician Certification
Added 1 hour ago
VC
Powerline Technician (PLT) or PLT Foreman / Foreperson (Lloydminster, SK)
Valard Construction
Lloydminster, SK
- Full-time
Journeyperson Powerline Technician Certification

MSP Corp

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Apr 5, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.

Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).

Support and maintain server hardware and operating systems (Windows Server, Linux).

Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).

Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.

Handle ticketing system workflows, ensuring timely resolution and documentation.

Deliver exceptional customer service to internal and external clients.

Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.

Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.

Strong knowledge of computer hardware, operating systems, and networking fundamentals.

Strong sense of IT security and best practices.

CCNA certification or equivalent experience in Network Infrastructure.

Experience with server administration and virtualization platforms.

Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).

MD-102 certification or equivalent experience in endpoint management using Intune.

AZ-104 certification or equivalent Microsoft Azure administration experience.

Excellent troubleshooting and analytical skills.

Strong communication and customer service abilities.

Able to work independently in a fast-paced environment.

High level of professionalism and a growth mindset.

Proficiency in RMM and ticketing systems (ConnectWise).

Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.

Dynamic work environment.

Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

Provide Level 2 technical support to multiple clients, resolving complex issues across end-user devices, operating systems, servers, networks, virtualization, and cloud infrastructure. Manage and document support tickets, collaborate on escalations, deliver customer service, visit client sites, and participate in an after-hours on-call rotation.

Requirements

Candidates need 2–3 years of experience working for or within an MSP, strong IT infrastructure and security fundamentals, and experience with server administration, virtualization, Microsoft 365, Intune, and Azure. CCNA, MD-102, and AZ-104 certifications or equivalent experience are sought, along with strong troubleshooting, communication, customer service, and ConnectWise skills; a vehicle and valid driver's license are required.

Skills

Level 2 Technical Support
Troubleshooting
Desktop And Mobile Device Support
Windows And macOS
Windows Server And Linux
Networking
VMware And Hyper-V
Microsoft Azure
Microsoft 365 Administration
Intune Endpoint Management
IT Security
Server Administration
Customer Service
ConnectWise
Ticketing Systems
Communication

Benefits

Benefits Package
Growth Opportunities
Training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Level 2 Support
Desktop Support
Laptop Support
Mobile Devices
Windows
iOS
macOS
Windows Server
Linux
LAN/WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
Security Center
Teams
SharePoint
CCNA
MD-102
AZ-104
ConnectWise
RMM
IT Security

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