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Added 13 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 13 mins ago
CH
Seasonal Holiday Sales Associate- Promenade Shopping Centre
Cherry Hill Programs
Vaughan, ON
- Part-time
…to come. You’ll bring warmth, energy, and world-class guest service to every visit while supporting a smooth, joyful photo experience from start to…
Added 13 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 14 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 14 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 14 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 28 mins ago
FS
Team Member/Shift leader
Firehouse Subs
Ottawa, ON · Nepean, ON
- Full-time
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and…
Added 28 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 28 mins ago
CO
Temporary Customer Experience Representative (up to 2 years)
City of Saint John
Saint John, NB
- Temporary
At least one year of experience in a customer service-focused role.
Added 28 mins ago
A
Financial Services Operations Clerk
Archer
Quebec, QC
- Full-time
…incumbent ensures quality and consistency and plays a key role in customer…
Added 28 mins ago
IH
Manual Therapists (Chiropractors, Physiotherapists, Massage Therapists)
Integra Health
Toronto, ON
- Full-time
Strong sales, communication and customer service skills
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 28 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 28 mins ago
SM
Scheduler
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 28 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 29 mins ago
Business Sales Consultant
Rogers Communications
Burnaby, BC · North Vancouver, BC · Surrey, BC · Vancouver, BC · Calgary, AB
Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service.
Added 44 mins ago
PV
Registered Veterinary Technologist (RVT)
P3 Veterinary Partners
Cranbrook, BC
- Full-time
If you are an adventurous professional with a passion for the outdoors, don’t hesitate to learn more about this beautiful balance of work and play.
Added 44 mins ago
RS
NDT Technician - UT
Rockwood Service Corporation
Grande Prairie, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 44 mins ago
RB
GENERAL MANAGER - RODD ROYALTY HOTEL
Rodd Brudenell River Resort
Charlottetown, PE
- Full-time
Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery
Added 44 mins ago
RM
Intermediate .NET Backend Developer
RX Music
Toronto, ON
- Contract
We believe music is more than background noise, it’s a core part of a space’s identity and customer experience.
Added 44 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Dauphin, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 44 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 44 mins ago
Pharmacy Assistant - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
…expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top…
Added 44 mins ago
Line Cook
Freson Bros.
Edmonton, AB
Handling customer service inquiries and providing an exceptional customer experience
Added 44 mins ago
Bilingual Automotive Accounting Specialist - Training and Implementation
PBS Systems
Calgary, AB
…in person. This role is essential in providing exceptional customer service, fostering continuous learning, and promoting collaboration and process improvement to maximize customer success…

MSP OPERATIONAL CORP

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.
Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).
Support and maintain server hardware and operating systems (Windows Server, Linux).
Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).
Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.
Handle ticketing system workflows, ensuring timely resolution and documentation.
Deliver exceptional customer service to internal and external clients.
Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.
Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.
Strong knowledge of computer hardware, operating systems, and networking fundamentals.
Strong sense of IT security and best practices.
CCNA certification or equivalent experience in Network Infrastructure.
Experience with server administration and virtualization platforms.
Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).
MD-102 certification or equivalent experience in endpoint management using Intune.
AZ-104 certification or equivalent Microsoft Azure administration experience.
Excellent troubleshooting and analytical skills.
Strong communication and customer service abilities.
Able to work independently in a fast-paced environment.
High level of professionalism and a growth mindset.
Proficiency in RMM and ticketing systems (ConnectWise).
Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Apply About employer

More about this job

Responsibilities

The Support Technician L2 is responsible for resolving complex technical issues and supporting end-users across various systems. This role involves managing IT infrastructure, collaborating with internal teams, and performing on-site visits to client locations.

Requirements

Candidates must have at least 2-3 years of experience in an MSP environment and possess strong knowledge of hardware, networking, and server administration. Professional certifications such as CCNA, MD-102, or AZ-104 are required or equivalent experience is expected.

Skills

Technical support
Troubleshooting
Windows server
Linux
Networking
Virtualization
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Intune
ConnectWise
Customer service
IT security
Endpoint management

Benefits

Benefits package
Opportunities for growth and training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Technical Support
Windows
MacOS
iOS
Windows Server
Linux
LAN
WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
SharePoint
CCNA
MD-102
AZ-104
RMM
ConnectWise
IT Infrastructure
Endpoint Management
Security Center
Teams
Troubleshooting

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