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Added 11 mins ago
Pickle Barrel Brampton - Line Cook
Recipe Unlimited
Brampton, ON
Complete line checks to ensure that enough product is prepared and kept ready for service
Added 11 mins ago
Server
Recipe Unlimited
Calgary, AB
Added 11 mins ago
SC
Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
Added 11 mins ago
SC
Full Time Supervisor Front End - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
Added 11 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
Added 11 mins ago
Produce - Assistant Department Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort Saskatchewan, AB
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Prepared Foods - Clerk Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Added 11 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Added 11 mins ago
In Store Bakery - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Swift Current, SK
Added 11 mins ago
PP
Senior QA Associate
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Added 11 mins ago
Expo Position Montana's Bbq and Bar (Beacon Hill Calgary)
Recipe Unlimited
Calgary, AB
Added 11 mins ago
Retail Sales Associate
Clarks
Ottawa, ON
Added 11 mins ago
S
Seasonal Retail Sales Consultant-Part Time- Square One, ON
Swarovski
Mississauga, ON
- Part-time
…design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop…
Added 11 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Square One, ON
Swarovski
Mississauga, ON
- Part-time
…design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop…
Added 11 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Square One, ON
Swarovski
Mississauga, ON
- Part-time
…design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop…
Added 11 mins ago
G
Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
Added 11 mins ago
TS
Sales Associate Full Time
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
- Full-time
…needs and live out our mission, vision and values of hope, service,…
Added 11 mins ago
TS
Christmas Kettle Driver - Temporary
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Boundless Vancouver- Community Services
- Full-time
…needs and live out our mission, vision and values of hope, service,…
Added 11 mins ago
TS
Sales Associate - Casual
The Salvation Army Canada and Bermuda Territory
Trail, BC · West Kootenay Circuit - Trail Thrift Store
- Part-time
…needs and live out our mission, vision and values of hope, service,…
Added 11 mins ago
TS
Community Services Caseworker
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
…needs and live out our mission, vision and values of hope, service,…
Added 11 mins ago
TS
Christmas Kettle Worker - Temporary
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Boundless Vancouver- Community Services
- Part-time
…needs and live out our mission, vision and values of hope, service,…
Added 11 mins ago
C
Cast Leader (7407)
Cineplex
East Gwillimbury, ON · Newmarket, ON · SC Newmarket & Xscape
- Part-time
Added 25 mins ago
BS
Part-Time Sales Associate - Park Royal Shopping Centre
Browns Shoes
Vancouver, BC
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 25 mins ago
Part-Time Cashier - Park Royal Shopping Centre
Browns Shoes
Vancouver, BC
…Canada, we’ve built a reputation for timeless style, exceptional customer service, and high-quality products for men, women, and…
Added 25 mins ago
FN
Seasonal Retail Sales Associate
Fjällräven North America
Vancouver, BC
- Full-time

MSP OPERATIONAL CORP

Support Technician L2

Richmond, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Support Technician L2 to join our team.

About the Role

As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.

Location: Richmond, BC

Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.

Work Mode: Onsite

What You Will Do

Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.
Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).
Support and maintain server hardware and operating systems (Windows Server, Linux).
Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).
Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.
Handle ticketing system workflows, ensuring timely resolution and documentation.
Deliver exceptional customer service to internal and external clients.
Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.
Visit client sites to troubleshoot issues and help with escalations.

What We Are Looking For

Minimum of 2-3 years working for/within an MSP.
Strong knowledge of computer hardware, operating systems, and networking fundamentals.
Strong sense of IT security and best practices.
CCNA certification or equivalent experience in Network Infrastructure.
Experience with server administration and virtualization platforms.
Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).
MD-102 certification or equivalent experience in endpoint management using Intune.
AZ-104 certification or equivalent Microsoft Azure administration experience.
Excellent troubleshooting and analytical skills.
Strong communication and customer service abilities.
Able to work independently in a fast-paced environment.
High level of professionalism and a growth mindset.
Proficiency in RMM and ticketing systems (ConnectWise).
Vehicle & valid driver's license

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

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More about this job

Responsibilities

The Support Technician L2 is responsible for resolving complex technical issues and supporting end-users across various systems. This role involves managing IT infrastructure, collaborating with internal teams, and performing on-site visits to client locations.

Requirements

Candidates must have at least 2-3 years of experience in an MSP environment and possess strong knowledge of hardware, networking, and server administration. Professional certifications such as CCNA, MD-102, or AZ-104 are required or equivalent experience is expected.

Skills

Technical support
Troubleshooting
Windows server
Linux
Networking
Virtualization
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Intune
ConnectWise
Customer service
IT security
Endpoint management

Benefits

Benefits package
Opportunities for growth and training

Visa sponsorship

Not detected in the job text

Keywords

MSP
Technical Support
Windows
MacOS
iOS
Windows Server
Linux
LAN
WAN
TCP/IP
DNS
DHCP
VMware
Hyper-V
Microsoft Azure
Microsoft 365
Exchange Online
Entra ID
Intune
SharePoint
CCNA
MD-102
AZ-104
RMM
ConnectWise
IT Infrastructure
Endpoint Management
Security Center
Teams
Troubleshooting

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