Jobs in Ontario

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Added 1 hour ago
SH
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Hunt Club Centre (B Thomas Pharmacy Ltd)
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
SDM Cedarcroft Mall (Jenny Soroka Pharmacy Ltd)
York, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 hours ago
SC
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
SDM Cedarcroft Mall (Jenny Soroka Pharmacy Ltd)
York, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 hours ago
SB
Pharmacy Assistant, Hourly Part Time Day
SDM Banwell And Tecumseh (Haq Pharmacy Inc)
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 hours ago
SB
Pharmacy Assistant, Hourly Part Time Day
SDM Banwell And Tecumseh (Haq Pharmacy Inc)
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 8 hours ago
LI
Pharmacy Assistant Part Time Evening
Loblaws Inc.
Toronto, ON
- Part-time
Flexibility to work a variety of hours which may include days, evenings, night shifts and weekends
Added 8 hours ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Hunt Club Centre (B Thomas Pharmacy Ltd)
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
DE
Fire Alarm Technician
District Engineered Systems
Ottawa, ON
- Full-time
Must have a valid and active CFAA Registration / Technician Licence (Required) · Possess a valid Ontario G-class licence or equivalent and must have a clean driving record to be commercially insured
Added 10 hours ago
SL
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM London Fanshawe Park (Lizanne Pretorius Pharmacy Ltd)
London, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts
SDM Huron & Highbury (Lizanne Pretorius Pharmacy Ltd)
London, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Huron & Highbury (Lizanne Pretorius Pharmacy Ltd)
London, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 hours ago
MO
Technician L1
MSP OPERATIONAL CORP
St. Thomas, ON
- Full-time
…technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that…
Added 10 hours ago
Network and Infrastructure Technician
Nature Fresh Farms
Leamington, ON
We are currently looking to fill a full-time, permanent position for a Network and Infrastructure Technician in our Information Technology Department at our Leamington office.
Added 10 hours ago
TG
310T Diesel Mechanic Apprentice
TEAM GROUP OF COMPANIES
East Gwillimbury, ON
- $30 to $38 CAD / hour
…company providing a wide range of manufacturing and production support services across North America. Specializing in industrial cleaning, facilities maintenance, trades, and shutdown…
Added 10 hours ago
TG
Diesel Mechanic
TEAM GROUP OF COMPANIES
East Gwillimbury, ON
- $45 to $50 CAD / hour
Day Shift, Monday to Friday, in shop
Added 11 hours ago
SC
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
SDM Creditview Creek S.C. (Ianndryan Healthcare Inc)
Mississauga, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 hours ago
SB
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Brittany Glen Center (Ianndryan Healthcare Inc)
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 hours ago
D
Sterilization Assistant - Milton Pediatric Dentistry
Dentist
Milton, ON
- Part-time
Added 11 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Oshawa, ON
- Part-time
Added 12 hours ago
HR
Anesthesia assistant
Humber River Regional Hospital
Toronto, ON
- $49.88 to $60.69 CAD / hour
- Full-time
…within the Surgical Program to provide technical and clinical support to our patients and the surgical…
Added 13 hours ago
SF
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
SDM Fergus Tower S (1082) (Nermin Abdelmalek Pharmacy Ltd)
Fergus, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 14 hours ago
SB
Pharmacy Assistant, Hourly Part Time Flexible Shifts
SDM Barrie 524 Bayfield N (Nahid Barday Pharmacy Inc)
Barrie, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 21 hours ago
LH
Engineering Technician - Biomedical Engineering
London Health Sciences Centre
ON
- $32.59 to $37.26 CAD / hour
- Full-time
Reporting to the Manager, the Engineering Technician facilitates the deployment, management, planned maintenance and repairs, service contracts, device integration and shipping logistics of…
Added 21 hours ago
Hvac apprentice technician
Reliance Comfort Limited Partnership o/a Reliance Home Comfort
Kingston, ON
Must have Gas Technician ‘2’ (G2) license and 2 years of HVAC experience · Must have demonstrated a strong of technical, customer service skills and company metrics in current and previous roles
Added 21 hours ago
SR
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
SDM River & Earl Armstrong (M Ali Pharmacy Service Corp)
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

MSP OPERATIONAL CORP

Technician L1

St. Thomas, ON, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 1-3 years experience in a similar position with a Managed Services provider.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 19, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Help Desk Specialist L1 to join MSP Corp Central’s team.

About the Role

As Help Desk Specialist L1, you will be an integral player for our team. You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to maintain a high level of user satisfaction. We are looking for a bright, passionate, and motivated Help Desk Analyst - Level 1. This role requires someone with an ambitious nature for continuous learning who has 1-3 years of experience working in a help desk environment with a Managed Services company.

Schedule: Monday to Friday, 40 hours per week, 8:00am-5:00pm
Location: St.Thomas, ON
Work Mode: On-Site

What You Will Do

Provide first point of contact for all client requests by phone and email ensuring response SLA targets are met
Follow-up on tickets (requests and incidents) closely with end-users and ensure ticket lifecycle does not exceed defined standard
Maintain constant communication with clients for assigned tickets
Identify recurring issues and propose improvements to reduce ticket volume and enhance user experience
Provide technical support for users and devices (PCs, laptops, Macs, smartphones), including troubleshooting, resolution, and escalation of issues.
Coordinate IT onboarding and offboarding processes, including provisioning/deprovisioning of hardware, software, account access, and licensing
Monitor and investigate NOC alerts
Prioritize and manage multiple requests based on urgency/impact of request
Perform administration across various applications and systems
Work closely with other IT team members to ensure the highest possible level of service
Ensure documentation is regularly updated and accessible, including standard operating procedures and troubleshooting guides

What We Are Looking For

Minimum 1-3 years experience in a similar position with a Managed Services provider.
Ability to help users install and configure smartphones (IOS, Android)
Extensive experience with Windows (10/11) and Mac devices (Desktop and Laptops)
Strong knowledge of on-premise active directory, EntraID, Office 365 cloud administration, SharePoint, Teams, Onedrive for business, Remote Desktop environments, VPN connections.
In-depth knowledge of the Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Strong knowledge of windows server and associated services such as DNS, DHCP, Print and File services
Strong interpersonal and communication skills, both verbal and written with the ability to communicate and articulate technical information simply with a customer-first mindset
Experience with ticketing systems (ConnectWise is an asset)
Strong analytical and problem-solving skills
Able to adapt and quickly develop an in-depth technical understanding of new technologies, systems, and applications.
Strong ability to analyze situations, diagnose problems, and develop and implement solutions
Ability to prioritize and multi-task several requests in parallel
Able to work independently or in a team with minimal supervision
Exceptional time management and self-management skills.
Self-motivated and directed
Extremely detail oriented

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Corporate gym discounts.
Wellness day.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

#INDhi

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Help Desk Specialist L1 at MSP Corp will handle Level 1 support tickets by phone and email, troubleshoot user devices and accounts, and keep clients informed until each ticket is closed. The role also covers IT onboarding and offboarding, monitoring NOC alerts, and updating documentation.

Requirements

Candidates need 1 to 3 years of help desk experience with a managed services provider, strong Windows 10/11 and Mac support, and working knowledge of Active Directory, Entra ID, Microsoft 365 and Windows Server. MSP Corp also asks for clear written and verbal communication and strong problem-solving.

Skills

Windows 10
Windows 11
macOS
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive for Business
Remote Desktop
VPN
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Windows Server
DNS
DHCP
Print services
File services
ConnectWise
iOS
Android
Troubleshooting
Ticket management

Benefits

Corporate gym discounts
Wellness day
Opportunities for growth and training

Keywords

Help Desk
Level 1 support
IT support
Technical support
Managed services
Windows 10
Windows 11
macOS
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive
VPN
ConnectWise
Ticketing system
Help desk analyst

Seniority

Entry level

Perks

Employee discount
Wellness program
Paid training

Tools

ConnectWise
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive
Remote Desktop
VPN
Windows Server

Languages

English

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Work requirements

Jobs in Ontario