Jobs in Canada

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Added 2 hours ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 4 hours ago
IE
Sr. Specialist, Procurement Project Management
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Senior Procurement Project Specialist to join our Global Procurement team. Reporting to the Senior Manager, Global Procurement, this role will lead complex Direct and…
Added 6 hours ago
MH
Talent Acquisition Specialist
MERE HR & Consulting
Mississauga, ON
- $45,000 to $55,000 CAD / year
- Full-time
Work Arrangement: Fully onsite; candidates must be available to work from the Mississauga location five days per week
Added 8 hours ago
MO
Technician L1
MSP OPERATIONAL CORP
St. Thomas, ON
- Full-time
As we continue to grow, we are looking for a Help Desk Specialist L1 to join MSP Corp Central’s team.
Added 8 hours ago
S
Health & Safety Specialist
Semex
Guelph, ON
- Full-time
The newly created position of Health and Safety Specialist will provide expertise in elevating our safety culture and supporting the goal of a zero-injury workplace. The incumbent will be…
Added 9 hours ago
Senior Specialist, Account Management
Questrade
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 9 hours ago
Bilingual Broker Onboarding Specialist
Questrade
Toronto, ON · Québec, QC
Added 14 hours ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
Added 18 hours ago
RC
Pricing Analyst - 186563-1
Randstad Canada
Toronto, ON
- $30 to $34.5 CAD / hour
- Contract
Comprehensive Onboarding & Growth Potential: Receive structured training upon joining, with the potential for contract extension or conversion to a permanent full-time role based on…
Added 18 hours ago
RC
Middle-office OTC Derivatives Analyst - 186521-1
Randstad Canada
Toronto, ON
- $30 to $35 CAD / hour
- Contract
West) at least 3 days per week · Technical Requirement: Must possess a functional personal computer for remote workdays (client provides on-site equipment only)
Added 18 hours ago
T&
Talent Acquisition Specialist
Trotter & Morton
Calgary, AB
- Full-time
At Trotter & Morton, we know we're only as good as our employees. The Talent Acquisition Specialist is responsible for supporting and executing full-cycle recruitment across the Trotter &…
Added 18 hours ago
JR
Spécialiste en Acquisition de Talents Bilingue / Bilingual Talent Acquisition Specialist
J.G. Rive-Sud Fruits & Legumes Inc.
Chambly, QC
- Full-time
JG Fruits et Légumes is seeking a dynamic French-English Bilingual Talent Acquisition Specialist to join Gordon Food Service's specialty companies. As a vital member of our team, you will…
Added 18 hours ago
Home Manager - NH Calgary
Nisa Foundation
Calgary, AB
Assist the HR department with recruitment, onboarding, training, and performance management.
Added 18 hours ago
SR
Branch Administrator
STRIVE Recruitment
London, ON
- $27 to $29 CAD / hour
- Temporary
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations, Special…
Added 18 hours ago
RC
Journeyman Electrician
Randstad Canada
Airdrie, AB
- $40 to $55 CAD / hour
- Full-time
Are you a licensed Industrial Electrician or skilled trades specialist ready to elevate your career nationwide?
Added 18 hours ago
C
Senior Retail Operations Specialist
Co-op
Calgary, AB
- Full-time
- Temporary
This position is a remote opportunity and can be based in Saskatoon, Regina, Edmonton, Calgary or Winnipeg with an annual travel of approximately 20% · A Food Safety Certification is required and can be completed during onboarding
Added 18 hours ago
C
Personal Care Specialist - 12 Month Contract
Cencora
ON
- Full-time
The Personal Care Specialist (PCS) is a dynamic and rewarding full-time role based remotely from a dedicated home office. As the main and consistent point of contact for patients, the…
Added 18 hours ago
D
Recruitment Specialist
Dexterra
Thunder Bay, ON
- Up to $55,000 CAD / year
- Full-time
- On-site
Reporting to the Manager, Recruitment, the Recruiter is responsible for staff needs of Dexterra. The successful candidate will enjoy working in a fast-paced, team-orientated environment.…
Added 18 hours ago
A
BD & Marketing Specialist
Aplin
Vancouver, BC
- Full-time
We’ve partnered with one of Canada’s largest full-service law firms to hire a BD & Marketing Specialist for their Vancouver office. You’ll work directly with the Director of Regional…
Added 18 hours ago
RC
Emergency Support Specialist - Bilingual English / Spanish Remote
Randstad Canada
Remote, Canada
- $19.5 CAD / hour
- Contract
- Remote
Training: Fully paid, comprehensive remote onboarding provided
Added 18 hours ago
Billing and Collections Specialist
KEV Group
Toronto, ON
We're looking for a Billing and Collections Specialist to provide a full range of support to the revenue team, including invoicing, cash receipts posting and collections. This is a…
Added 18 hours ago
Legal Administrative Specialist
Mercedes-Benz
Mississauga, ON
As the Legal Administrative Specialist, you will provide high-quality administrative and operational support to the Legal Department. You will coordinate legal documents, records,…
Added 18 hours ago
Legal Administrative Specialist
Mercedes-Benz
Mississauga, ON
As the Legal Administrative Specialist, you will provide high-quality administrative and operational support to the Legal Department. You will coordinate legal documents, records,…
Added 18 hours ago
Client Experience & Enablement Specialist
Flipp
Canada
The Client Experience & Enablement (CXE) Specialist is a highly autonomous, consultative account management and technical execution role responsible for safeguarding Flipp’s premier revenue…
Added 18 hours ago
C
Learning Specialist
Cencora
ON · QC
- Full-time
Support RNEs in the maintenance and updates to onboarding, off boarding, nursing department orientation and preceptorship program training materials.

MSP OPERATIONAL CORP

Technician L1

St. Thomas, ON, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 1-3 years experience in a similar position with a Managed Services provider.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 19, 2026

Original job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for a Help Desk Specialist L1 to join MSP Corp Central’s team.

About the Role

As Help Desk Specialist L1, you will be an integral player for our team. You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to maintain a high level of user satisfaction. We are looking for a bright, passionate, and motivated Help Desk Analyst - Level 1. This role requires someone with an ambitious nature for continuous learning who has 1-3 years of experience working in a help desk environment with a Managed Services company.

Schedule: Monday to Friday, 40 hours per week, 8:00am-5:00pm
Location: St.Thomas, ON
Work Mode: On-Site

What You Will Do

Provide first point of contact for all client requests by phone and email ensuring response SLA targets are met
Follow-up on tickets (requests and incidents) closely with end-users and ensure ticket lifecycle does not exceed defined standard
Maintain constant communication with clients for assigned tickets
Identify recurring issues and propose improvements to reduce ticket volume and enhance user experience
Provide technical support for users and devices (PCs, laptops, Macs, smartphones), including troubleshooting, resolution, and escalation of issues.
Coordinate IT onboarding and offboarding processes, including provisioning/deprovisioning of hardware, software, account access, and licensing
Monitor and investigate NOC alerts
Prioritize and manage multiple requests based on urgency/impact of request
Perform administration across various applications and systems
Work closely with other IT team members to ensure the highest possible level of service
Ensure documentation is regularly updated and accessible, including standard operating procedures and troubleshooting guides

What We Are Looking For

Minimum 1-3 years experience in a similar position with a Managed Services provider.
Ability to help users install and configure smartphones (IOS, Android)
Extensive experience with Windows (10/11) and Mac devices (Desktop and Laptops)
Strong knowledge of on-premise active directory, EntraID, Office 365 cloud administration, SharePoint, Teams, Onedrive for business, Remote Desktop environments, VPN connections.
In-depth knowledge of the Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Strong knowledge of windows server and associated services such as DNS, DHCP, Print and File services
Strong interpersonal and communication skills, both verbal and written with the ability to communicate and articulate technical information simply with a customer-first mindset
Experience with ticketing systems (ConnectWise is an asset)
Strong analytical and problem-solving skills
Able to adapt and quickly develop an in-depth technical understanding of new technologies, systems, and applications.
Strong ability to analyze situations, diagnose problems, and develop and implement solutions
Ability to prioritize and multi-task several requests in parallel
Able to work independently or in a team with minimal supervision
Exceptional time management and self-management skills.
Self-motivated and directed
Extremely detail oriented

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Corporate gym discounts.
Wellness day.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

#INDhi

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Help Desk Specialist L1 at MSP Corp will handle Level 1 support tickets by phone and email, troubleshoot user devices and accounts, and keep clients informed until each ticket is closed. The role also covers IT onboarding and offboarding, monitoring NOC alerts, and updating documentation.

Requirements

Candidates need 1 to 3 years of help desk experience with a managed services provider, strong Windows 10/11 and Mac support, and working knowledge of Active Directory, Entra ID, Microsoft 365 and Windows Server. MSP Corp also asks for clear written and verbal communication and strong problem-solving.

Skills

Windows 10
Windows 11
macOS
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive for Business
Remote Desktop
VPN
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Windows Server
DNS
DHCP
Print services
File services
ConnectWise
iOS
Android
Troubleshooting
Ticket management

Benefits

Corporate gym discounts
Wellness day
Opportunities for growth and training

Keywords

Help Desk
Level 1 support
IT support
Technical support
Managed services
Windows 10
Windows 11
macOS
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive
VPN
ConnectWise
Ticketing system
Help desk analyst

Perks

Employee discount
Wellness program
Paid training

Tools

ConnectWise
Active Directory
Entra ID
Office 365
SharePoint
Microsoft Teams
OneDrive
Remote Desktop
VPN
Windows Server

Languages

English

Seniority

Entry level

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Work requirements

Jobs in Canada