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Mid-Senior ServiceNow Developer

  • Toronto, ON, Canada

Contract

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Job details

Job type
Contract
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Experience
5+ years of hands-on ServiceNow development experience.
Posting language
English
Posted

Original job description

Job Description – Mid-Senior ServiceNow Developer

Work Arrangement: Hybrid – 3 days onsite per week

Job Type: Contract

Start Date: ASAP

Working Hours: 8:30 AM – 5:00 PM

Job Summary

We are seeking an experienced ServiceNow Developer with strong hands-on expertise in CMDB, Hardware Asset Management (HAM), Software Asset Management (SAM), Discovery and enterprise inventory management.

The ideal candidate will have at least 5 years of ServiceNow development experience, including platform customization, automation, integrations and configuration management in large enterprise environments.

Key Responsibilities

  • Design, develop, configure and enhance ServiceNow applications, particularly CMDB, HAM and SAM.
  • Manage Configuration Items (CIs), CI relationships, lifecycle processes and CMDB data quality.
  • Configure CMDB identification and reconciliation rules (IRE), CMDB Health and CMDB Data Manager.
  • Implement and support Hardware Asset Management, including asset inventory, procurement, deployment, transfers and retirement.
  • Support Software Asset Management, including software normalization, entitlements, license reconciliation and compliance.
  • Configure ServiceNow Discovery, Service Mapping, Discovery schedules and MID Servers.
  • Develop custom solutions using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions.
  • Build automated workflows using Flow Designer and IntegrationHub.
  • Develop and maintain REST/SOAP API integrations with external enterprise systems.
  • Create and enhance Service Catalog Items and platform workflows.
  • Troubleshoot technical issues, optimize performance and maintain technical documentation.
  • Collaborate with architects, business analysts and stakeholders to deliver scalable solutions.

Mandatory Skills

  • 5+ years of hands-on ServiceNow development experience.
  • Strong experience with ServiceNow CMDB, HAM, SAM and Discovery.
  • Strong JavaScript development, Glide APIs, Business Rules and Script Includes.
  • Experience with ServiceNow Discovery, Service Mapping and MID Servers.
  • Knowledge of CI identification, reconciliation and CMDB governance.
  • Experience with Flow Designer, IntegrationHub and ServiceNow automation.
  • Hands-on REST/SOAP API integration experience.
  • Experience working in large enterprise environments.
  • Ability to work hybrid in downtown Toronto.

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA).
  • Certified Application Developer (CAD).
  • CIS-HAM, CIS-SAM, CIS-Discovery or CIS-Data Foundations certifications.
  • Experience with CMDB Data Manager and CSDM.
  • Banking or financial services industry experience.
  • Experience integrating ServiceNow with tools such as SCCM, Service Graph Connectors and enterprise inventory platforms.
More about this job

Responsibilities

Develop and enhance ServiceNow applications, especially CMDB, hardware and software asset management, Discovery, and Service Mapping capabilities. Maintain CMDB data quality and asset lifecycles, build automations and integrations, troubleshoot platform issues, and collaborate with stakeholders on scalable solutions.

Requirements

Requires at least five years of hands-on ServiceNow development experience, including strong expertise in CMDB, HAM, SAM, Discovery, JavaScript, and enterprise integrations. Candidates should also have experience with Flow Designer, IntegrationHub, MID Servers, and large enterprise environments; ServiceNow certifications and financial services experience are preferred.

Skills

  • ServiceNow Development
  • CMDB
  • Hardware Asset Management
  • Software Asset Management
  • ServiceNow Discovery
  • Service Mapping
  • JavaScript
  • Glide APIs
  • Business Rules
  • Script Includes
  • Flow Designer
  • IntegrationHub
  • REST/SOAP APIs
  • MID Servers
  • CMDB Governance
  • Configuration Management

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Consulting

Keywords

  • ServiceNow
  • CMDB
  • Hardware Asset Management
  • Software Asset Management
  • Discovery
  • Service Mapping
  • Configuration Items
  • CI Relationships
  • Identification and Reconciliation Engine
  • CMDB Health
  • CMDB Data Manager
  • JavaScript
  • Glide APIs
  • Business Rules
  • Script Includes
  • Client Scripts
  • UI Policies
  • UI Actions
  • Flow Designer
  • IntegrationHub
  • REST APIs
  • SOAP APIs
  • MID Servers
  • Service Catalog
  • CSDM
  • ServiceNow Certified System Administrator
  • Certified Application Developer
  • SCCM
  • Service Graph Connectors
  • Enterprise Inventory Management

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