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Added 4 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…- particularly for injection molding machines - meets both technical standards and end-user needs. Leveraging broad expertise across mechanical, electrical, software, and fluid power…
Added 4 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 mins ago
UO
Information Technology Technician
University of Waterloo
Waterloo, ON
- Full-time
A proven track record of customer service excellence required
Added 5 mins ago
UO
Mechanic I - Millwright
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
…functionally-enriched and well-maintained campus environment through service…
Added 5 mins ago
UO
Undergraduate Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
…for the delivery of all activities, depending on the level of technical know-how and the competencies developed related to client service, leadership, and problem solving. Responsibilities…
Added 5 mins ago
UO
Events Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…Coordinator works closely with employers and their respective Service Team members in CEE to ensure their information session is a successful complement to their recruiting strategy and…
Added 5 mins ago
UO
Graduate Program Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Added 5 mins ago
UO
Residence Facility Coordinator
University of Waterloo
Waterloo, ON · University of Waterloo Place
- Full-time
Provide excellent customer service to all stakeholders (including students and staff), often during more urgent facility issues matters that require quick/concise communication as new…
Added 5 mins ago
UO
Coordinator, Desk Services & Operations
University of Waterloo
Waterloo, ON
- Full-time
…advancement of the department’s goals regarding student services and customer experience. As a member of the Desk Services Management Team, the Coordinator is responsible for supervisory…
Added 5 mins ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 mins ago
T
Agent(e) bilingue de soutien à la clientèle – Affaires numériques / Bilingual Digital Business Customer Support Agent
Teleperformance
Waterloo, ON · Quebec, QC · NB · NS · PE · MB · SK · NL · TPCA Waterloo
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 mins ago
T
Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 mins ago
T
Enterprise Business Development Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 5 mins ago
Inside Sales Representative (B2B Sales Customer Expert I)
Teleperformance
Toronto, ON · TPCA Toronto
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 21 mins ago
MS
Consultant Conversion - Cloud & Infra Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Director, Martech Platform Engineering to provide technical leadership and strategic direction across the firm's enterprise marketing technology…
Added 21 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend…
Added 21 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is…
Added 21 mins ago
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Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Added 21 mins ago
GV
Spécialiste en gestion des commandes/Order Management Specialist
GE Vernova
La Prairie, QC
- Full-time
…on time, ensuring that we hit our milestones, and help track customer…
Added 21 mins ago
GV
Gestionnaire de contrats - Québec
GE Vernova
Brossard, QC
- Full-time
Collaborer étroitement avec la gestion de projet, le commercial, l’ingénierie, l’approvisionnement, la construction, la mise en service, les finances, le sourçage et les équipes juridiques.
Added 21 mins ago
M(
[C] Salesforce Engineer / Developer
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
Support integrations between Loyalty Cloud and MLSE's broader customer data and relationship platform ecosystem, which may include Sales Cloud, Service Cloud, Marketing Cloud, Data…
Added 35 mins ago
C
Mechanic Advisor
CN
Quebec, QC
- Internship

Closed listing

MSZ Systems

Senior User Experience Designer

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Contract
Closing date: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Senior UX Designer

Location: Toronto, ON

Work Model: Onsite – 5 days/week

Position Overview

We are seeking an experienced Senior UX Designer to lead user-centred design initiatives for web and mobile digital services.

The successful candidate will have strong hands-on experience in UX/UI design, user research, stakeholder workshops, wireframing, prototyping, usability testing, Figma, Canva, accessibility, and cross-functional collaboration.

This role requires someone who can manage the full UX lifecycle - from user research and discovery through design, prototyping, testing, stakeholder alignment, and implementation support.

Key Responsibilities

Create effective, user-friendly, accessible, and visually appealing interfaces for web and mobile applications.
Lead end-to-end UX projects from discovery and research through design, testing, and implementation.
Define and facilitate UX workshops, stakeholder alignment sessions, and design workshops.
Conduct and manage user research including:
User interviews
Surveys and questionnaires
Stakeholder consultations
Usability testing
User feedback sessions
Translate research findings into:
Personas
Sitemaps
User flows
Customer/user journey maps
Wireframes
Mockups
Interactive prototypes
Design and iterate product functionality based on user testing and stakeholder feedback.
Create responsive UX/UI designs optimized across desktop, tablet, and mobile devices.
Identify usability and design problems and develop practical, intuitive solutions.
Make strategic UX decisions for existing and new product functionality.
Work closely with developers, QA specialists, product teams, business stakeholders, and other project teams.
Communicate design concepts, decisions, and development processes clearly to technical and non-technical stakeholders.
Prepare clear documentation, reports, assessments, and design recommendations.
Manage multiple priorities and deliverables while meeting project deadlines.

Must-Have Qualifications

Senior-level experience as a UX Designer, UI/UX Designer, Interaction Designer, Product Designer, or similar role.
Strong experience creating GUI designs based on user interaction, usability, and performance.
Demonstrated experience designing web and mobile applications.
Ability to independently define and lead UX projects.
Strong experience facilitating:
UX workshops
Design workshops
Stakeholder alignment sessions
Business/user consultations
Experience managing end-to-end user research, from participant recruitment through research synthesis.
Hands-on experience conducting:
User interviews
Surveys
Questionnaires
User consultations
Usability testing
Strong experience creating:
Wireframes
User flows
User journeys
Sitemaps
Mockups
Prototypes
Strong hands-on experience with Figma.
Experience with Canva and similar design/prototyping tools.
Experience iterating designs based on usability testing and user feedback.
Strong understanding of web development technologies and their design limitations.
Demonstrated experience collaborating with developers, QA specialists, business stakeholders, and cross-functional teams.
Strong written and verbal communication skills.
Demonstrated ability to manage competing priorities and stakeholder relationships.

Accessibility Requirements

Experience designing accessible digital services, including:

Accessibility-first UX/UI design
WCAG 2.1 AA
Accessibility testing
Accessible interaction patterns and components

Preferred / Nice-to-Have Qualifications

Previous Government of Ontario / OPS experience.
Broader Canadian public-sector experience.
Experience with the Ontario Design System.
Knowledge of the Ontario Digital Service Standard / Digital Service Standard.
Experience solving complex UX challenges involving legacy systems.
Experience working within complex stakeholder, governance, and approval environments.
Strong UI/UX expertise involving:
Wireframing
Surveys
Questionnaires
Consultations
User research

Ideal Candidate Profile

The strongest candidate will combine:

Senior UX/UI design expertise
Strong Figma experience
End-to-end user research
UX workshop leadership
Web and mobile application design
Wireframing and prototyping
Accessibility / WCAG 2.1 AA
Ontario Design System knowledge
Strong stakeholder management
Previous OPS or public-sector experience

About employer

More about this job

Responsibilities

Lead end-to-end UX initiatives for web and mobile services, including research, workshops, design, prototyping, usability testing, and implementation support. Create accessible, responsive interfaces and communicate design decisions while collaborating with developers, QA, product teams, and stakeholders.

Requirements

Requires senior-level UX/UI experience designing web and mobile applications, leading research and workshops, and producing wireframes, user flows, journeys, mockups, and prototypes. Candidates should have hands-on Figma and Canva experience, knowledge of accessibility and WCAG 2.1 AA, strong communication and stakeholder-management skills, and the ability to manage competing priorities.

Skills

User Experience Design
User Interface Design
User Research
Figma
Canva
Wireframing
Prototyping
Usability Testing
Accessibility
WCAG 2.1 AA
Stakeholder Workshops
User Interviews
Responsive Design
User Flows
Cross-Functional Collaboration
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

UX Design
UI Design
Figma
Canva
User Research
User Interviews
Surveys
Questionnaires
Usability Testing
Wireframes
User Flows
User Journeys
Sitemaps
Mockups
Interactive Prototypes
Responsive Design
Web Applications
Mobile Applications
Accessibility
WCAG 2.1 AA
Accessibility Testing
UX Workshops
Stakeholder Alignment
Ontario Design System
Ontario Digital Service Standard
Government of Ontario
Public Sector
Legacy Systems
Cross-Functional Collaboration

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